Customer Service Sales

Michael Miller

**** ** **** ** *** ***

Fort Lauderdale FL 33334

Ph 954-***-**** email: *****************@*****.***

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Objective: Executive sales and management position allowing for

demonstration of organization, customer service, communication

skills proven by 25 years of successful business ownership. I thrive

in a fast pace goal driven environment,

Profile

Flexible and versatile-able to maintain production under pressure. Poised

competent and with demonstrated ability to easily transcend cultural

differences. Diplomatic and tactful with professionals and non-

professionals at all levels. Thrive in deadline-driven environment.

Excellent team-building skills. Public Speaker. Radio Producer,

Radio Host. TV Producer and Host

Qualifications and Skills

. Project Management

. Report Preparation

. Written Correspondence

. Sales training, motivating, psychology and the art of the sale

. Communication/leadership

. Professional Presentations

. Public Speaking

. Major Expo and Events

Professional Experience

Broward County Chamber of Commerce / South Florida Chamber / Miami

Dade County Chamber- Vice President/Event Director March 2007 -

Present

. Creative development of this unique corporate entity, including:

mission, vision, philosophy, and every aspect of operations. Ie

: membership, marketing, client relation, retention, Negotiated

with arenas, and all major facilities for the hosting of our

monthly Trade/Business expos and events, over all function of

company. Radio Programmer, Radio Host-The Voice of Business on

880 the biz, A Bloomberg Station.

National Bureau Services - Managing Member January 8th 2009

to 2011

. Negotiated and secured membership development contracts from the

Better Business Bureau

. Negotiated and secured Membership development contracts form the

Broward County Chamber, South Florida Chamber and the Miami Dade

County Chamber of Commerce's.

Duties included but not limited to, Hiring, training, script

writing, payroll, over all function of company.

F & M International - President/Owner

June 2004 - February 2007

. Secured and Brokered investment dollars from Europe to U.S. in

the life settlement industry. Duties included but not limited

to: traveling to New York, D.C. and Europe for client/investor

relations and building. Opened offices in Berlin Germany and

Manchester England.

National Membership and Retention Consultants - 1985 - 2003

President/Owner

. Negotiated contracts with Better Business Bureaus Nationally.

Would secure office leases, to complete set-up of said offices.

Implementation of marketing and retention programs, Attended all

Monthly BBB board meetings.

Increased membership revenues of NMRC client BBB's by 75% to

200%.

Increased retentions rate of NMRC client BBB's from an avg of

38% to 65%

NMRC represented over 45 BBB's generating over 75 million

in revenues.

References

. Available upon request

Contact this candidate