Customer Service Front Desk

Location:

Posted:

January 24, 2013

Danielle Velez

Summary of Qualifications

Cashier and customer service skills, very motivated, fast learner and flexible with hours.

Dependable spoken and written communication skills.

Light typing and knowledgeable in Microsoft word and internet abilities.

Experience

Planet Fitness- Front Desk Associate 04/10 – 08/11

• Provided customer service, operated cash register. Bronx,

• Developed ability to work in a fast- paced environment.

• Diplomatically resolved customer’s complaints on as-needed basis.

• Ability to follow instructions well and make decisions with little or no supervision.

• Effectively developed telephone communication skills and excellent client relations.

Mandees- Front Desk/Fitting Room Attendant 12/08 – 11/09

• Operated cash register. Bronx, NY

• Greeted customers entering and upon leaving.

• Maintained a clean work area. ( swept and vacuumed )

• Priced and organized merchandise.

• Able to follow instructions well.

Starbucks Coffee- Barista/Cashier 03/07 – 08/08

• Handled the coffee bar to create coffee concoctions. New York,

• Maintained store area clean and sanitized according to Dept. of Health Standards.

• Accepted customer’s payments and processed customer’s payments.

• Stocked refrigerator and shelves with drinks and food.

Dunkin Donuts- Cashier/Customer Service 04/05 – 11/06

• Took orders from the customer’s. Toms

River, NJ

• Processed payments such as cash, credit and checks.

• Cleaned tables and floors.

C – Town Supermarket- Cashier 09/02 – 07/04

• Stocked Aisle. Brooklyn, NY

• Bagged customer’s groceries.

• Handled maintenance. ( Sweeping, Dusting, Cleaned and Sanitized work area )

• Handled and closed-out money at end of shift.

Education : Health Professions and Human Services HS- NY, NY Academic

Studies