Maintenance Service

WILLIAM FREDRICK BANISTER

*** ****** **** . ****** **** . NC . 28390

910-***-**** . *********@*******.***

PROFESSIONAL SUMMARY

Maintenance Management professional with over 23 years of experience in the United States Army and the civilian sector.

Extensive military & civilian training in light and heavy wheeled mechanics, organizational management, personnel

development, trainer instruction, and specialty training in the Heavy vehicle family. Strong ability to lead several major

projects simultaneously without sacrifice to the integrity of the projects. Impeccable management skills coupled with expertise

in maintenance operations deliver above optimal results consistently and effectively.

Possess a TOP SECRET Security Clearance (issued 07/28/2009)

Clear, Concise Communicator

Excellence in Exemplary Track

Leadership Record Inventory Management

Staff Trainer/Instructor Software

Development/Mentoring Voice/Visual Multi-Cultural Interaction

DOD/DOT Communications MRAP Certified

Rules/Regulations Joint Operations

Organizational Experience

Readiness Management Field Service

Representative

AREAS OF MANAGEMENT EXPERTISE

Joint Program Office MRAP Vehicle Maintenance

Certified in the MaxxPro Recovery Vehicle OPNET (MRV), General Dynamics Land Systems Canada (GDLS-C)-RG31,

Force Protection Industries, Inc. (FPI, I)-Cougar, BAE Systems (BAE)-RG33, BAE-Tactical Vehicle Systems (E-TVS)-

Caiman, Navistar Defense (IMG)-MaxxPro, Oshkosh-M-ATV families of vehicles. 416 hours of coursework as Vehicles

Operator Train the Trainer, Vehicles Maintenance Train the Trainer, and environmental compliance.

Light & Heavy Fleet Maintenance Shop Manager

Planned, coordinated, and directed operations for a vehicle and equipment maintenance shop. Supervised, trained, and

mentored staff, personnel, mid-level managers. Developed, implemented and coordinated a daily shop schedule of staff

and duties. Planned and conducted maintenance for entire vehicle fleet and support equipment, planned, developed,

orchestrated, and implemented training on vehicle fleet maintenance and service for the entire personnel staff. Monitored

the daily vehicle deadline report, tracked vehicles that were operational and scheduled Preventative Maintenance Checks

and Services (PMCS), as well as scheduling repair and servicing to operational status vehicles in the non-operational status.

Coordinated, planned, directed, and monitored daily operations of shop, collaborated with shop foreman to ensure all tasks

and assignments were carried out and successfully completed.

Tactical Vehicle Operations & Mobilization Coordinator

Provided secure and non-secure voice, data, and visual communications support to joint and combined operations across

the globe on short and long notice seamlessly. Directed countless tactical maneuvers in both peaceful and hostile

environments with unmitigated success in the mission at hand. Coordinated the mobilization and transport of millions of

dollars-worth of equipment, supplies, and munitions maintaining uninterrupted support to thousands of troops. Managed

accountability for inventory of equipment and supplies with zero losses and zero incidents.

EDUCATION, TRAINING & LICENSURES

Fayetteville Technical Community College, Fayetteville, North Carolina 2006

General Studies (48 Credit Hours)

Military Training

MRAP Family of Vehicles Maintenance Train the 4L80-E Transmission & Alternator Troubleshooting

Trainer Course, 240 Hours, 2011 Course for HMMWV, 1999

MRAP Vehicle MaxxPro Recovery Vehicle OPNET Counter-Terrorism Analysis Course, 1999

(MRV), 80 Hours, 2011 Advanced Leaders Course, 1998

MRAP Family of Vehicles Operator Train the Trainer Light Wheeled Vehicle Mechanic NCO Course, 1998

Course, 96 Hours, 2011 Operation & Operator Maintenance for The Family

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of Medium Tactical Vehicles-FMTV, 1997

Environmental Compliance Course, 2010

Operation Theory, Unit Maintenance, Wrecker

Combat Service Support Very Small Aperture

Operation, & Troubleshooting for MTV, 1997

Terminal (CSS VSAT) Course, 2010

Emergency Management Institute, IS-1 Emergency

COR With a Mission Focus, 2008

Program Manager Course, 1994

Government Purchase Card Refresher Training, 2008

Emergency Management Institute, Emergency

Commander’s Safety Course, 2007

Preparedness USA Course, 1994

DOD Government Purchase Card Course, 2007

Battalion/Unit AOAP Monitor Training Course, 1994

Additional Duty Safety Course, 2006

Driver’s Training in Europe Course, 1993

Senior Leaders Course, 2006

Warrior Leaders Course, 1993

Environmental Compliance Refresher Course, 2011

Basic Combat Training Course, 1989

Automated Inventory Control (ULLS Operator)

Course, 1999

Class A CDL Driver’s License (State of Texas) 08/2011

WORK EXPERIENCE

Science Applications International Corporation (SAIC), North Charleston, SC 12/2011 – Present

MRAP/MATV C4I Lead Field Service Representative

Coordinate, manage, and deliver C4I service in the field for the U.S. Air Force at the War Reserve Material Site at Al-

Udeid Air Base in Doha, Qatar. Ensure all C4I components are operational, as well as establish a standard of care for

the maintenance of 250 MRAP assets, valued in excess of $300 million dollars.

Manage accountability of all assigned C4I components by serial numbers, conduct communications grooming and

operations checks in accordance with scheduled vehicle maintenance intervals as specified by DOD regulations.

Ensure that all of U.S. Air Force variant MRAPs are prepared for transport to the Theater Areas of Operations.

Orchestrate and implement the necessary vehicle operator training for U.S. Air Force military personnel and other

maintenance personnel on C4I components as requested by the customer.

Maintain and guarantee a direct line of communication with the customer by providing world class customer care,

subject matter expertise, feedback, and recommendations on all C4I systems for the MRAPs with customer need based

solutions.

United States Army, 50th Signal Battalion (EXP), Fort Bragg, NC 03/2006 – 12/2011

Battalion Fleet Director

Maintained and directed operations for a 245 personnel battalion including duty scheduling, training monitoring &

statistics, professional development, joint training exercises, inventory control, and equipment readiness &

functionality. Consistently met and exceeded operational goals across the board.

Served as the quality control expert for the scheduled and unscheduled maintenance of 560 signal assemblages, 340

prime movers, and 220 power generation sets, valued in excess of $500 million dollars.

Reviewed material receipt and off-line document processing procedures, responsible for the requisition, accountability,

wholesomeness, and the safe storage of subsistence items for division size elements and larger.

Successfully developed an operational procedures and protocols for efficiency in property accountability, equipment

issuing and turn-in resulting in minimal losses in company inventory, and maximum use of human resource.

United States Army, 327th Signal Battalion (ABN), Fort Bragg, NC 11/1996 – 03/2006

Company/ Maintenance Manager

Supervised services on trucks, forklifts, wreckers, hydraulic systems, compression ignition engines, vehicle chassis

and power train components including transmissions, transfers, axles, and suspension systems.

Total safety commitment procedures maintained a zero incidents, zero losses environment that greatly improved the

efficiency of operation, reduced accident risk, and ultimately created a safe working environment.

Sustained an operational readiness Quality Assurance/Quality Control section, ensured all procedures and techniques

were in compliance with standard Operating Procedures (SOP) and Army Regulations and Guidelines.

AWARDS & DECORATIONS

Bronze Star Medal … Meritorious Service Medal … Joint Service Commendation Medal … Army Commendation Medal (3rd

Award) … Army Achievement Medal (7th Award) … Joint Meritorious Unit Award (2nd Award) … Meritorious Unit

Commendation … Army Good Conduct Medal (7th Award) … National Defense Service Medal (2nd Award) … Korea Defense

Service Medal … Armed Forces Expeditionary Medal … Southwest Asia Service Medal with Bronze Star (2nd Award) …

Afghanistan Campaign Medal with Campaign Star … Iraq Campaign Medal with Campaign Star (2nd Award) … Global War on

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Terrorism Service Medal … Global War on Terrorism Expeditionary Medal … Armed Forces Service Medal …

Noncommissioned Officer Professional Development Ribbon (3rd Award) … Army Service Ribbon … Overseas Service Ribbon

(4th Award) … United Nations Medal … Saudi Arabia Liberation of Kuwait Medal … Kuwait Liberation Medal … NATO

Medal … Driver/Mechanics Badge

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