Customer Service Sales

Brandy NunezBrandy Nunez Brandy Nunez

**** ******** *** #*** *** Angeles, CA 90034

916-***-**** *****@*****.***

BN

Experience

Server

The Fat Cow, Los Angeles, CA 2012 present

Provide excellent customer service in order to achieve the highest level of guest satisfaction through seamless

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orchestration, accurate menu knowledge and anticipation of guest needs

Assist in the general operation of the restaurant through active teamwork with both the Front of House as well as

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Back of house staff

Server

The Cheesecake Factory, Beverly Hills, CA 2007 2012

• Designated Trainer for four years

• Provide exceptional customer service by giving guests an enjoyable dining experience through clear

communication and anticipating guests needs and wants, as well as team work

• Assisting managers in regulating the restaurant floor

• Provide knowledge of product and provide suggestions based on guest preferences

• Administrative duties including answering and directing phone calls, scheduling interviews and interview follow

ups

Sunglass Consultant

Sunglass Designs, Reno, NV 2005 2006

• Drove sales through increasing units per transaction

• Provided exceptional customer service by being knowledgeable of the product and providing information on

functionality, while consulting customers on personal style choices and making recommendations based on

individual needs and wants

• Key holder responsible for closing and opening duties

• Lead trainer of all new employees

Education

Bachelor of Arts in Family and Consumer Sciences, concentration in Apparel Design and Marketing

California State University, Sacramento, Summer 2010

Skills

Proficiency in Microsoft office

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Excellent communication and costumer service skills

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Skilled in the ability to multi task and prioritize

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Extra Curricular Activities

Sigma Kappa Sorority

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o Held the position of Continuing Membership Chair in which I was responsible for planning, organizing

and executing recruiting events leading to our largest recruitment to date .

o Active Volunteer in Sorority philanthropies including: W.E.A.V.E. (Women Escaping A Violent

Environment), Maine Seacoast Mission, Gerontology, Alzheimer Association, and Inherit the Earth

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