Project Manager Management

Robin M. Lindsay

**** ********* **** 704-***-**** (Hm)

704-***-****(Cell)

Charlotte, NC, 28269

***************@*******.***

Career Profile

Experienced project manager excels at managing and coordinating technical teams to analyze systems and process improvements through strategic planning, scheduling, and reporting of IT projects with proven track record for coordinating, communicating and planning efforts that improve efficiency of business operations for global corporations.

Skills

• Project Management

• Risk Management

• Process Improvement

• Strategic Business Planning

• Team Building/Leadership

• Cross-Team Communications

• Human Resource Management

• Access Management

• Database Design & Maintenance

• Security Audits/Compliance Reviews

• Data Recovery/Business Continuity Planning

• Vendor Relationship Management

• Meeting/Event Planning

Experience

Wells Fargo Corporation – Charlotte, NC

Contract – Project Manager, Enterprise Access Management 8/2011 – Present

• Managing migration of 25,000+ UNIX servers from Legacy Wachovia to the new Wells Fargo OneWF domain across the bank.

• Managed the Enterprise Access Management project team and reported to Senior Management.

• Management of projects, requirement documents, SOW’s, business cases, tracking deliverables, reporting stakeholder expectations, access management tracking, and risk management.

• Skilled in problem determination and corrective action planning that benefit all Stakeholders.

• Lead team and requirement meetings to ensure deliverables were met, and change management guidelines were followed.

• Review resumes and screen candidates for positions within Access Management team.

• The $4M project financials were managed with monthly reviews and project status was reported weekly.

• Develop new operations escalation process and migration procedures for Operations Team.

• Created and published new UNIX FAQs SharePoint website; includes UNIX forms, Best Practices, Q&As, current news and announcements.

• Managing Pilot and QA Testing for new UNIX ICE tool for 3 Lines of Business.

Contract – Communications Consultant, Network Services 2/2010 – 2/2011

Work collaboratively with Network Services Senior Management and program team to enhance, manage and maintain corporate communication’s standards.

• Create and update weekly and quarterly senior management reports including Change Record updates

• Develop, implement, and evaluate communications and presentations

• Document Business Continuity Planning/Disaster Recovery/Compliance Reviews for Network Services Voice applications

• Granted users read access to the LDRPS/Disaster Recovery database

• Provide technical design and testing of new program Sharepoint site

• Create, update and distribute weekly Network Services Newsletter to the organization

• Create recognition awards and distribute to Network Services team members

• Distribute Network Engineering change records to senior management

Contract – Project Manager, Network Performance Engineering 2007 – 6/2009

Coordinated and managed strategic business planning objectives, meetings, reports, and human resource responsibilities for executive management team.

• Created standardize processes for NPE development, documentation, and quality assurance

• Spearheaded the Network Advisory Review Board SharePoint site that improved reliability and enhanced efficiency for the Wells Fargo Integration architectural workstream projects

• Granted read/write user access to the Network Advisory Review Board SharePoint site

• Created policies adopting new approval process for Network Services Directors architectural decisions

• Developed and executed strategy that produced a Network Advisory Board

• Populated management website with required compliancy documents

• Created and updated the program’s Maturity Plan

• Conducted employee interviews and gathered data for annual employee staffing plans

• Developed and updated weekly project/action plans, monthly goal spreadsheets, team documentation and meeting planning/minutes

Contract – Project Manager/DIO Representative, Corporate Investment Banking 2006 – 2006

Responsible for coordinating three significant CIB Trading Floor projects and providing management support.

• Prepared meetings and documentation, updated project plans, produced monthly resource forecast sheets, and populated Project Lifecycle website with required compliancy processes

• Conducted management compliancy reviews to maintain Change Management SDLC process and standards, and reviewed applications, platforms, and database access

• Reviewed and printed Governance and Dashboard Reports

Rosehaven Daycare – Charlotte, NC 2003 – 2006

• Managed in-home daycare for up to 7 infants to toddlers, including special needs children

• Provided weekly breakfast and lunch menus

• Purchased teaching aids, such as books, toys, arts/crafts and games designed to stimulate learning

• Monitored the progress and development of the children

• Planned field trips to library, local farms, McDonalds, Discovery Place, petting zoo

• Coordinated ‘Mommy and Me’ lunch dates

• Completed CPR certification Training

• Prepared daily activity list for parents review

• Completed special needs training class

IBM Corporation – Charlotte, NC / Southbury, CT 1987 – 2002

Project Manager, Global Outsourcing

Led Global Outsourcing project with the transition of HR application support offshore

• Reduced headcount and produced annual savings of $250K

• Provided management support for Human Resource applications utilizing Lotus Notes and VM technologies, remaining within the $325K budget allocated for the transition of the applications from the US development team to India

• Maintained high customer satisfaction levels through management of effective communication channels between US and India teams

• End to End Project Management

• Off site/Off Shore vendor Management

Project Manager, Human Resource Advisory

• Provided project management support for the conversion of several historical VM applications to DB2 OS/390 and Lotus Notes databases including supervision of the test and development teams

• Supervised/reported budget administration, project planning, and financial forecasting for several HR contracts totaling $800K

Project Manager, RESO (Real Estate) Advisory

• Developed and delivered a DB2 OS/390 Information Warehouse solution for a Data Warehouse including Y2K compliant code changes

• Managed activities of remote developers responsible for the databases and maintained status meetings with upper management regarding project progression

Project Manager, Y2K Human Resource

• Responsible for test, development, and implementation of several worldwide VM program changes for Y2K compliancy.

• Managed activities of development and test teams in numerous geographic regions while insuring delivery of results within the $450K budget.

• Produced outstanding results culminating in receipt of three management awards

Technical Skills

• Microsoft Office Suite

• Microsoft Visio / Project

• Microsoft Outlook

• Senior Database Administrator

• Senior Computer Operator

• Databases (DB2)

• Proprietary Databases (QMF, SQL, JCL, UNIX)

Tools used:

• Planview 10.2, MS Office, Remedy, PAC2000, STAMP, SharePoint, MS Project, PowerPoint, Excel, Visio, HTML, SQL, Lotus Notes, DB2

Education - Bachelor of Science in Computer Science – Bradley University

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