Nora A. Bradley
Canton MI ***88
**************@*******.***
Object
Seeking an executive administrative assistant position with a progressive organization where I can utilize
my personal and professional qualifications to contribute to company goals.
Education
B.A. Interdisciplinary Studies in Social Science Michigan State University
w/ emphasis in Human Resources & Society East Lansing, Michigan
Summary of Qualifications
• Comprehensive experience in banking, customer service, and administrative support operations
• Proficient with creating and formatting business letters in MS Word; correspondence
• Consistent use of MS Excel spreadsheets, including creating and updating organizational data
• Regularly utilize MS Outlook for sending and receiving e-mail; organizing agendas and tasks
• Demonstrated ability to create dynamic PowerPoint presentations as needed for the company
• Proven ability to meet deadlines; capable of researching and solving complex company problems
Employment
McDonald’s Franchise December 2011 - Present
Manager Detroit, Michigan
• Management of day-to-day operations by managing labor, counted inventory and supplies, and
developed the restaurant team
• Analyzed sales, labor, and inventory on a continual basis, and took corrective action to meet or
achieve daily or weekly margin and sales growth targets
• Responsible for ensuring facility and equipment were maintained to company standards on a day-
to-day basis
• Supervised others efficiently and coordinated their work
• Assists with management of day-to-day operations by scheduling labor, ordered food and
supplies, and developed the restaurant team
• Responsible for ensuring Occupational Safety & Health Act, local health and safety codes, and
company safety and security policy were met, making sure that all labor laws are followed
• Profit & loss management by following cash control/security procedures, maintained inventory,
managed labor, reviewed financial reports, and took appropriate actions
Taco Bell, Yum Brand Foods November 2004 – August 2011
Restaurant General Manager Plymouth, Michigan
• Management of day-to-day operations by managing labor, counted inventory and supplies, and
developed the restaurant team
• Analyzed sales, labor, and inventory on a continual basis, and took corrective action to meet or
achieve daily or weekly margin and sales growth targets
• Ensured that facility and equipment were maintained to company and state standards on a day-to-
day basis
• Supervised others efficiently and coordinated their work
• Management of day-to-day operations by scheduling labor, ordered food and supplies, and
developed the restaurant team
• Ensured Occupational Safety & Health Act, local health and safety codes, and company safety
and security policy were met, making sure all state and labor laws are followed
• Profit & loss management by following cash control/security procedures, maintained inventory,
managed labor, reviewed financial reports, and took appropriate actions
• Recruited, interviewed, and hired team members; conducted performance appraisals, took
disciplinary action, motivated and trained
Wendy's December 2002 - August 2004
Assistant Manager Ann Arbor, Michigan
• Responsible for purchasing and ordering inventory
• Interviewed and screened job applicants for available positions
• Completed daily reports on all sales transactions
• Deposited generated sales daily into financial account
• Delegated tasks daily to employees during shift
• Assisted in the cooking and preparation of food
• Input customer orders into register and handled all customer concerns and issues
• Maintained store appliances and equipment daily
Western Reserve Restaurant Management August 2000 - August 2002
Human Resources Assistant Garfield Heights, Ohio
• Compiled and recorded sales figures for thirty regional stores
• Prepared weekly payroll for all regional stores
• Oversaw all shipping and receiving of inventory for office
• Generated spreadsheets on regional store sales and future performance objectives
• Assisted with employee benefits and records
• Create an maintained files & spreadsheets for all store employees
• Confirmed references and educational background of potential employees
• Communicated via email, phone and fax with thirty general managers & district managers
• Submitted information for background checks of potential employees
• Handle employee concerns and customer complaints
• Schedule meeting, prepare weekly agendas, set up orientation for new hired managers with
training programs
• Completed all data entry and maintain databases new employees and managers
• Made files and maintain filling system for regional stores
• Coordinate and schedule any upcoming events for general manager & district managers
Additional Information
• Scholarship Athlete Michigan State University Track and Field Team 1990 - 1995