Customer Service Manager

KARL MUKEBA

**** ********** ** • Charlotte, NC 28212• 704-***-**** • **********@*****.***

PROFILE

Highly Accomplished, quick learner with hands-on knowledge base in the spectrum of chemistry research, with depth

knowledge of wet chemistry and titration methods; experience using instrumentation such as AA, FTIR, HPLC, GC and

ICP; seeking to obtain a growth position in the area of Chemistry, utilizing education and training in chemistry field to

make significant contributions that will lead to company profitability and personal career growth.

EDUCATION

University of North Carolina at Charlotte Charlotte, NC May 2012

Bachelor of Science in Chemistry

Senior Project:

Studied methods of synthesis and characterization of hexacoordinate polypyridyl Silicone Complexes, with bipyridine as

started material that has be characterized by 1HNMR,13CNMR, IR, 29SiNMR, ESI-MS and Cyclic Voltammetry.

University of Lubumbashi DR Congo July 2004

Bachelor of Science in Applied Chemistry,

Senior Project/Thesis:

Thiocyanate determination by ion chromatography

This study investigated the effect of various experimental factors such as acetonitrile content, pH, and ion-pairing cation

concentration in the mobile phase on the retention behavior of anion. Many methods were used for determination of

thiocyanate ions in samples for example spectrophometric and flow injection methods, electrochemical methods, gas

chromatography, mass spectrometric detection

Professional Experiences

University of North Carolina at Charlotte

Academic Services/Math (Tutor) Charlotte, NC 2009-2012

• Assist students in learning remedial math through calculus

• Provide student support in areas of chemistry and math

• Help students discover their own learning styles

• Help students learn to solve both academic and social problems

AA Transportation, Charlotte, NC 2008 to Present

Manager coordinator

• Responsible for setup, functional and marking of operations

• Monitored and supervised drivers to prevent injury’s through the SYGMA safe processes for handicapped people

• Used easy GPS tricking to manage the vehicle fleet

CLL INC. DR Congo 2004 to 2006

Chemist

• Retained to assist R&D chemists with analytical testing projects.

• Analyzed shipment samples, as well as raw, in-process and finished products

• Operated and maintained analytical instrumentation

• prepared lab reports summarizing findings with an independent laboratory testing organization

Cross of Victory Church Charlotte, NC 2007 – Present

Deacon/Elder

• Church leader and assistant to pastor. Leading,

• Planning and implement community outreach and service.

• Administrative and organizational support.

• Responsibilities also involve teaching, counseling, preaching.

SKILLS

• Strong skills in chemical theory, mathematics, lab skills, and scientific writing

• Able to work with standard laboratory chemicals adhering to safety procedures

• Established laboratory techniques

• Strong interpersonal skills, able to work well with others

• Tech savvy and ability to operate general laboratory instrumentation.

• Possess strong customer service skills

• Established laboratory techniques

• Familiar with Microsoft office

Contact this candidate