Human Resources, Event Planner, Retail and Management Development
Resume:
Sherry A. Reed
Old Bridge, NJ 08857
***************@*****.***
Summary of Qualifications
Seasoned employee of New Jersey Transit seeking an employment
opportunities for continued career growth within the company's
organization. Professional experience characterized by positions of
increasing responsibility, with diversified competencies entailing:
( Human Resources ( Event Planning
( Retail Experience ( Administrative Management
( Statistical Data Analysis ( Manage & Develops department
programs
( Employee/management training ( Relationship building:
internal and external clients
( NJ Transit ambassador for charitable ( Design graphic for
presentations, web pages,
and corporate events poster and flyers
. Risk reduction
A resourceful team member and leader possessing highly developed
planning, organizational, and communicative skills, a proactive approach
to both problems, and the commitment to achieving consistently positive
outcomes.
Experience
New Jersey Transit, Newark, NJ 1990 to Present
HR Administrator (2006 to Present)
( Managed logistics for the Employee Relations, Training, and
Employee Development Departments. Provided quality support to four
Directors in the Human Resources Department, to assist them in
completing special projects/initiatives within scheduling and quality
objectives.
. Develop and maintain department records storage via. electronically
and arrange scheduled pickups/recovery from storage facilities.
( Conceived and negotiated implementation of systematic
procedures proven to have enhanced the efficiency and productivity of
operations.
( Investigated inquiries and hearing notices pertaining to
Unemployment claims. Minimized risk/costs associated with liability
by assuring that responses conformed to the company's policies and
precedents as well as legal requirements.
( Guided corporate relations with and directed an external
payroll processing vendor (ADP) charged with disbursement of
Unemployment funds for former staff. Validated employment status,
location, and salary.
( Promoted recruitment of qualified job applicants by planning
and assisting with presentations to high school students by way of the
Transit Academy Program. Confirmed number of participants, reviewed
and approved vendor invoices for payment, and prepared Certificates of
Completion for graduates.
( Trained interns and volunteers; contributed to the development
of a knowledgeable, focused support structure.
( Based upon superior performance demonstrated in the prior
position, oversaw the internal training program.
( Authored and published "Tuesday Tips" via the Employee
Relations Intranet web page. Informed staff of employee recreational
programs and discounts.
( Served as corporate liaison in facilitating employee
participation in charitable events elevating company presence within
the community, education regarding Black History Month, Take Your
Child to Work Day, and related agendas, and the provision of employee
discounts to approved programs.
( Coordinated employee access to corporate facilities through
replacement and/or generation of temporary ID badges. Also created
badges for non-employees permitted to enter the premises.
Sherry A. Reed Page Two
Internal Training Coordinator (1997 to 2006)
. Ensured efficient and cost-effective operation of training functions
impacting the professional development of more than 11,000 employees,
both management and non-management, within 20 departments.
( Maintained accountability for coordinating all logistics,
including development and finalization of training schedules for each
semester, scheduling of rooms, and scheduling and enrolling
participants in the classes.
( Created and updated an extensive database to organize and
report information pertaining to training operations. Managed timely
communication and processing of relevant data, including registration
announcements, changes in program content, and
cancellations/absentees.
( Designed and distributed flyers to promote the benefits of
training programs in the areas of Business Writing, Leading Teams,
commercial software applications such as Microsoft Office Suite, and
other disciplines.
( Prepared training material critical to program implementation
and controlled purchasing of all required supplies and materials, in
accordance with budgetary guidelines.
( Apply sound decision-making skills in troubleshooting inquiries
and problem issues, consistent with company policies and standards of
quality. Partnered with training specialists in achieving common
goals.
( Managed electronic processes for purchasing requisitions, e-
check requisitions, and payment of invoices in support of special
projects.
Revenue Verification Clerk II (1995 to 1997)
( Selected to audit transactions of the highest volume-producing
garages in the company, generating $60,000 daily in accounts
receivable.
( Verified data contained in source documents and reconciled
discrepancies with a high degree of accuracy.
( Used database software to record fare registers and operators'
overages and shortages as well as void receipts.
Telephone Information Agent (1990 to 1995)
( Provided accurate, diplomatic response to the inquiries of
approximately 200-250 customers daily. Researched location requests
via atlases and road maps and provided information concerning bus
schedules and additions to services, including construction and
locations of new bus stops.
( Delivered consistently superior levels of service to customers
generating considerable revenue.
Macy's East, East Brunswick, NJ October 2007 to December 2007
Human Resources Administrator (Seasonal employment)
( Administered processes required to integrate newly hired
seasonal associates into the corporation, including verification of
their identification, orientation, training, and timely preparation of
associated forms/paperwork.
( Provided administrative support for senior-level store
management team, as needed.
Education
( Certificate in Commercial Art/Graphic Design, June 2006.
Middlesex County Vocational and Technical School. Curriculum included
Photoshop, Illustrator, In Design, Acrobat, Dreamweaver, Flash,
Quark/Xpress, Final Cut Pro, PowerPoint, Design and Portfolio.
( Certificate: Executive Assistant, June 1993. Katharine Gibbs
School.
Computer Skills
Microsoft Office Suite (Word, Excel, Access, PowerPoint, Outlook),
Kronos, Correspondence Tracking, Adobe Creative Suite, Macromedia,
Dreamweaver, Flash, Quark Xpress, PeopleSoft.
Excellent references and formal evaluations are available upon request.
Contact this candidate