Quality Assurance Sales

Aurora Contreras-Howe

Culinary Cook & Multimedia Design

Objective

To utililize my fine culinary, organizational, and communication skills in effectively and successfully enhancing the

customer experience and therefore implementing company missions

Education

University of Wisconsin - Parkside (Continuing student) - Kenosha, WI

Digital Arts Major (3D Animation concentration)

Graduation expected Spring 2013

Relevant coursework:

Typographical classification, marketing and promotion, digital media output, exhibit design

September 2011-May 2012

Project: Exhibit Design Internship

Designed a 3D art exhibit utilizing Autodesk Maya. Baule African art figures were used as

reference to create an interactive exhibit. Collaborated with gallery owner Emile Mathis and Professor

Jon Graef

Business Management Major (Finance concentration)

Graduation expected December 2013

Relevant coursework:

Legal and ethical business environment, public speaking, technical communication, microeconomics

May 2012

Project: UW-Parkside Club Football 2012: Budget Plan and Marketing Implementation

Actively participated in coordinating the Fall Semester 2012 finance budget for the 40 member team.

Collaborated with Club Football Executive Board, Student Activities administrative staff, Student

Organizations Council Officers, and Budget and Review Committee officers in acquiring funding for

Club Football game necessities.

Market and have increased networking contacts; established presence and promoted school spirit to

UWP campus community and prospective students at R.O.A.R., a student/parent college orientation;

utilized social media sources such as Facebook, SCALA, and print media to promote UW-Parkside

Club Football fundraisers.

North Metro Technical College - Acworth, GA

Visual Communications Major

Print Specialist Concentration; Diploma received June 2004

Special Skills

Knowledgeable of USDA Food Safety and Inspection Service standards and OSHA regulations

Maintain a justifiable food budget with high quality but low food cost

Utilize a wide range of kitchen tools: appliances; scales; thermometers, and utensils

Bilingual and fluent in English/ Spanish, limited working proficiency (S-2) in the French language

Employ operations analysis; effective interpersonal communication skills

Proficient in Windows and Mac Operating systems; 60 wpm; and 10 key

Print production software:

M icrosoft: Excel, Word, Access; CS5-Adobe Systems: InDesign, Acrobat Distiller, Illustrator, Photoshop,

Pagemaker; QuarkXpress; including use of peripheral devices

5227 41st Ave Kenosha, WI 53144 262-***-**** ********@***.***

Job Experience

Ted’s Montana Grill - Kennesaw, GA October 2004-February2006

Kitchen Staff Trainer/ Prep and Line Cook

Training status attained at Ted’s Corporate Headquarters; supervised and delegated tasks to several

preparation cooks and line cooks; thoroughly maintained sanitation standards

Collaborated with the proprietor, front of the house and heart of the house staff, and other team leads to

discuss daily forecast sales goals and exceeding customer expectations

El Rodeo Mexican Restaurant - Kennesaw, GA May 2004-October 2004

Server/Bartender

Enhanced the communication effeciency and the customer experience by utilizing my bilingual abilities in a

primarily English speaking customer base

Increased sales by: suggestive selling; creating a memorable rapport; maintaining accurate food and

non/alcoholic drink orders, also was mindful of maintaining low food cost and accurate bills of sale

Waffle House- Acworth, GA January 2003-May 2004

Server/Grill Operator

Optimized workflow by completing a line check before and after my shift; prepared food accordingly

Promoted our menu items and received menu orders from customers and effectively relayed them to the

grill operator; itemized, calculated, and monitored customer checks in timely manner

Cub Foods-Apple Valley, MN October 2001-February 2002

Deli Clerk

Accurately prepared, sliced, and weighed food item requests by shopping customers

Promoted by suggestive selling brand name food items

Maintained sanitation standards and overall cleanliness of deli area

Old Country Buffet- Kenosha, WI April 1999-June 2000

Cashier/Prep Cook

Satisfied customers by carefully handling their cash, credit, and check payment sale transactions

Cycled freshly prepared food and maintained cleanliness on the buffet lines

Taco Bell- Kenosha, WI April 1998-April 1999

Cashier/Line Cook

Engaged in friendly initial service while handling cash, credit, and check payments from customers

Diligently completed line checks, completed guest food orders in a fast pace with quality assurance

Activities and Societies

Jury Member of the 2012 December Arts & Crafts Fair at the University of Wisconsin Parkside

UW-Parkside Club Football 2012 - Marketing and Public Relations

Student Organizations Council 2012 - Member

Artist Gallery 2012- Featured Artist

Artist’s Gallery 2012 - Curator and Artist

Left of the Lake - Member

Parkside Juried Student Art Show: Fall 2009; Spring 2010; Fall 2010; and Spring 2011

Mitchell Wagon Loft Show-2010

K.R.A.N. Show volunteer curating assistant-2010

Parkside Student Leadership 2010 - Member

Parkside Economy Club 2009 - Member

Parkside Art Club 2009 - Member

5227 41st Ave Kenosha, WI 53144 262-***-**** ********@***.***

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