Manager Sales

John Molatch

**** *. **** **. **** Smith, AR **901 479-***-**** *********@*****.***

Service Manager

I received an Outstanding Assistant Manager Award 2 years in a row. Helped open a new restaurant as an

assistant and then took it over as General Manager. I also executed excellent operations and service to

turn around an older store with struggling service times and guest service opportunities after taking that

one over as General Manager.

21.Guest Service Excellence

16.Hospitality & Culinary

22.Turnaround Management

Management

23.Strategic Marketing &

17.Budgeting & Cost Controls

Sales

18.Teambuilding/Training/Supervision

24.Payroll/P&L Management

19.Safety/Sanitation/Quality Controls

25.Profit & Growth Strategies

20.Vendor/Inventory Management

26.

Experience

1. Luther Stem Pools and Spas

2. Sales 10/12-Present

3. Longhorn Steakouse

4. Line Cook 2010-2012

Mcdonalds-nwa area franchise

February 2000-2010

Worked for an Owner/operator of 33 stores in that area.

Restaurant Manager, 2008-

2010

Crew member, 2000-2004

Assistant Manager, 2005-2008

Shift Manager, 2004-2005

6. Elevated gross sales of both restaurants by 3 and 8% respectively in first year as general manager.

7. Achieved record profitability of restaurant. Cut food and labor costs by 9% while increasing sales,

food/service quality and guest satisfaction.

8. Redesigned menus and dining room layout; renegotiated terms with vendors/suppliers; halted

rampant waste; and unified staff to create a cohesive, cooperative team committed to premium

guest service and optimum profitability.

9.

Awards

10.Outstanding Sales and Service (2007)

11.Best Food Cost in the region (2008,2009)

Education

Westark Community College (now known as UAFS), Associates Degree in Business Management, 1998-

2000

Additional Training & Certifications:

12.Culinary Managers Program, 2005

13.Hamburger University Graduate, 2007

14.Serve-Safe Certified, 2008

15.

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