Customer Service Sales
Resume:
ALISA ZHEREBCHEVSKAYA
*********@*******.***
Apt 1018 Cliffside Park, NJ 08520
OBJECTIVE: Seeking a sales position within a growth oriented company where
advancement and earnings are based upon performance and achievement.
EDUCATION
MONTCLAIR STATE UNIVERSITY
May 2010
B.A. in Communications - Public Relations GPA 3.4
EXPERIENCE
KESSLER REHABILITATION CENTER
05/11 - Present
Outpatient Coordinator
Paramus, NJ
. Nominated as a costumer service skills trainer for Kessler employees
. Process workers compensation and automobile cases; work directly with
adjusters.
. Manage patient and claim related information via Therapy Source and
RMT software.
. Maintain and update patient medical records, run KPI reports, generate
billing reconciliation and determine insurance eligibility.
. Provide trainings for colleagues on company database program and the
process of collecting payments.
. Create discharge accounts, perform DCCR reports on excel.
BAKERS FOOTWEAR GROUP INC. 05/09 - Present
Assistant Manager Paramus, NJ
. Recognized as #1 sales associate in the region; generating 60% more
revenue among company associates.
. Effectively managed and trained sales associates to produce highest
results.
. Lead the creative process within a team to create plans for company
advertising campaigns throughout the region.
. Organized product demonstration, detailing, marketing strategies and
promotion display.
. Provided assistance in public relations for corporate by creating a
company-wide weekly news letter incorporating sales strategies,
seasonal trends and employee suggestions for structural feedback.
. Held accountable for banking and pay reporting.
. Collaborated with associates in a team building environment in order
to provide premier customer service.
LIVE WITH REGIS & KELLY WABC-TV 05/09 -08/09
Intern New York, NY
. Worked in a team to process letters and responded to external and
internal requests.
. Chosen out of 7 interns to assist the executive producer for the
week.
. Assisted producers in research to create and produce new segments.
. Processed contest applications, reviewed video submissions and
facilitated decision process in order to create individualized
profiles of selected participants.
. Reviewed broadcast tapes and documented content to be used on air.
. Utilized communication skills to keep in contact with contestants and
develop professional relationships with companies that provided
services to them.
. Compiled detailed reports including vital information prior to each
celebrity appearance.
SIGMA DELTA PHI SORORITY INC.
Philanthropy Chair
09/08 - 05/09
. Facilitated volunteer groups in order to raise funds for American Heart
Association, March of Dimes, and Susan G. Komen for the Cure.
. Utilized public relations skills in order to promote awareness as well as
physical attendance within the community and student body population for
several charitable events.
. Independently organized the campus wide event "Night the Light" to
benefit people diagnosed with Leukemia.
. Scheduled monthly group service trips for sorority members in order
to establish and maintain philanthropic goals.
TRAINING / SKILLS
. Proficient in Microsoft Word, Excel, Powerpoint.
. CPR/First Aid Certified American Red Cross.
. Fluent in Russian.
Contact this candidate