Customer Service Manager

Location:

Posted:

January 24, 2013

ANIL N. MODI

OBJECTIVE

Use my expertise in Mechanical and Production Engineering, project

management, operational analysis, Industrial Engineering, cost reduction

and providing technical support plus an ability to delegate work and manage

people with creative and result oriented approach.

EDUCATION

. AUTO CAD - June 2003

. M.S.- Mechanical Engineering, Worcester Polytechnic Institute, USA

PROFESSIONAL STRENGTHS

. World class customer service and Customer First Management training

. Time Management

. Strong Analytical, Detail, and Result Oriented

. Universal Technician certified by NC State Of Refrigeration Examiners

EXPERIENCE

General Manager, Asset Manager April 2006 - September 2011

Mantiff Management, Wayne, NJ

Sales Specialist May 2004 - April

2006

LOWE'S, Boiling Springs, SC

President June 1990 -

May 2004

A & S Inc., Spartanburg, SC

Director of Engineering March 1981 - June 1986

Hewitt Soap Company, Dayton, Ohio

. Managed Processing, Maintenance, and Engineering department

. Moved Processing plant from New York to Dayton, Ohio

. Increased productivity by 40%

. Simplified operational management reduced cost by 30%

. Creative cost estimating increased profitability

Sr. Industrial Engineer July 1978 - March 1981

Lever Brothers, Baltimore, MD

. Achieved Savings of $320,000 in Job Consolidation

. Achieved cost reduction of $1,650,000 using JIT concepts