Customer Service Administrative Assistant

Kristy A. Andrea

**** *******

Place

Cuyahoga Falls, Ohio 44221

330-***-****

*******@*******.***

Objective: To secure employment in a field that will allow me to utilize

and excel in the skills I have mastered and afford me the opportunity for

growth potential.

Summary:

. Customer Service

. Time Management

. Prioritization

. Multi Tasking

. Type 60 wpm

Work History:

Human Resources County of Summit December 2012- Present

Receptionist

. Research

. Trouble shoot

. Email management

. Organization

. Produce dictation documents

. Process Reports

Old Republic Title December 2011- August 2012

Funding Assistant

. Cut checks

. Issue Wires

. Distribution

. Email Management

R&J Ohio Distribution August 2011- December 2011

Customer Service Representative

. Process orders

. Receive in products

. Data Entry

. Schedule Pick ups

Operating Tax Systems March 2011- June 2011

Data Entry Clerk

. Enter Fuel Logs

. Enter Time Logs

Metisentry/Area 51 October 2009- May 2010

Administrative Assistant/ Office Manager

. Office upkeep

. Managing Email accounts

. Invoicing, Receiving payments, Entering bills

. Phones

. Making Quotes and Proposals for Customers

. Researching

Chiropractic Wellness Center of Hudson July 2007- September 2009

Billing, Front Desk, Electrical Stimulation Technician

. Billing, Insurance calls, Data Entry

. Provide Stimulation Therapy for patients

. Reminder calls, scheduling etc.

. Filing records, mailing statements etc.

Akron Children's Hospital:

Medical Records Technician November 2004- November 2006

Patient Service Representative November 2006- May 2007

. Organize and maintain accurate patient records for prompt retrieval

. Process medical records releases

. Schedule appointments

. Check patients in and out

. Register patients

. Schedule and cancel patient appointments

. Reminder calls

. Take messages and chart retrieval

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