Customer Service High School
Resume:
********@*****.***
Yonkers. NY, 10705
Objective: A challenging and rewarding position, which would effectively utilize prior experience, training, and abilities while offering opportunities for professional growth and advancement.
Education:
Roosevelt High School, Yonkers N.Y
1999-2002\ High School Diploma Achieved.
Work History:
2012-Present
POSTGRADUATE CENTER FOR MENTAL HEALTH
Provides Reception services for Residence.
Maintains security logs indicating presence status of all clients/residents, staff and visitors to the Residence, and ensures access to Residence is monitored at all times.
Interacts courteously with clients, visitors and other staff members on a regular and on-going basis.
Reports crises, untoward incidents and emergencies immediately to the Program Director or designee.
Answers residence telephone and takes messages when necessary.
2007-2009
RMCB/AMCA/Bill Collector, Elmsford NY
Customer Service which involved accepting credit card payments for major companies.
Filing of important confidential customer documents.
Operating switchboard with multiple lines.
Training and evaluation of new employees.
2005-2007
Best Buy, Hartsdale, New York
Senior Office Administrator
Manage all cash draws before and after all shifts
Ensured prompt of invoices, verify receipts of raw materials and approve invoices for payment
Administrative documentation in regards to daily performance, annual reviews and disciplinary action
Provided work direction, leadership, strong sales capabilities, customer focus, and ability to multi-task, computer literate and personably
2003-2005
Popeyes/ Food Service
Responsible for accuracy of each cash draw before all shifts begin
Made weekly schedule
Prepared shipments and transferred funds to be deposited
Maintained sanitary guidelines for food service
Trained new staff members Proper preparation of food
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