Customer Service Medical Assistant
Resume:
Brittany Scott
***** ******** ******, ** *****
*************@*****.***
Objective
Seeking a responsible and challenging position as a Medical Assistant that will allow me to utilize my education and background as well as expand my knowledge and my experience
Clinical Skills
Injections such as Intradermal, Subcutaneous, and Intramuscular
Vital signs- Blood pressure, pulse, respirations, temperature and measure height and weight
Skilled at venipunctures using the evacuated tube, butterfly and syringe method
Trained to assist the doctor in physical examinations and setting up sterile trays and draping
Urinalysis and blood glucose testing, centrifuging the specimens
Bandaging techniques for injuries and wounds
Administrative Skills
Filing in alphabetical and terminal digit order
Building excel Charts
Transcription
Appointment scheduling using multiline telephones
ICD-9 &CPT Coding
Typing up to 30-40 WPM
Entering transaction sand updating charts using Medisoft
Filing insurance claims using 1500 forms
Charting all procedures / Electronic medical recording
Education
Everest College Merrionette Park, IL
Medical Assistant Extern Feb 2012-Nov 2012
CPR Certiifed
South Suburban College South Holland, IL
Certified Nursing Assistant Apr 2011
Work Experience
Healthy People Family Care Center Posen, IL
Medical Assist Extern 2012
Performed blood draws on children and adults
Prepared and administered injections
Measured and recorded vital signs
Used an Accu-check machine for blood sugar levels
Answered phone and scheduled appointments
Used an Electronic Medical Records system
Verified insurance policies
Processed cash and credit copayments
Orc Protel Lansing, IL
Customer Service Aug 2011- Feb 2012
Answered multi-line telephones
Directed customers to correct departments
Taking down information
Transferred calls to their designated departments
Maintained a clean work environment
Sold cable service via phone
Spherion Freeport, IL
Picker-Packer Sept 2010- Dec 2010
Use an RF unit to scan order parts
Lifted up to 55lbs
Ordered parts and restocked
Maintained a clean work environment
Organized inventory
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