Human Resources Administrative Assistant

SHARON GRAHAM

** ****** **, *** ********, NY ****1 914-***-**** *************@*****.***

QUALIFICATIONS SUMMARY

Results-driven human resources professional is seeking an opportunity to utilize skills obtained from over six years of work experience

and recent completion of Masters of Science in Human Resource & Organizational Management. Candidate possesses excellent

interpersonal and written communication skills with the ability to relate effectively to individuals at all levels within the organization.

Core competencies include: Analysis Staffing Recruitment New-Hire Orientation Organizational Development Internal and

External Communications High Level Administrative Support Customer Relationship Management Labor Laws & Practices

Training and Development Benefits and Billing

EXPERIENCE HIGHLIGHTS

Human Resources

• Trained and supervised part-time staff and interns.

• Aided in the recruitment of talented personnel by vetting resumes, completing pre-screening interviews, administering applicant

tests and following up with applicants as needed.

• Assisted employees with routine personnel related questions as the first point of contact for employee related issues.

• Established and maintained database of recruitment information, tests and confidential employee information related to leaves,

vacation usage, attendance, payroll and indicative data.

• Coordinated training calendar and registered employees for internal/external trainings accordingly.

• Prepared and distributed employee communications.

Project Management

• Recognized by regional general manager for coordinating local fund-raising activities and raising over $9,400 for the Children’s

Miracle Network Hospitals

• Conducted weekly meetings and training and development sessions for residents assistants

• Successfully managed resident engagement programs

• Coordinated administrative support, international travel and meeting facilities for department

• Coordinated programs with director of resident and student life.

Administrative Support

• Performed administrative and clerical support functions for the Executive Director and Directors of a large resident/student life

department.

• Provided discreet secretarial and reception services for a busy international student and resident life counseling center.

• Scheduled appointments and maintained accurate, up-to-date confidential client files.

• Assisted with general accounting functions; maintained journals and handled Accounts Payable and Receivable for

International student and resident life department.

• Provided telephone support; investigated and resolved housing issues and responded to international student queries.

• Performed office services such as filing of documents, duplication, stocking of supplies.

Customer/Client Relationship Management

• Successfully lead corporate fundraising activities within department/location. Effectively collaborates with staff to ensure that

we maximize our number of membership upgrades and Amex sign-ups each month.

• Increased executive membership penetration for store by encouraging members to upgrade their membership

• Nominated and received “Employee of the Month” award for going above and beyond my assigned job duties to ensure

customer satisfaction

• Managed customer relations to maximize service satisfaction, promote goodwill and generate referral business that contribute to

sales growth

EMPLOYMENT HISTORY

Front End Assistant & Business Marketer, Costco Wholesale, Port Chester, NY

Front Desk Coordinator & Administrative Assistant, Monroe College, New Rochelle,

Human Resources Administrator, Nera Economic Consulting, White Plains, NY

EDUCATION/TRAINING

MANHATTANVILLE COLLEGE, Purchase, NY MONROE COLLEGE, New Rochelle, NY

MS Human Resource & Organizational Management BBA in Business Management; Emphasis in Marketing

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