Luis Velez
Brooklyn, NY *****
************@*****.***
Objective An entry-level position as an IT support
Education LAN WAN Administration course includes A+, N+,
security+, MCITP, CCNA, CCNP, Linux+
Certifications Microsoft Office Specialist
Work Experience Nulogic 2011 - present
. IT Support
. Setup and installation of hardware for home
and business class computers and laptops
. Setup and installation of printers for home
and business
. Active directory
. Network administration
. Installation of operating systems MS windows
family, Linux, Mac OS and configuration
for them as well
. Identify, Diagnose, Repair and update
computers
. Backup and recovery of windows operating
systems
. Remote desktop support using Remote Desktop,
Team viewer, LogmeIn and VNC as well as one-
on-one user trouble-shoot
. Installations of Ethernet cable cat2, cat5,
cat5e, cat6, coax
. Installation of wireless routers and switches
. Office suite products trouble-shoot (outlook,
word, etc
. TCP/IP, Linux maintenance, MS Windows
administration
. Cleaning of computer equipment.
Computech computers Inc. 2011
. A+ course instructor.
Intern, New Computech Inc. 2010 6 months
. T-SHOOT computers, repair, update, upgrade,
virus removal
. Network T-SHOOT.
Skills Operating Systems
. MS Windows (98, 2000, 2003, 2008), Linux, Mac
OS, Android
Personal skills
. Fast learner, Adaptable to change and adopt new
tools and technologies
Languages
. Fluent Spanish Conversational English
Reference upon request