Customer Service Human Resources

PATRICK CHERISIER

* ******** ****** *********, ** 11550

Contact Info: 516-***-****/ e-mail: *******@*******.***

PROFESSIONAL OVERVIEW:

Business professional with provider relations and member services.

Experience includes handling and resolving benefit and claims

issues, generating reports to government agencies,` and ensuring compliance

with government standards of operation. Looking to

secure a position with a well established organization with a stable

environment that will lead to lasting relationship in the field of

health, finance, accounting, marketing, sales, and customer service.

COMPETENCIES

Office Skilled at handling multiple tasks, very organized and

Management: efficient. Handles complex issues professionally.

Finance: Experience with payroll, accounts payable/receivable,

collections, and corporate audits.

Human Resources: Manage benefits administrations, Good diplomat with excellent

listening skills, very dependable, and competent.

Computer Skills: Windows XP, Proficient in Microsoft word, excel, power point,

E-mail, Internet.

WORK EXPERIENCE:

MHW, Ltd

Manhasset, NY

Compliance /Operation Specialist

2008-2011

. Reviewed policies and procedures to ensure compliance with the

federal government.

. Worked with custom brokers to clear shipments of alcohol

beverages through U.S. Customs upon arrival.

. Standardized processes to maintain consistency between

departments to improve efficiencies.

. Completed all compliance documents needed for brand

registrations for all products in according

with each state's procedures and regulations.

. Researched, and resolved client inquiries and problems though

effective interaction with clients in a timely

and professional manners.

American Home Mortgage Corporation

Melville, NY

Secondary Marketing Analyst

2006-2007

. Responded to requests for loan modifications.

. Secured locked loan.

. Provided rate quotes and extended locks.

. Reconciled pricing and loan discrepancies to ensure accuracy for

loan delivery.

. Responded in a timely manner to Sales inquiries by e-mails.

North Fork Bank Corporate Headquarters

Melville, NY

Client Service Professional

2004-2006

. Provided account information (Checking, Savings, Money Market,

IRA's, Mortgage and etc).

. Processed payment on bank loans, consumer loans, ambassadors,

and mortgages.

. Provided product and loan rates information to maintain company

competitive advantage.

. Handled client research needs

Hagedorn Actuarial Services, Inc Garden City, NY

Benefits Administrator 2003 - 2004

. Assisted employee with 401 (k) conversions.

. Calculated and posted employee loans.

. Identified monthly salaries for contributions.

. Performed data entry to preserve the integrity of database.

. Handled confidential documents and maintained files in

accordance with corporate guidelines.

.

MEMBERSHIPS AND SIGNIFICANT ACCOMPLISHMENT:

Selected as Livingstone College Honor Roll Student and Ambassador, Member

of Livingstone College Student Human Resources

Chapter, Livingstone College Tutor for Math, French, and Biology, and

President of Phi Beta Sigma Fraternity Inc.

EDUCATION:

Livingstone College, Salisbury, NC

Bachelor's of Science in Business Administration, December 2002

References Available Upon Request

Updated: 8/8/2012

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