HEATHER J. MORTON
**** * ****** ****** ~ Phoenix, AZ 85029
602-***-**** ~ **********@*******.***
PROFILE
. Dynamic, results-driven professional with proven performance in highly
competitive markets.
. Sound judgment in establishing priorities and relationship management.
. Proven expertise in sales presentation, lead development / follow up
and closing the sale.
. Reputation for dependability, integrity, efficiency and
professionalism.
. Excellent organizational, interpersonal, written and oral
communication skills and problem-solving abilities
. Able to interact with all levels of Management and demonstrate a
consultative approach to recruiting.
EDUCATION
2011 ~ Master of Arts in Human Resources, Ottawa University
2003 ~ B.S. Business Management, University of Phoenix
EXPERIENCE
Technical Recruiter, SkillStorm
September, 2012-November, 2012
. Sourcing and screening potential IT candidates for contract, contract-
to- hire and permanent openings with our clients.
. Establish relationships with consultants/contractors in specified
region.
. Interview prospective candidates and educate candidates on company
process.
. Negotiate with candidates, extend offers, negotiate compensation,
facilitate the placement of candidates and solicit referrals of other
top talent in the area.
. Responsible for increasing number of qualified applicants in database.
. Submit qualified candidates to open job requirements.
. Refer job order leads and hiring manager names to Account Managers.
Business Solution Manager, Ultimate Staffing
March 2012-August 2012
. Identify, qualify, target, market, and present to targeted accounts
with the purpose of generating job orders, growing the business, and
bringing greater value to our customers.
. Marketed the company's temporary, temp to hire, and direct hire
services through Skill Marketing/Sales Calls, Customer Presentations,
Client Visits/Process Adapt Appointments, Candidate Interviews, and
other means.
. Serves as point of contact to Roth customers while focusing on year
over year growth - growing existing customer accounts; persuading
customers to provide job orders; negotiating rates and service levels;
and developing new business opportunities to include on premise
business.
. Partner with the various corporate service channels to enhance
delivery of Roth services and to more effectively diversify their
business offerings.
. Leverages cross-divisional business development opportunities.
. Engages in full scale recruitment activities in order to identify
talent. Screens, interviews, and tests candidates prior to making a
hiring decision. Fully on boards those hired including an
introduction to the culture, all policies and procedures, and the
Ambassador Program. Makes hiring and termination decisions with
respect to Ambassadors. Responsible for supervising Ambassador
workforce while on assignment, including performance counseling.
. Records all business activity including contacts, new business
opportunities, existing business changes, and customer requests in the
StaffSuite
. Processes pre-hire paperwork, timecards, payroll, E-Verify and
billing.
. Keeps Branch Manager and/or Practice Manager informed of all aspects
of outcomes routinely.
Recruitment, ITT Technical Institute, Phoenix, Arizona.
January 2010- March 2012
. 1 of 2 among 17 team members awarded for reaching yearly metric.
. Collaborating with Recruiting Manager to identify and implement
effective recruitment metrics.
. Maintaining top performer status through telemarketing and inbound
phone sales.
. Expanding product knowledge expertise in Nursing, Criminal Justice,
IT, Electronics, Paralegal Programs, Computer Drafting and Design.
. Managing off-site recruitment programs including job fairs, open
houses and high school presentations.
. Securing referrals and generate leads from internal and external
sources.
. Coordinating all necessary internal resources/personnel to improve
team sales.
. Building relationships with students and participated in campus wide
mentoring activities.
. Developing sources of qualified applicants, schedule and conduct
interviews, administer tests.
. Training new recruiters on phone with recruiting, interviewing and
tracking systems.
Admissions Representative, Everest College/CCI, Phoenix, Arizona.
April 2006 -November 2009
. Top 10% monthly sales through telemarketing and inbound phone sales.
. Developed and maintain product knowledge expertise in nursing, medical
assistant, medical insurance billing and coding, business, accounting,
criminal investigations, criminal justice and paralegal programs
. Secured referrals and generated leads from internal and external
sources.
. Coordinated all necessary internal resources/personnel to improve team
sales.
. Trained new representatives in CCI (Corinthian Colleges Inc.) Project
Ignite process.
. Maintained relationships with students and participated in campus wide
mentoring activities with 95% retention.
High School Presenter/Recruiter, Kaplan College, Phoenix, Arizona.
April 2004 -April 2006
. Managed territory and developed high school account sales.
. Created and implemented high school program adopted by the team.
. Coordinated high school events, career/job fairs, open houses and
campus tours.
. Achieved lead generation goals by effective targeting, classroom
presentations and account follow up.
. Penetrated the high school market and created relationships generating
new business.
. Coordinated numerous events while adhering to state, federal, and
company policies and regulations.
. Developed a reputation for accurate communication of the curriculum,
program outcomes, career, campus student services and records.
Senior Admissions Representative, Arizona College of Allied Health
Glendale, Arizona.
November 2002- April 2004
. Ranked as first and second consistently in all aspects of the
recruitment process, from target "shows" to conversion rates.
. Conducted needs assessments, presented curriculum, tuition,
administered entrance exams.
. Cultivated relationships with student customers to competitively sell
schools educational programs.
. Participated in local high school college and career fairs, delivering
presentations to recruit and quality candidates.
. Worked cooperatively with other college departments, particularly
Career Services and Financial Aid, to accommodate the needs of the
prospective students.
COMPUTER SKILLS
MS Word, PowerPoint, Excel and Outlook; Campus View, IRIS, S3, StaffSuite,
Bullhorn and Expedited
REFERENCES
Deborah House
Cathy Williams
Vice President, Cloud Workforce Solutions
Manager of Admissions
SkillStorm
Everest College
Cell: 602-***-****
Cell: 623-***-****
WK: 602-***-****
Tony Virga
Sr. Technical Recruiter
SkillStorm
Cell: 954-***-****
Whitney Johnson
Lead Recruiter
ITT Technical Institute
Cell: 313-***-****
WK: 602-***-****