Customer Service Sales

Justine Schnier

** ****** ******, ********, ** L6W 3C2

Phone: 647-***-**** / Email: *******.*******@*****.***

January 20, 2013.

Toronto, ON

Canada

Dear Recruiter,

I am submitting my r sum for the opportunity of Marketing Coordinator with

your team. I bring the ability to build client relationships, provide

marketing expertise that will be of value to your organization.

I have demonstrated a strong commitment to sales and customer service in

the food and beverage industry and event planning from my work and

volunteer experience. As a student of Seneca College, I had the opportunity

to perform market research for Habitat for Humanity Toronto and generate

data that influenced the marketing tools to build brand awareness and

increase volunteerism. I gained experience preparing proposals,

questionnaires and reports, while developing my analytical skills through

data analysis.

During my three years of Post Secondary, I took exceptional pride in my

educational pursuits with completion of an Advanced Diploma in the Business

Administration-Marketing program. As part of the Marketing Management

specialization, I have learned the value of brand positioning, strategic

analysis, online marketing, social media and the various mediums used in

the business environment as communication tools both internally and

externally. Additionally, as the Vice President of Programs for the Seneca

College Marketing Association, I have learned to develop catchy concepts,

develop time lines, recruit and coordinate volunteers and maintain budgets.

Through my pursuits in various positions, I have had the opportunity to

travel and work with fantastic teams that have been beneficial in my

development both personally and professionally. Additionally, I have

developed my skills in planning and execution of events that strategically

benefit the business, and analyzing post mortem results to better my ideas,

creativity and results.

I have also found the time to volunteer in my community. I bring a level of

compassion and passion that has provided me with many profound

opportunities and experiences. I regularly participate in events and have

been involved at the committee and decision making level.

I bring to your organization enthusiasm, motivation and the desire to be

successful. Please do not hesitate to contact me for a meeting to discuss

my qualifications further. I can be reached at 647-***-****.

Yours truly,

Justine Schnier

Enclosure: R sum

Customer-focused ? Self-motivated ? Ambitious

Profile Summary

Objective: To lead, challenge and be challenged in a marketing strategy or

business/market development position. Analyze and improve marketing, sales

and operational performance. Develop products, markets and relationships.

. Outstanding communication and collaboration skills developed from

strong relationship building with clients in sales, customer service

and event planning and implementation.

. Work well under pressure and within time constraints; effective at

problem solving and decision making

. Result driven, with the ability to learn and adapt quickly to new

methods and surroundings

. Work equally well as a team player or independently with little or no

supervision; able to prioritize, delegate and motivate.

. Exceptional ability to understand client relationships and customer

service excellence; seven years of work experience achieving sales

targets and strong evaluation and feedback.

. Knowledge of customer behaviors, product differentiation, branding and

sales presentations developed from academic projects and sales

experience.

. Well developed communication skills in:

o Email, essays, letters and memos

o Strong presentation skills both electronically and orally

o Able to prepare proposals, marketing plans, and integrated

marketing campaign plans

o Strong understanding of social media tools: Facebook, Twitter,

LinkedIn, Word Press

. Computer proficiency including MAC and PC, all MS Office 2010

applications

. Working knowledge of Dreamweaver, Fireworks, Photoshop

Education

Business Administration-Marketing Advanced Diploma - Brand Management

2009 - 2011

Seneca College, Markham, ON

Completion with high academic honours (4.0 GPA) with related courses

in:

. Business Communication

. Integrated Marketing Communications

. Professional Selling

. Web Design

. Digital Media

. Market Research

. Market Strategy

. International Marketing

. Project Management

. Interactive Marketing

Work Experience

Jack Astor's, Cocktailer/ Supervisor/ Marketing &

Event Coordinator

March 2006- Present

. Strategic planning, implementation and follow-

up for all special events and initiatives;

including cost and financial analysis.

. Coordinate partnerships and cross promotional

opportunities.

. Manage and direct staff in store openings to

reflect the company's overall goal and image

. Execute training seminars for new hires in

Local Store Marketing within my region

. Design documents used for strategy and as

measuring tools for Marketing Managers within

my region

. Assist with design and development of

collateral and other marketing communications

for direct marketing programs and sales tools

. Setting budgets and meeting sales goals;

implemented marketing initiatives that

contributed to a 19% guest count increase and

9.75% in sales in Q4 2012

. Adapt well to change and maintain the

consistency of business through conflict

management

Black Chalk Marketing, Brand Ambassador

May 2011- December 2011

. Assisted in management of assets and logistics

across Western Canada

. Set up activation footprints at various

locations

. Increased brand awareness through

demonstrations and consumer interaction on

Windows 7 OS and Sony Vaio computers

St. John Ambulance, Community Development Coordinator

May 2010- August 2010

. Promote public awareness and maintain

partnership relationships with other agencies

. Facilitate community planning initiatives,

identify and foster development opportunities

. Develop a variety of promotional and campaign

material

Volunteer

Peel Association for Handicapped Adults

. Facilitate and co-ordinate recreational, social

and cultural activities for individuals who

have disability as a result of physical, mental

or sensory impairment

Marketing Association of Seneca College, Vice

President of Programs

. Arrange fundraising and facilitate events that

create an environment where business students

can network with both professional and

collegiate organizations and build practical

skills and marketing knowledge

Ontario Colleges Marketing Competition Silver Medalist Quiz Bowl 2009

Ontario

Colleges Marketing Competition

5th Place in IMC

2010

Vision to Reality Gold Medalist

2011

American Marketing Association Member (TAMA)

Presidents Honour List for High Academic Standing Spring 2009

Justine Schnier

42 Benton Street, Brampton, ON L6W 3C2

Phone: 647-***-**** / Email: *******.*******@*****.***

Justine Schnier

1048 Old Sackville Rd., Lower Sackville, NS D4E 3E3

Phone: 647-***-**** / email: *******.*******@*****.***

Presidents Honour List for High Academic Standing Fall 2009

Presidents Honour List for High Academic Standing Winter 2010

Presidents Honour List for High Academic Standing Fall 2010

Presidents Honour List for High Academic Standing Winter 2011

68@CEHIMOQWpqs m~\J<h^.PCJOJ[?]QJ J[?]aJ"h tTCJOJ

[?]QJ J[?]aJmH sH h%l h^.PCJOJ[?]QJ J[?]aJ h Level A, CPR &

First Aid Trained

Smart Serve Certified

Contact this candidate