Engineer Test

Darshini Trivedi

Summary:

. Sr.QA Analyst offering 9+ years of experience in Information Systems

using different domain such as Telecommunication, Air Trafficking and

Controlling, Retail-Order Entry, Work-Force Management which includes

Payroll, Insurance, Time Management, E-Commerce, and Educational.

. Worked with phased deliverables, risk analysis, project planning,

requirements gathering and manual and automation testing of software

on various platforms.

. Excellent understanding & experience of SDLC (like Waterfall, Spiral,

Agile), TLC-Testing Life Cycle, Bug Life Cycle in different projects.

. Diverse experience in Web based & Client server, Smoke, Sanity,

Installation, Integration, Functional, Positive/Negative,

Performance/Load/Stress, Backend (Database), Regression, UAT testing.

. Experience in Manual and Automation Testing. Comfortable in working

with HP tools like Quick Test Professional, Quality Center and

Selenium IDE/RC. Hands on experience in writing clear and concise bug

reports and tracking the defects to closure using many tools such

Quality Center, JIRA, Bugzilla.

. Good knowledge in Project planning which includes Test strategy, Test

schedule, Resource planning and QA Cycle estimation. Involved in Risk

assessment.

. Experience in writing test plans, defining test cases, developing and

maintaining test scripts, resolving bugs/defects, interaction with

team members in fixing the errors.

. Expertise in QC as a complete Test Management Tool for Management,

Requirements, Test Plan, Test Lab, Defects and Dash Board.

. Proficient in using MS tools (Word, Excel, Power point, Project, Visio

and Outlook)

. Enthusiastic, Innovative, Challenge Oriented, Result focused and a

Team player.

. Excellent analytical, problem solving, communication and interpersonal

skills, with ability to interact with individuals at all levels.

.

Education & Certifications:

. BS major in Computers (Bombay/Mumbai University)

. Associate in Information System & Computer Science

. Certification Course in QTP-10.0, QC-10.0, Crystal Report-7.0

. Professional Training in SNMP, Visual Basic, CMM-Level 5, ISO-9000.

Technical Skills:

Databases : Sybase, SQL server, Oracle-8, My SQL, MS SQL-2000/2005

Query Tool : SQL, SQL *Plus, TOAD, TOra, SQL Developer, ETL Tools,

Operating systems : UNIX, Linux, Windows98/2003/NT/XP/7

Professional/Vista, DNS

Automation Tools : QTP 10.0, Load Runner 8.0, QC-10.0, SOAPUI, Test

Director, SQA Robot,

Empirix-8.1, e-Test, e-Load, and e-Tester.

Languages : JAVA, .NET, J2EE, XML, HTML, SGML

Scripting : Shell, Perl, VB Script, PL/SQL, XML, HTML, DHTML

Office Tools : MS-Office, Word, Excel, Visio, PowerPoint, MS

Project 2007

Debug Tools : Firebug, HTTP Analyzer

Protocol : TCP/IP, FTP, SOAP, HTTP, HTTPS

Defect Reporting : JIRA, HP-QC-10.0, Bug Track, BUGZILLA, ONTRACK, SABLIME

Professional Experience:

Celerant Tech Corp

Mar 2011 to Present

QA Analyst

The application is a Web-based, retail management system integrates

retailer's point of sale (POS), inventory management, sales history,

warehouse, distribution center, allocation, e-commerce, data mining,

advanced reporting and more. The entire organization benefits from real

time data across their enterprise.

Responsibilities:

. Analyzing the requirements from BRD, TD, FD and Database modeling

documents.

. Participated in the Requirement review meetings and updating test

plan, test cases.

. Identified critical issue on webpage, not updating information

correctly, that issue was related to the performance tuning of the web

site.

. Using SOAPUI tool, involved in Integration, Security, Functional, Load

testing.

. Responsible for testing and validating web services (WS), WSDL file,

users credential that the user can login to the system under test

using the web user interface.

. Responsible for configuring outgoing and incoming WS Security with

client application for testing purpose.

. Responsible for identifying bugs related to security signature

authentication and authorization messages from the log.

. Identified bugs using Firebug Lite tool and reported the problems

found in Java script, CSS, & XML.

. Coordinated with System analyst and prepared Requirement Traceability

Matrix (RTM).

. Coordinated with all the stakeholders, Business Analyst to ensure SLC

deliverables are consistent and meets requirements and business needs.

. Responsible for analysis of customer production data to find, isolate

& reproduce issues in QA environment.

. Prepared & Presented PowerPoint presentation that describes client

specific requirement, software design, & Test Plan execution.

. Responsible for writing different documents for all deliverables in

different phases of System Life Cycle (SLC) in accordance with

company's regulations.

. Developed/Executed test cases for system integration, functional,

performance, regression and User Acceptance test.

. Analyzing generated test report for stress/load/performance testing.

. Responsible for analyzing event log, historical data, disk usage,

network load, the report generated by the Network monitoring system.

Helping end user to monitor Network Health & Performance in real-time.

. Identified critical hinting messages in functional, performance or

security issues. Reported real time page load/process level time

issues on single webpage.

. Responsible for testing SSO using LDAP directories for authentication

and authorization.

Environment: Window XP, Vista, MS Office, J2EE, Java, XML, XSLT, HTML,

JDBC, SQL Developer, MS SQL Server 2005, SOAPUI, QTP, Quality Center 9.2,

Load Runner 7.0, Quick Test Professional 8.0/9.2, JIRA.

Fountain Software Technology Jun 2009

to Dec 2010

Test Engineer/Performance Testing

The application was developed for the Mortgage Web Services, Human

Resources, Accounting and Payroll Management system. This allowed fixed-

rate mortgage or an adjustable-rate mortgage (ARM) - Good Faith Estimate,

Mortgage Calculators, Loan Options Comparison Table, tracking & managing

people's skills, recruiting, capabilities, accomplishments, Salary,

Benefits Administration and payroll process. The payroll application gets

the data from HR application to calculate time/attendance, various tax,

benefits, and garnishment deductions.

Responsibilities:

. Performed System Testing, Feature/Function testing, Regression

testing, Performance testing, and Multi Unit/module testing and

successfully delivered product as per requirements.

. Executed Test scripts & documented Test results. Reported/Resolved

bugs found during testing.

. Prepared the Test Data for data driven test & performed back-end

database testing using SQL queries.

. Responsible for data extraction, evaluation and reporting issues

found.

. Responsible for testing SAML security assertions messages, identified

critical HTTP status codes.

. Responsible to identify critical test coverage from other test team's

TC in release-4.5.5 for client's integrated system to third party

software called Lawson.

. Responsible for Integration testing of Lawson product to test Payroll,

A/P, A/R application, and Inventory/Assets Management system. Issues

found during testing was reported & resolved.

. Responsible for developing presentation that describes high level

customer acceptance test plan.

. Used Parameterization in QTP to run the scripts for multiple sets of

data.

. Worked on Quality Center to design and formulate the test plan, test

cases, test procedures based on the requirements.

. Responsible for testing SOAP messages for confidential information in

safeguarding with multiple layers of authentication and authorization,

including 128 bit encryption and MSP RACF security.

. Responsible for analyzing Network monitoring system to ensure maximum

availability of mission critical server application and vital network

resources. Analyze the metric data captured during the Performance &

functional tests.

. Responsible to monitor Network Traffic, Network Health and Performance

which includes Advance fault management and FNS (fault notification

system).

Environment: SOA, J2EE, Java, Apache Tomcat, XML, XSLT, HTML, JDBC, QTP,

QC, SQL Developer, MS SQL Server 2005, Oracle, C/C++, UNIX, PL/SQL, MS

Windows-XP, MS office, BUGZILLA.

Cybershift Apr 2007

to Dec 2007

Sr. QA Analyst/Performance Test Lead

The application is web based enterprise-class using Service Oriented

Architecture (SOA) workforce management solution including scheduling &

optimization, time & attendance, payroll, FMLA, leave & absence management,

reporting and analytics.

Responsibilities:

. Actively participated in the requirement review meeting & prepared

master test plan for the MCS Project. Responsible for developing

SingleIP Test Project Plan using MS-Project.

. Develop and execute the test plan/test script for SingleIP application

for different releases. Create & maintain test environment per release

basis. Responsible to write testing related technical documents on

Wiki confluence pages.

. Installing and Configuring Test Environment using Web Logic, Database

server Oracle Developer 2000, MS SQL 2000, 2005 per release basis.

Created different database schema, tables and loading different number

of user's data in the table as per release requirement & changing data

source in Web Logic console server to point it to correct database

server. Performed system testing and documented results according to

company's SOP.

. Responsible for testing SSO using LDAP for authentication and

authorization.

. Responsible for testing /preparing test plan, test cases for security

requirements for authentication and authorization, reliable messaging

and digital signature using SOAPUI framework, WSDL, XML Schema and

Load balancer. Worked closely with client side team member to resolve

the issues and delivered the product successfully.

. Responsible for leading Performance testing, identifying automation

test cases & merging in the performance test suite.

. Analyzing generated test report for stress/load/performance testing.

Prepared performance testing status & presented to manager.

. Responsible for analyzing Network monitoring system to ensure maximum

availability of mission critical server application and vital network

resources.

. Identified & resolved major bug by reproducing sequence & detecting

the presence of a memory leak in the system.

. Coordinating test activities for different features of WFM3G System

with offshore team.

. Responsible for validating requirements vs. implementation of Audit

features Phase-I and Phase-II. Coordinating content reviews and

testing performed by offshore team.

. Responsible for build verification testing before the Cruise Control

(CC) implementation.

. Analysis of system log files with WFM3G issues for each release.

Involved in data validation. Reporting & resolving major issues found

during testing.

. Trained offshore team member on Multi Scaling Project (MCS-R1.0) of

WFM3G application. Prepared Master Test Plan for MCS-R1.0, Involved

in activities of each phase of sanity testing cycle with offshore

team.

. Responsible for analysis of a tag which parses XML and defines a

variable with the parsed Document.

. Responsible to identify critical error messages, log messages,

monitoring DHTML events & HTTP Traffic using IE Inspector Web

developer-V2 & IE HTTP Analyzer. Assist in locating the source code

which causes the error and allowed to monitor HTTP/HTTPS traffic.

. Reviewed offshore team's Test Cases and provided inputs to improve on

test coverage.

. Participated in the requirement gathering meetings for MCS-R2.0

release.

. Responsible to provide operational support for internal and customer

related issues.

Environment: SOA, J2EE, JUnit, .NET, Java, SOAP, MS VSS, VPN, BEA-Web Logic

IBM-Websphere-5.1.1.8, MS SQL2000/2005, HTML, XML, HTTP Analyzer, JDBC, HP

QTP, HP Quality Center, MS Visio, Power point, MS-Word, MS-Excel, Windows-

XP, and MS Project-2007.

Lockheed Martin Corp Aug 2001

to Dec 2004

System Test Engineer

The application is developed for DOT/FAA, which allows controller to

monitor and manage Air Traffic. The user is able to navigate through NAS

(National Airspace Sys) during real time peak hours of surveillance data,

radar monitoring and separation of air traffic in real world scenarios.

This also includes Flight Information display system. Comprehensive,

reliable real-time data enables collaborative decision-making and

drastically increases operational efficiency.

Responsibilities:

. Responsible for writing Test Plan, Test cases, and reporting defects.

. Responsible for installing and configuring lab environment to prepare

for the run.

. Execution of QA artifacts in a timely manner based on the

component/functionality releases. Writing complex SQL queries to

verify backend data.

. Responsible for strict adherence of SDLC, QA Process, TLC & Bug life

cycle and coordinating activities with other team members.

. Participated in System Requirement review, design review and writing

Test plan & test cases documents and taking final sign off.

. Responsible for developing presentation that describes high level

customer acceptance test plan.

Environment: MS Windows 2003, Oracle-10, C/C++, Ada, UNIX Solaris, SQL, MS

Project, MS Office.

Telcordia Technologies Inc. Apr 2000

to Jul 2001

QA Test Engineer

Trouble Ticket Manager (TTM) application helps you implement best

practices and troubleshoot IT service requests faster. It includes

Standard, Professional, and Enterprise Help Desk / Asset Management system.

Some of the major features include Incident management, Asset management,

Problem Management, Asset Inventory Reports, Change management, Daily

Scheduler of consolidated view of all issues, and email notifications.

Responsibilities:

. Participated in System Requirement review, design review and writing

Test plan & test cases.

. Responsible for writing Release Content Letter for Telkom SA and ICG.

. Responsible for writing UAT/CATP test cases for Telkom, SA.

. Responsible for mapping each line item of SOC (Statement of

Compliance) for Telkom SA.

. Conducted variance management by analyzing and verifying test results,

providing status and progress reports, using Test Director 7.0i

. Responsible for documenting and submitting the MRs in the ONTRAC MR

(Modification Request) tracking System. The status of the testing were

reported, discussed and resolved with developers during the test

cycle.

. Design and developed SQL program queries to check the data in back

end.

. Perform test data set up, test scenario and test script development,

test execution, and the analysis and report of test results in

accordance with a standardized process.

. Mentored new hires by providing them the necessary guidance and

product overview.

. Participated in daily development/test status and planning meetings.

. Adhere to the Local Procedures, ISO9001, and CMM quality procedures

and standards.

Environment: MS Windows-NT, Test Director 7.0i, Oracle, C#, UNIX Solaris,

SQL, MS Office.

Lucent Technologies Feb 1999

to Mar 2000

System Test Engineer

The application called LiPP is web based application specifically

implemented for highly specialized skilled Information Developers,

(Technical Writers), e-Learners and e-Education system.

Responsibilities:

. Responsible to participate in System Requirement, Test Plan, Test

Cases review and updating documents and taking final sign off.

. Performed System Testing, Performance Testing, Feature/Function

testing, Regression testing, Multi Unit Testing. Reported Bugs found

in SABLIME Change Management System.

. Responsible for test case development, execution and processing of a

valid SGML authored file through different production interface, pre-

processor, Omni Mark parser and Xyvision-XPP processor. Responsible to

validate XML doc using DTD parsers.

. Validated complex back end data sets for Oracle database using SQL

queries.

. Responsible for writing/executing Performance test script to check the

output on the web application. Performed Load testing to determine how

fast system performs under a particular workload. Wrote a Critical

severity -1 MR which may have caused collateral damage.

. Responsible for installing and configuring two authoring tools

(FM+SGML and Adept Editor). Participated in daily development/test

status and planning meetings.

. Tested Browser Compatibility in various browsers like IE, Mozilla Fire

fox, Safari, Netscape Navigator.

Environment: Java, Oracle, Perl, Python, C/C++, UNIX Sun Solaris, Windows

NT, MS Word, Excel.

AT&T Jul 1998 to Dec 1998

System Test Engineer

CDIS (Customer Data Information System) is a part of AT&T Service

provisioning system. This allowed user to check Order, provisions and

correct billing of AT&T DIGITAL LINK.

Responsibilities:

. Verifying the results by checking the responses on the screens, by

viewing logs on the HUB and database servers and by checking database

records. Involved in transferring files using 'ftp' protocol.

. Perform test data set up, test scenario and test script development,

test execution, and the analysis and report of test results in

accordance with a standardized process in SABLIME database.

Participated in daily development/test status and planning meetings.

. Responsible for updating test cases status by Feature in CDIS Test

Statistics for release 98.9.

. Responsible for verifying & checking data validity in ORACLE database

by using SQL queries for all the tables of MSOR interface.

Environment: MS Windows, Oracle-9i, Pro*c, C/C++, UNIX Solaris, SQL, MS

Word, Excel.

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