Manager Sales
Resume:
Glendale CA 912**-***-****
Cell: (818)
Email:
*******@*****.***
Romina Alkes
Objective To obtain a career that offers new challenges and promotional
opportunities.
11/2012-Present Cathay Bank
Rosemead, CA
Vice President, Manager Cash Management Implementation and
Support
Manage staff of six
Work with Sales and Product for Cash Management Product
Implementation and Support
Manage day to day processes and implementation
Review/ write policy and procedures
Responsible for the implementation of core and other product
conversions
Training of product within Bank
8/2010-10/2012 Santa Barbara Bank & Trust Glendale, CA
Vice President, Treasury Cash Management Officer
Sell Cash Management Commercial Products
Cover the Ventura/LA Metro Area for both Commercial and
Retail Group
Conduct Sales Calls with the Commercial Account Managers and
Retail Account Managers
Work closely with the Credit and Small Business Lending Group
Review pricing and marketing material
7/2005-9/2008 Countrywide Bank Glendale, CA
Vice President, Sr. Product Manager
Manage Commercial Online Banking, ensure product meets
customer needs and maintains competitive positioning.
Manage Patches and Upgrades for Commercial Online Banking to
ensure patches and
upgrades are tested and installed.
Manage the development of new products and services in
response to evolving market needs.
Manage the pricing process to maximize profitability and
support corporate strategic goals.
Partner with operations, systems and vendors to promote
internal operational efficiencies.
Manage the promotion of the product via targeted sales
support and creation of collateral and other sales aids in
conjunction with marketing.
Monitor and manage product quality and product risk on an
ongoing basis.
Responsible for annual commercial product re-pricing project.
Manage Zip Capture and Remote Capture Product
Develop Policy and Procedures
2004-2005 Union Bank of California Los Angeles, CA
Vice President, Product Manager
Manage two products, Account Analysis and Outsource Payables,
to ensure it meets customer needs and maintains competitive
positioning.
Manage the development of new products and services in
response to evolving market needs.
Manage the pricing process to maximize profitability and
support corporate strategic goals.
Partner with operations, systems and vendors to promote
internal operational efficiencies.
Manage the promotion of the product via targeted sales
support and creation of collateral and other sales aids in
conjunction with marketing.
Monitor and manage product quality and product risk on an
ongoing basis.
Responsible for annual commercial product re-pricing project.
2000-2004 Mellon 1st Business Bank Los Angeles, CA
Electronic Banking AVP & Manager -June '03 - June '04
Cash Management AVP/Project Leader Dec '02 - June '03
Cash Management Officer- Jan '02 - Dec '02
Cash Management Client Support Administrator Sept. '00- Jan.
'02
Product Manager: Internet based balance reporting
system-Commercial and Consumer
Product Manager- Commercial & Consumer Debit Cards
Product Manager- Enhancement of Voice Response Unit
Manage Business and Consumer internet based balance reporting
Manage ACH Operations
Manage implementation process overseeing all aspects of
testing and production issues.
Responsible for resolution for issues between Vendor and
Bank.
Lead project team in conversion from modem based product
Develop policies and procedures
Demos, Presentations and Training
Marketing
Lockbox and Control Disbursement implementation
Manage staff of 7 and day to day Operations
Liaison between Mellon1st Business Bank and Mellon Pittsburgh
Responsible for reporting volume and fees for products
monthly.
10/99 - 09/00 Alkass Consulting Glendale CA
Owner
R35, LLC-Consulted in Operations and Finances
Union Bank of California-Training New Employees in
Operations, Policy & Procedures and
Daily Work
02/92-10/99 Union Bank of California Pasadena, CA
Senior Priority Banking Associate- 04/93-10/99
Priority Banking Representative-02/92-04/93
Supervise and train support staff
Assist and Advise the operations area
Handle and resolve customer complains and maintain good
rapport
Plan and implement incentives to motivate employees to sell
products
Identify customer needs and develop sales strategy to meet
their needs
Cross-Sell bank products and services
Maintain credit files
Process lines/loans of credit
Analyze tax returns and financial statements
Education June 1999 California State Polytechnic University Pomona
B.A., Bachelors of Science in Sociology
Skills Able to lead, set good example, train others and get results.
Have excellent rapport with employees and client
Extremely Organized, self disciplined, takes initiative
Computer Microsoft Word
Power Point
Excel/Lotus
Microsoft Project
Internet
REFERENCES PROVIDED UPON REQUEST
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