Customer Service Mechanical

*** ***** **. • FORDYCE, AR ***** • PHONE 870-***-****

**********@**********.***

TROY L. COLEMAN

OBJECTIVE

Obtain a challenging position in a progressive company in computer information, managing and

maintaining a PC or related field.

PROFESSIONAL EXPERIENCE

2001 – 2009 Troy’s Electronic Repair Shop Fordyce, AR

Electronics Technician

Provide skilled work in installation, repair, operation and maintenance of electronic equipment,

blueprints reading (schematic reading), soldering components on a motherboard (pc board),

crimping coaxial cable, computer repair and upgrading, customer service and repair estimates.

08/05 – 10/08 Georgia Pacific Fordyce, AR

Supervisor

Supervised multiple employees in a plywood assembly plant & log yard, encouraged safety in

monthly and pre shift safety meetings, implemented safety guidelines, developed and managed

employee’s schedules, researched and ordered parts for equipment, documented and reported

workplace accidents according to OSHA, updated and recorded inventory, data entry, disciplinary

actions, reduced cost/minimized waste and mechanical & preventive maintenance.

03/97 – 08/05 Georgia Pacific Fordyce, AR

Chip Car Operator

Operated woodchip rail cars, performed preventive maintenance on equipment, maintained weekly

inventory of woodchip rail cars and collected woodchip samples for testing.

08/90 – 05/94 University of Arkansas at Pine Bluff Pine Bluff, AR

Work Study program/Residential Assistant

Basic office duties, residential customer service, and performed check in/ check out tasks.

EDUCATION

1990 – 1994 University of Arkansas at Pine Bluff Pine Bluff, AR

Bachelor of Science Degree (B.S.)

Major: Industrial Technology/Electronics

01/09 – 12/09 Southeast Arkansas College Pine Bluff, AR

Associates of Applied Science (A.A.S.) Degree

Major: Drafting and Computer Aided Design/Architectural Design.

Special Honor graduate/Dean’s Scholar (G.P.A. 3.78)

01/09 – 07/09 Southeast Arkansas College Pine Bluff, AR

Technical Certification

Major: Drafting and Computer Aided Design/Mechanical Design

Special Honor graduate/Dean’s Scholar (G.P.A. 3.6)

2004 – 2004 Penn Foster Scranton, PA

Career Diploma

Major: PC Repair

RELEVANT SKILLS & COURSEWORK

Certified Electronics Technician (ETA)

Computer Repair

Advanced Troubleshooting

Hardware installation

Operating System Installation and upgrading

Networking

Operating Systems XP, Vista, Windows 7, and Linux

Computer viruses

System configuration

Microsoft Office 07: Excel, PowerPoint, Access and Word

Supervising & Safety

Preventive Maintenance and Mechanical repairs

Quality Control

Architectural Desktop 2008 & 2010

AutoCAD 2008 & 2010

AutoCAD Mechanical Design 1

Engineering Graphics 1 & 2

Blueprint Reading

College Algebra & Trigonometry

PHI THETA KAPPA Honor Society (G.P.A. 3.78)

Special Honors & Dean’s Scholar

PROFESSIONAL MEMBERSHIPS/ORGANAIZATIONS

Electronics Technician Association

REFERENECE

Available upon request

Contact this candidate