Customer Service Sales

Location:

Posted:

April 10, 2010

Thomas E Mattingly

*****************@*****.***

Objective

To obtain a entry-level position as a help desk or tech support specialist

Education

Tech Skills Indianapolis IN Expected

Graduation Date June 2010

IT Systems Administrator

On track to obtain Net +, MCP, MCSA

Skills/Training

. A+ certification

. Basic knowledge of VB.Net

. Proficient in MS Office word, excel and power point

. Network installation

. Troubleshooting, diagnosing and repair of computer issues

. People skills and customer service

Experience

Best Buy, Franklin, IN

January 2010 - February 2010

Returns

. Sort DVD's, CD's, video games and computer software

. Wright detailed damage and production reports

. Lifting 35lbs plus

. Search data base for missing/lost product

. Cleaning work area

Bright Point, Plainfield, IN

December 2008 - June 2009

Loose Piece

. Picking and packing cell phone products for special order

. Labeling product for distribution

. Replenishing product

. Lifting 35lbs plus

Wal-Mart Greenwood IN

April 2007 - August 2007

Dairy stock and sales associate

. Customer services

. Rotating product

. Proper disposal of expired or damaged merchandise

. Keeping up to date inventory