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Manager Active Directory

Location:
Indianapolis, IN, 46204
Posted:
April 11, 2010

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Resume:

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Mahinder Singh Gola

*** ***** ******** ** ************ IN USA

46204

Email: *****************@*****.***

Contact No: 714-***-****

Profile: Microsoft Infrastructure Engineer

. Information Technology Professional with Seven years of experience

in performing a variety of Network Administration, Network Operations

and Network Implementations for various enterprise projects.

. Demonstrated capacities of designing and implementing Network

Infrastructure Solution based on Microsoft Technologies.

. Participating in planning, Designing and implementation of Microsoft

based Messaging & Infrastructure solutions in direct support of

business objectives.

. Able to use own initiative and work as part of a team. Including

managing and motivating other team member's to achieve company

objectives.

. Works well with minimal supervision in a team or as individual

contributor. Results oriented individual, committed to meeting and

exceeding requirements.

. Learns new or customized systems quickly, which has resulted in

extensive network and support experience with a wide variety of Intel

server and workstation hardware and software.

. Extensive experience with LAN/WAN engineering, network installation,

Active Directory, Windows servers 2000/2003, Security management,

Clustering, network reconfiguration, connectivity, network

administration, network maintenance and network software/hardware

configuration

. Hardware troubleshooting Wired/wireless network planning & design,

network implementation and analytical skills.

. Hands-on experience on Lotus to Exchange 2007 & 2010 Migration using

Microsoft Exchange Transporter suite and third party product like

Quest Migration.

. Technical consultant for Microsoft SharePoint 2007 working with the

Fortune 500 Companies in the on the most complex enterprise projects.

. Managing services and taking backups for Oracle databases/SQL 2005 on

a Windows platform using Netbackup 5.0 and manual database backup.

. Strong technical solution design and Microsoft Hyper V, VM Ware and HP

infrastructure experience.

. Managing blade servers and EVA Storage Area Networks in enterprise

data center environment.

. Managing and configuring Symantec Enterprise Vault for fortune 500

companies.

. Planning and deploying Windows 7 using Microsoft Deployment Toolkit at

enterprise clients.

Core Competencies:

Complete Network/Systems Design & Deployment; Virtualization technologies;

Systems Administration, Windows Data Center environments;Wintel Server Data

Security and Stability; Data Integrity/Recovery; Disaster Recovery

Planning; Contingency Planning; Research & Development; Risk Assessment;

Impact Analysis; Cost Benefits Analysis; Regulatory Adherence.

IT Security:

. Developing and assisting in the implementation of IT Security policies

and Standard Operating policies based ISO 27001 and ISO 20000.

. Identifying new tools that will increase security efforts.

. Evaluating security requirements of new systems base on client

requirements.

. Auditing and monitoring IT Security Best Practices including:

Firewall/Network and Windows Infrastructure in Enterprise Data Center

Environment.

. Installation, Configuration, Administrating & Troubleshooting network

with Microsoft Products such as Windows NT/2000/2003, MS Proxy Server

2.0, ISA Server.

. Integrating Right Management Service with Microsoft Exchange Server &

File security in Active Directory Environment.

. Hands on Experience in Implementing ISA 2000, 2004 & 2006 as an

application layer firewall, Proxy server and publishing Exchange &

Other application Servers through ISA.

Technical Skills:

HARDWARE HP /Compaq Prolaint servers (ML & DL series), DELL

6600, DELL 3300 IBM eSeries Blade servers -Compaq's

Deskpro's, Dells, Gateways, HP, IBM, Various Custom

built PC's, Dell Latitude (business use), Dell

Inspiron (home use), Dell Optiplex (business use),

Dell Dimensions (home use), HP Omnibook 5500, IBM

Thinkpad, Toshiba 100, 110 CS, 430 CDT, Satellites,

Compaq Armada, Zip Drives, ADAPTEC SCSI & RAID

controllers, PDA's - Palm Pilot III - various models,

HP Scanners & HP Printers - various models, Internal /

External Modems, KVM PC Switch Boxes, Linksys 4 port

routers, Seagate Tape Drives, DLT backup tape drives,

USB storage drives, Remote Services Adapter cards

OPERATING SYSTEM Windows 2000/2003/2008 Server,Windows Small Business

Server 2000/2003/2008

MS Windows 2000 Professional/ Server, MS-DOS, MS

Windows 3.1, MS Windows 95, Windows 98, Windows ME,

Windows XP Home Edition, Windows XP Pro, MS Windows NT

4.0,Linux.

NETWORKING Cisco 2500, Cisco 4500 Switch, Intel Switches.

MESSAGING MS-Exchange (Ver 5.5/2000/2003/2007/2010). MS

Outlook/98/2K/2K3. Outlook express.

PROTOCOLS TCP/IP, PPP0E, PPP, DHCP, DNS and WINS, TELNET SMTP.

BACKUP TOOLS: NT Backup, veritas 9.0, 10.0 exec for Windows,

Netbackup 5.0, 6.0

STORAGES: DELL CX 500, Power Edge, Data Direct, Hitachi, EVA.

QUALIFICATIONS

1. IT Management

2. Problem Resolution

3. Lifecycle Management

4. Best Practices & Benchmark

5. Technical Support

6. System Engineering

7. Management Protocols

8. Network Design/Configuration

9. Disaster Recovery

10. Windows VMWare virtualization

11. Data Center Infrastructure

12. IT Architecture Methodology and Framework

13. Windows VMWare virtualization

14. Service Level Management/Availability

15. Solution Design

Education:

. B.TECH FROM IETE

(THE INSTITUTION OF ELECTRONICS AND TELECOMMUNICATION

ENGINEERS)

Certification:

Microsoft Certified System Engineer (MCSE - Exchange 2003 &

Security)

Microsoft Certified IT Professional (MCITP - System Center

(SCCM, SCOM)

Microsoft Certified Technology Specialist (MCTS - Exchange

2007 & Vista)

Enterprise Messaging Administrator (MCITP - Exchange

2007)

Non-Technical Certification: ITIL-Foundation (Aware of ITIL Process)

Career History:

1. Sogeti LLC (Cap Gemini Group)

June 2009 - Present Date

Subject Matter Expert - Exchange, MOSS, SCOM

Client - Eli Lilly and Company (Indianapolis)

. Designed and deployed SCOM 2007 monitoring for enterprise Microsoft

Office SharePoint servers and exchange 2007 Server messaging

environment.

. Migrated Microsoft SMS Server to Microsoft System Centre

Configurations Manager (SCCM R2) with maximum uptime in enterprise

environment.

. Designed and deployed SCCM Secondary site servers and Management Point

server in different geo location around the world supporting around

43000 employes.

. Designing and configuring Exchange 2010 on Hyper V Windows 2008 R2

Environment.

. Migrating Exchange 2003 org to Exchange 2010 Org in Enterprise

Environment.

. Configure SCOM Root Management server on Cluster and gateway server in

various branch offices of Eli Lilly companies. Like Singapore, US, UK,

India.

. Planning and Decommission the Exchange 2003 Messaging env after

Migrations.

. Managed team of 12 Microsoft Consultants and assigning day to day

tasks based on SCOM and SharePoint issues.

. Planning and configuring Email archive technologies as per the clients

needs Like: Symantec Vault.

. Designed and configured SCOM 2007 database on Microsoft Active Passive

SQL 2005 cluster.

. Configured Dataware house database for SCOM on VERITAS cluster.

. Customise Management packs for Exchange 2003, 2007, Microsoft

SharePoint servers, OCS and various applications in Lilly environment.

. Configured SCOM Synthetic transactions for MOSS database servers in

multi tier database servers.

. Configured Distributed Application for MOSS multi tier WEB Farm and

database environment and exchange 2007 messaging system.

. Designed and Customised SCOM management pack for Active directory 2003

/20008 enterprise environment.

. Presenting various SCOM report to management on monthly basis.

(Reports on CPU, Memory, Bandwidth, Disk capacity in enterprise

Windows environment).

. Resolving core Storage Area network and Network area storage issues

and managing escalation matrix.

. Designed and configured enterprise fore front Antivirus solution for

MOSS 2007 in multi web front and application environment.

. Active member of change advisory board and taking part in technical

meeting to analyse new product needed in current Infrastructure.

. Ensure the proper patching of windows server using blade logic and

SCCM 2007.

. Managed a large Enterprise Windows Server 2003 and Exchange Server

2003 environment consisting of 8 Domain Controllers and 7 Exchange

2003 servers & 1x3 node Exchange cluster servicing 75000 users.

. Working Under limited supervision, directs the software/hardware

deployment of a multi-user Internet facing computer systems complex.

Directs and/or performs system and network management activities,

system planning, configuration and user training.

. Directs the generation and maintenance of operating systems, network

data communications systems or other systems-level software packages

using SCCM 2007. Provides technical assistance to computer users and

vendors.

. Supporting of Enterprise Microsoft Network. Windows 2003 server

security management, including group policy objects, Microsoft

Exchange 2003 and Active directory. MacAfee Products, Netvault, HP

switches.

. Working in a dynamic environment with a very large data center

providing application hosting services utilizing many different

technologies/methodologies including SDLC and ITIL and, supporting

numerous agencies/entities

. Implemented VMWare's ESX Server 3.02 providing virtualization of

domain controllers and Exchange 2003 servers providing high

availability and increasing server uptime while reducing the hardware

footprint and power consumption requirements.

3. Paragon Technologies

Feb 2009 - June 2009

Team Lead Server Engineer

Zenith InfoTech ltd. is known for unique Network Operations Center (NOC)

supporting around 2500 MSP's (Managed Service Providers) across US,

Australia, UK and other countries. Company supports a big number of MSPs

for their technical projects troubleshooting server critical cases and

Implementation and projects on Customer's requirement. Also, Company has

an unbeatable backup solution BDR known for P2V and V2P.

Roles & Responsibilities:

. Configured Fully Managed Hosted solution provider for Exchange

2000/2003/2007, Active Directory & Web Servers, and Symantec

Enterprise vault in Data Centre environment.

. Managing Team of 12 Server Experts (Level 3 engineers) and ensuring to

meet day to day targets

. Troubleshooting exchange core issue escalated from L1 & L2, L3

Engineers E.g. Mail Flow,

. Managing around 30000 Server located in multiple datacenter

environments for various US based companies.

. Deployed and configured Windows 2008 Enterprise server with IE 7 as an

FTP server for testing and development.

. Using Remote tools like SAAZ, Log me in, VNC, RDP, Dame Ware.

. Designing & Configuring Exchange organisation for US based clients.

. Performing Defrag Database, email archiving using Symantec vault.

. Deploying and defining Exchange roles in exchange 2007 enterprise

environment.

. Following ITIL based working process like UK based clients - Problem

Management, Incident Management, Change Management, Release

Management.

. Done Migration project of MOM 2005 to System Center Operations Manager

2007 (SCOM 2007) (30000 Servers in shared Data Centre Environment).

. Integrating SCOM 2007 with monitoring tool like Net IQ app manager and

site scope monitor by developing custom code using VB.

. Configured and implemented SCOM 2007 in enterprise datacenter

containing around 30000 Servers.

. Integrated event synchronization between Microsoft System Center

Operations Manager (Ops Mgr) and other enterprise management tools

Using Engyro Product Connector.

. Configured bi-directional alert/event synchronization using Engyro

Connector.

. Used monitoring tool like - SCOM 2007, Netiq AP Manager, Tivoli, and

Site Scope.

. Managing and configuring SQL Server 2000, 2005 cluster and Exchange

servers cluster Like SSC, SCR, LCR, CCR.

. Troubleshooting various Exchange 2007 server roles E.g. Mailbox

server, Hub transport, Edge transport, Client access, Unified

Messaging.

. Configuring Front end server in Load Balancing cluster and Content

switch.

. Configuring SMTP connecter with best practise of Microsoft.

. Planed and Designed Disaster Recovery for exchange server

2000/2003/2007.

. Disaster Recovery for OWA using DS2MB.

. Done Migration project for AD 2000 to 2003 and Exchange 5.5 to 2007

using Quest tool and Microsoft native method.

. Supporting various virtual infrastructure like- VMware ESX, Virtual

Box, Virtual server 2007.

. Troubleshoot Web servers ruuning on IIS 5.0, 6.0, 7.0 and Managing

Web Farms in Shared Data Centre.

. Troubleshooting server Unexpected reboot issues and analyzing Memory

Dumps using tools like Win Debug.

. Designing and Managing FSMO role in enterprise environment Active

directory 2000, 2003, 2008 using various replications Topology.

. Enterprise antivirus solution setup for AVG and Symantec enterprise

edition 10.0, BIT Defender.

. Maintaining SLA to meet client aspects and ensuring Monthly Targets

Specified by client.

. Created custom built Storage Area Networks (SANs), Network Attached

Storage (NAS), data management and backup systems management, network

technology, and computing systems integration.

. Developed business SharePoint Portal site using WSS 3.0 and MOSS 2007

in Multiple Web farm Environment.

. Troubleshoot, install, configure and manage various network nodes

including Cisco routers/switches, Cisco Firewalls, VPN, Web Farm,

NetVault and Mcafee products as needed.

. Designing and Configuring DNS and DHCP servers in Complex VLAN

environment Organization.

. Managing Network Card configuration and Troubleshooting Networking

issues..

. Planning and Implementing ISA 2004 and migrated ISA 2000 to 2004.

. Managing services and taking backups for Oracle databases on a Windows

platform using Netbackup 5.0 and manual database backup.

. Configured and designed Exchange 2003 cluster running on DELL 6600

Servers and DELL

CX 500 storage area network.

. Configured and deployed Symantec Exchange vault in the environment

containing around 45 Exchange Mailbox servers in Different Location in

USA.

. Resolve Server and SAN problems as identified through monitoring or

escalated by the Service Desk / other IT staff in accordance with

agreed procedures, standards and Service Levels and in a way to

minimize Business disruption.

. Manage the provision of services and support from Third Party Server,

SAN and Desktop suppliers.

. Configured multi layer Iron Port SMTP filtering for exchange

organization holding around 40000 mailboxes.

. Deployed Office Communications Server 2007/LCS in enterprise exchange

environment.

Environment: Exchange 2000/2003/2007, Active Directory, Symantec

Enterprise Vault, Web Server, SAAZ, Log me in, VNC, RDP, SCOM 2007, IIS,

NetIQ, MOM, Cisco routers/switches, Cisco Firewalls, VPN, Web Farm,

NetVault and Mcafee products, SharePoint, LAN/WAN, Oracle.

2. Zenith Infotech Inc.

May 2007 - Feb 2009

Server Expert -Team leader,

Roles & Responsibilities:

. Troubleshoot and resolve migration issue and server support issues as

they arise based on Service Level Agreements. Current customer base

was enterprise level, international, multi-domain with more than 300+

Exchange Server and over 8,000 users international.

. Disaster recovery in exchange server 2000/2003/2007

. Configuring Exchange Hosted services Eg. Hosted Filtering, Hosted

Archive, Hosted Encryption, Hosted Continuity.

. Use ethereal and other utilities for troubleshooting mail flow or

connectivity issues and for bug verifications

. Daily support MS Exchange 2003 and Active Directory administration

such as account creation restores, modify and create security groups,

distribution lists.

. Setup, administration and support of server hardware, network access,

DNS, WINS, Activity Directory administration and support of domain

accounts, user accounts, security groups, distribution lists,

mailboxes, group policy objects (GPO's), remote access, virtual

servers, and cluster services in accordance with service level

agreement.

. Managing Datacentre containing around 800-900 servers.

. Deploying and defining exchange roles in exchange 2007 environment.

. ITIL based working Process.

. Information Security Management system (ISO 27001) working process

. Managing team of around 25 engineers and ensuring their day to day

targets.

. Escalating issue to higher Management.

. Handling and configuring IIS 6.0 based web servers.

. Troubleshoot web servers using IIS 5.0 managing Web Farms

troubleshooting any server shut down issues.

. Using various monitoring tool like: App manager (NETIQ), Site scope,

packet shaper

. Managing and configuring SQL Server 2000, 2005 cluster and exchange

servers cluster.

. Planning and managing BCPs.

. Planning and designing exchange organization for UK based client.

. WWW & FTP - Setup & Maintenance of Web servers and Extranet

. File & Print server - Creation of user accounts, Access rights setup,

User group maintenance, Print server maintenance.

. DNS Server - Domain registration and maintenance.

. SSL maintenance for secured ASP Transactions and trouble shooting

. Monitoring, Administration of Firewalls, Internet usage, Security

policies, User polices

. Designed Enterprise antivirus solution setup Symantec enterprise

edition.

. Configuring External and internal DNS servers using Microsoft load

balancing Cluster.

. Analyzing high CPU and Memory issues in Windows servers using tool

Perf mon.

. Building report on daily activities, ensuring that the SLA is met on

daily basis

. Installation and configuration of LAN /WAN, VPN in Complex Network

environment.

. Utilized knowledge of all Phases of LAN/WAN including design,

implementation and troubleshooting.

. Defining the work flow within the team.

. Deploying, security, backup and recovery in Windows Server

environment.

. Implementing and maintaining a monitoring solution, needs around

database,

. Backup and restore disaster recovery, storage consolidation, data

protection, storage performance etc.

. Citrix configuration and installation and hosted various application

on citrix.

. Administrating Backup with Tape Drive and Tape Libraries using LTO

drives.

. Maintaining/Monitoring all systems with in enterprise windows

environment.

. Taking backups using various tools like: NT Backup, VERITAS 9.0, 10.0

exec for Windows, Netbackup 5.0, 6.0

. Configuring checkpoint firewall and VPN with nokia box.

. Designing and Implementing Active Directory Organization.

. Repairing and Troubleshooting Active Directory Databases

. Applying Group Policies and Troubleshoot GPO issues.

. Managing services and taking backups for Oracle databases on a Windows

platform using Netbackup 5.0 and manual database backup.

. Configured and designed Exchange 2003 cluster running on DELL 6600

Servers and DELL CX 500 storage area network.

Environment: Exchange 2000/2003/2007, Active Directory, Web Server, SAAZ,

Log me in, VNC, RDP, SCOM 2007, IIS, NetIQ, MOM, Cisco routers/switches,

Cisco Firewalls, VPN, Web Farm, NetVault and Mcafee products, LAN/WAN,

Oracle.

4. Attenda Ltd (Managed IT Services Provider)

June 2004 - May 2007

Sr. Server Administrator, Georgia

Roles & Responsibilities:

. Provided support for Microsoft Exchange 2003, Active Directory, and

Windows 2003 environment with 35,000 users, Multiple Exchange site

with 33 mail servers.

. Managed external and Internal DNS on Network load balancing (NLB)

cluster.

. Received in-depth training on administrating and troubleshooting

Microsoft Exchange 5.5, 2000 and 2003 messaging systems on site at

Microsoft's facility to provide support to Microsoft's Premier large

sized enterprise level organizations and Professional customers that

are large scaled.

. Design messaging labs for testing and certifying hand held devices and

software for use in enterprise topologies utilizing mobile messaging

applications like Blackberry and Good Messaging Server.

. Administrating 50 exchange mailbox severs and 45 Active Directory

servers in different locations in India.

. Researched and deployed new solutions such as MS Exchange 2007 to

large development environments to test functionality and feasibility

in production.

. Perform troubleshooting at all levels of complexity to resolve

problems relating to Active Directory, server hardware, operating

systems, messaging and related components in accordance to service

level agreements. Used complex diagnostic tools. Ability to

recommend changes to policies and procedures based on network

environment

. Done Migration of Exchange server 5.5/2000 to Exchange server 2003,

Disaster recovery in exchange server 2003.

. Troubleshoot TCP/IP, DHCP, WINS, and DNS problems. Support Remote

Access/VPN Client and Outlook 2003, Symantec Enterprise Anti-virus,

Wireless Networking and Security, Printers, Print servers,

Desktop/Laptop, Win 98, 2000 and XP,

. Configuring exchange routing group, Configuring outlook express 2003

on client end.

. Configure, manage and troubleshooting all network related issues meant

for proper running of all services and devices.

. Configuring Symantec mail Security for exchange and Symantec SMTP,

Administrating Right Fax connector for Exchange, Managing Microsoft

fore front for SMTP security.

. Utilized knowledge of all Phases of LAN/WAN including design,

implementation and troubleshooting.

. Utilized time-management skills in order to handle multiple high-

priority tasks simultaneously.

. Demonstrated ability to absorb, understand, and use information on

complex new computer and network-based hardware and software.

. Troubleshoot, install, configure and manage various network nodes

including Cisco routers/switches, Cisco Firewalls, VPN, Web Farm,

NetVault and Mcafee products as needed

. Configured and designed Exchange 2003 cluster running on DELL 6600

Servers and DELL CX 500 storage area network.

. Lead systems engineer and configuration and maintenance of all

internal mail servers in test lab

Environment for testing new leases of IronMail. Exchange

Server 5.5, Exchange 2000, 2003 and 2007.

. Ghosted computers from server to create network, 2000 + computers

. Provided 3rd level and 4th level support for any clients that utilized

Enterprise level MS Exchange Messaging Systems and logically

troubleshoot issues with Outlook Web Access for Exchange 5.5, 2000 and

2003; Outlook clients 98, 2000, 2002 and 2003; Outlook Express for

Windows; Exchange Instant Messenger; Outlook Mobile Manager (OMA);

SSL, Certificates, Exchange Active Sync (EAS); Schedule+ Free\busy

Connector; Exchange Conferencing Server; Mobile Information Server;

Netmeeting; RPC over HTTP; MacAfee products, Terminal Server Services

for Windows 2000 and 2003; Internet; Office 2000, 2002 and 2003

deployment issues as it relates to Outlook client profile deployments.

. Provided Advanced level troubleshooting using Exchutil.exe, LDP.exe;

ADSIedit.exe, ADPlus.exe, Outlook logging features, Netmon and

MDBViewer, MCFmapi.exe and IIS Logs for troubleshooting client\server

connectivity issues.

. Provided support for virus detection and prevention. Used Trend Micro

ScanMail for Exchange Server.

. Setup and configure applications servers on VMWare ESX platform,

managed VM's using the VMWare infrastructure management tool.

. Perform Exchange mailbox restores using NTbackup to recover the

storage groups to the mail server, use the ExMerge tool to restore

individual mailbox data.

. Provide support to developers with applications that import objects

into Active Directory.

. Analyzing and troubleshooting networks to include domain level

Microsoft Windows NT, 2000 & 2003 Server Operating System, Microsoft

Windows and Microsoft Exchange applications

. Install, maintain, configure, optimize and troubleshoot with Windows

2000 and XP 02,03 and Lotus Notes

. Provided support for Windows 2003 PKI Infrastructure running on MS

Virtual Server 2005. Assisted developers with certificate issuance

for code and applying SSL certificates for use with network

appliances, websites and code.

. Provide hardware support; build servers, make service-calls to vendors

to replace or repair hardware.

. Proficient at hardware maintenance and troubleshooting of various hp

and IBM Server, LTO tape library, fiber switch, and SAN

. Use SMS to deploy packages for software install

. Configured and designed Exchange 2003 cluster running on DELL 6600

Servers and DELL CX 500 storage area network.

6. PC Solution Pvt Ltd

October 2002 - May 2004

System Administrator, India

Roles & Responsibilities:

. Data Center move project and support opportunity, Global ventage is

relocating its corporate headquarters. Development and

Production environment consists of 600+ servers running various

platforms such as Windows 2003 R2, Linux, Hardware vendor is IBM. of

IBM xSeries 3550, xSeries 345, xSeries336, xSeries 335 and Sun

Solaris, Cisco Catalyst 3560, Cisco 3800 Series routers. EMC SAN (7

terabytes)

. Assisted with physical hardware move and setup, added memory to

servers, installed Qlogic cards for use with SAN. Racked IBM servers.

. Provided daily NT/Exchange Server Administration - Setup and

maintained NT/Exchange accounts, created and maintain distribution

lists, resource calendars, custom mailboxes, public folders, scripts

and forms in the organization. 50% of my day was spent on Exchange

Server 5.5 administration. 20% Client side support and another 15%

research and documentation. 15% attending team meetings, weekly

reports.

. Setup, managed and granted access to shared resources across the

network.

. Researched, tested and implemented third party utilities to improve

the Exchange email environment.

. Prepared and maintained documentation on server configurations and

routing mail flow.

. Used NetIQ for Exchange to migrate mailboxes from server to another

server. Used NetIQ AppAnalyzer for Exchange for reporting, email

traffic monitoring, public folder clean-up and other reporting tools.

. Configuring Multiple SMTP Domains

. Manage Windows 2000 and 2003 servers, active directory, group policy

objects (GPO's), login scripts. Deploy new software via GPO's.

Setup/configured Trusted Root Certificate Authorities in Windows 2000,

2003 and Novell 6.5 and Lotus Domino Server for secure communications

with clients; allowing LDAP over SSL authentication with Active

Directory, Novel Directory Services and OpenLDAP servers.

. Monitoring and troubleshooting of the VOIP based (Motorola based

devices) used for ISD calling.

. Server builds and installs using physical as well as virtual

ESX/VMWare servers, infrastructure reorganization, supporting email

and users, documentation, business continuity planning and execution,

patch and update maintenance, and Information Security systems using

Active Directory Group PoliciesAdministrating Microsoft Exchange 2003

. Reporting Corporate/Esteemed clients through mail and phone about

there projects.

. Using SMS and Active Directory to troubleshoot various Windows 2003

network connectivity issues with different vendors.

. Managing and configuring DNS, DHCP, WINS servers.[pic]



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