Human Resources Management

VALERYE SPRATLING, SPHR, GPHR

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SENIOR-LEVEL: HUMAN RESOURCES MANAGEMENT

Results-driven Human Resources professional with over 12 years of comprehensive strategic and hands-on

experience with large company and start-up familiarity in diverse business segments. Well-established ability to build

and manage full range of HR functions with special focus on organizational development, process improvement,

change management, employee relations, talent planning, and leading complex HR initiatives. Proven experience

partnering with senior management to conduct HR strategic planning in support of corporate goals and initiating cost

containment strategies resulting in significant savings. Strong commitment to continuous learning as well as ability to

excel in dynamic and multi-cultural environments.

Employee Relations • HR Policies & Procedures • Recruiting and Staffing • Compensation Systems

Benefits Design • Performance Management • Training & Development • HR Systems Implementation

Recognition Programs • Expatriate Programs • Conflict Management • Complex Project Leadership

PROFESSIONAL EXPERIENCE

HEADSTRONG SERVICES, LLC, Fairfax, Virginia • 2006-Present

$200M global consultancy to financial service industries and the public sector. Report to VP of HR. Supervise 5

professional staff.

Director, Human Resources

Partner in the transformation of administrative role to strategic business partner, including partnering with senior

management to drive key business and implement performance initiatives. Conduct extensive analysis of existing HR

organization and develop business plan to update policies, procedures, services, programs and operations.

Developed standardized organizational model to clarify authority and responsibilities. Lead transformation of company

perception of bureaucratic HR function to value added services. Partner with HR team leaders in India, United

Kingdom, Japan, and the Philippines to develop, communicate and successfully execute HR programs and initiatives

in employee engagement, talent planning and professional development, HR reporting and HR performance metrics.

• Led the U.S. implementation of a global Oracle ERP system, coordinating with global counterparts.

• Streamlined HR processes and directed the documentation of standard operations procedures.

• Automated benefits Developed a web-based benefits solution justification report covering impact on HR processes

and employees, ROI analysis, IT requirements, and negotiated a zero cost of purchase, resulting in 1 st year

savings of $500k+.

• Redesigned benefits plans resulting in more available services to employees at no additional cost to the

organization.

• Directed the revision of employee policy manual including the revision and formulation of policies and procedures

to ensure compliance and reduce company liability.

• Branded, streamlined, and automated the on-boarding, off-boarding, and expatriate processes resulting in

expedition of offers by 75% and $200k+ in annual savings.

• Define department budget, manage expenditures, and report on budget variances.

LINGUAL INFORMATION SYSTEM TECHNOLOGIES, INC., Columbia, Maryland • 2001-2006

Provider of IT, product development, software engineering, linguistic and training services in support of national

security, intelligence, and homeland defense. 200 employees. Reported to President/Owner. Managed 5 team

members.

Director, Human Resources

Developed full range of HR functions from the ground up, including on- and off-boarding, benefits administration,

general policies and procedures, performance management, rewards and recognition, training, compensation plans,

Resume

diversity programs and legal compliance. Integrated company’s strategic goals into all human resource systems,

facilitating effective communication between executive and work groups, and merging cultures and business practices

with new ventures.

• Designed and implemented compensation and performance management systems that linked organizational and

individual goals, supported fair employee practices and relations, and ensured equal employment opportunities.

• Managed the implementation of a DCAA-compliant financial/contracts/timesheet management system.

ABARIS REALTY, Rockville, Maryland • 2001

Property management firm specializing in association management across Maryland, Virginia and Washington DC.

Property Manager

Managed residential properties and liaised between home owners’ and condominium owners’ associations and

residents. Administered budgets and carried out association decisions, including writing RFPs and selecting vendors

for small to multi million dollar projects. Communicated regularly with board members, handled all communications to

residents and supervised 3 property workers. Maintained association and vendor files to ensure legal compliance.

• Audited and reorganized over 600 client and vendor hard files and audited client files to ensure legal compliance;

developed templates to be used across all associations for minutes, memos, budgets, RFPs, and employment

applications.

• Developed first employee-client training program, on-boarding, and off-boarding.

U.S. AUTO FINANCE, Columbia, Maryland • 1999-2000

Provider of financing to dealers of previously-owned autos. Business closed in 2001.

HR Generalist

Established HR policies and procedures for benefits programs/inquiries and numerous employee relations issues.

Ensured smooth-running operations with special focus on processing new financings, payments and client service

issues.

• Decreased data entry time by 20% (for an average of $600,000 in daily disbursements) by establishing new

processes between sales and operations.

• Cross-trained 3 staff members to ensure completion of daily work requirements.

UNITED STATES ARMY, Fort Drum, New York • 1994-1999

Human Resources/Tactical Supervisor/Linguist

Supported company commander, NCO and 130+ soldiers in human resources, administrative, training and customer

service capacities. Led 5-member linguist team in translating, transcribing and interpreting live Spanish language

transmissions. Assigned as team leader within 1 year of assignment and given responsibility for $1.5M tactical system,

including speaking to visiting dignitaries on tactical system.

• Selected to work on 4-month translation project with the Defense Intelligence Agency and Federal Bureau of

Investigations that led to multiple narcotics convictions.

• Honored with Army Commendation Medal, Army Achievement Medal (3), Joint Service Medal, Linguist of the

Quarter and Linguist of the Year.

EDUCATION

Senior Professional in Human Resources (SPHR)

Global Professional in Human Resources (GPHR)

Bachelor of Arts in Political Science

University of Maryland Baltimore County, Baltimore, Maryland

Master of Arts in Organizational Management

University of Phoenix, Columbia, Maryland

Doctorate of Business Administration in International Business

Argosy University, Arlington, Virginia (in process)

PROFESSIONAL AFFILIATIONS

Society for Human Resource Management (SHRM)

NOVA SHRM International SIG

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Dulles SHRM Chapter

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