Manager Management
Resume:
Tracy M Price
**** ******* ***** 770-***-****
Douglasville GA 30134 *.*******@*******.***
Professional Summary
Over ten years experience in the health and welfare consulting environment.
Recognized for strong organizational skills with a demonstrated track
record of success. Consistently commended for being adaptable, a quick
learner, problem-solver, and highly motivated team player. Areas of
expertise and experience include:
o Handling Confidential Information
o Employee Benefits
o Client Relationship Management
o Vendor Management
o Data Analytics
o Market Research
o Project Management
o HIPAA & ERISA Compliance
o Research & Problem Resolution
o Process Improvement
o Microsoft Office (Word, Excel, PowerPoint, Access)
o Excellent Written & Oral Communication
Professional Experience
Lockton Companies, Atlanta, GA 08/08 - 06/09
Account Manager
Educated and advised clients of various sizes on their health and welfare
benefit program.
1. Assisted clients with establishing and maintaining their health and
welfare benefit program
2. Prepared market RFPs and compiled data from submissions
3. Renewal strategy and client presentation
4. Rate and benefit negotiation with over $1 million in savings
5. Review and update summary plan documents
6. Compiled Schedule A's and filed Form 5500 for clients
7. Resolved escalated client and member issues with vendors - 100% success
rate.
8. Establishment of communications materials
T-Time Transportation, Douglasville, GA 12/06 - 05/08
Operations Manager
Assisted owner is establishing a family-owned flatbed transportation
business.
9. Initial setup of office suite; purchased furniture and supplies
10. Filed paperwork to established corporation and employee identification
numbers
11. Established company employee benefit structure and hiring practices
12. Maintained daily operations
13. Composed and submitted bids for new clients
14. Marketing and advertising of services
Accounts receivables and payables
SHPS, Atlanta, GA 02/01 - 12/06
Consultant
Strategic advisor to national, Fortune 500 clients establishing health &
welfare benefit programs, measure the ongoing competitiveness and success
of their programs, and make necessary market adjustments to their
programs.
16. RFP development and management of the procurement process
17. Client presentation of health plan renewals
18. Overall project and network management
19. Vendor analysis and selection
20. Health plan rate and benefit negotiation with over $3 million in
negotiated savings for plan year 2005
21. Development of health care strategy and design
22. Analyze enrollment data to determine health plan migration and
metropolitan statistical area
Resolve escalated employee/health plan issues
Non Discrimination testing of cafeteria plans, health care reimbursement
plans and dependent care reimbursement plans
Negotiate ways to reduce health benefit costs
Meeting preparation and travel arrangements
Synhrgy HR Technologies (William M Mercer), Dallas, TX 04/00 - 01/01
Business Analyst
Researched and developed strategic partnerships with vendors that serve
clients with 5-100 lives for total benefit implementation.
1. Managing consultant of several small market companies
2. Selected various vendors based on rates, benefits and stability.
3. RFP management for several large, national clients
4. Managed HMO renewal projects using Project Online, a web-based, project
management tool
5. Vendor management
Enrollment, disruption and plan comparative analyses
Towers Perrin, Atlanta, GA 08/98 - 04/00
Associate
CODA (William M Mercer), Atlanta, GA 02/97 - 08/98
Account Coordinator/Executive Assistant
Media Marketing Services, Atlanta, GA 05/94 - 02/97
Executive Assistant
Credentials / Education Activities / Associations
Georgia State Life, Accident and Sickness Member, American Marketing Association,
Agent - License # 620077 Atlanta Chapter
Chattahoochee Technical College - Volunteer, Child Advocate, Court Appointed
Associates Degree, Business Administrative Special Advocates
US Army - 1990 Honorable Discharge
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