Customer Service Software

Tim Philhower

**** ***** ***** *****

Indianapolis, IN 46237

************@*****.***

Cell: 317-***-****

Home: 317-***-****

Objectives

To work in an environment that values solid hardware and software skills,

good customer service and communication abilities, and professionalism

Education:

International Business College, Indianapolis, IN

Associate of Science Degree in Computer Programming Degree

Qualifications:

Computer Programming Languages: Visual Basic, C++, HTML, PHP, Java,

JavaScript

Software Skills: Microsoft Operating Systems, Microsoft Integration,

Microsoft Project, Microsoft Server 2003, Unix, Red Hat Linux, Database

Management, Expression Web II, System Security, Microsoft Office Suite

(Access, Excel, Word, PowerPoint, Outlook Express)

Hardware Skills: Networking, Troubleshooting and Rebuilding Various

Computers, Installing Hardware

Other Courses: IT Customer Support, Business Communications, Public

Speaking, Keyboarding, Professional Development, Written Communications,

and Network Administration

Other Qualifications: Punctual, Reliable, Honest, Works Well With Others,

Creative, Trustworthy

Experience

7/24/07 to Present Kerasotes Indianapolis, IN

. Solving customer problems

. Serving customers

. Preparing food, cleaning rooms, and stocking supplies

2007 to Present Contract Freelance Computer Technician IT at School

. Building computers

. Repairing and troubleshooting

. Hardware and software diagnostics

. Installing peripheral devices

. Mirroring and Networking 30 Macs

. Mirroring and Networking 45 Dell PCs

Contact this candidate