Customer Service Sales

COLLEEN HARTZHEIM

**** ******* ******, **** ***** Gardens, FL 33403

Cell 561-***-**** ? Email: ************@*********.***

Web Designer

Creative, Dependable, Professional

CAREER OBJECTIVE

To apply my current work experience to a challenging position within a

professional company that strives to be the best in its field. Constantly

improve and enhance my current technical skills and conceptual and creative

thinking skills. Work with an innovative team creating and improving

overall business and reporting performance. Applying my technical,

creative, written communication skills and management team leadership

skills.

EDUCATION

University of Phoenix Tucson, AZ

B.S., Information Technology, Specialization Database Management GPA 3.9

Graduated with honors, December 2001

PROFESSIONAL EXPERIENCE

MStyle Photography, Jupiter, FL

Jan 2008 - Current

Marketing Coordinator

. Website Management

. Created Client Database

. Marketing and Sales

. On-line Orders

. Customer Service

. Adobe Photoshop

NEWSMAX.COM, INC., West Palm Beach, FL

Sept 2007 - Jan 2008

E-mail Coordinator

. Daily management of 3rd Party Sponsorship Advertising through Alterian

Software Application program.

. Designed Ad copy in Dreamweaver 7, Adobe Photoshop 8, Microsoft

Access, and Microsoft Business Applications. Tracking sales cycle,

generation of sales, e-mail clicks and participated in organizational

goals.

. Point of contact for Sales Department, coordinated Ad Copy and

scheduling for advertising.

. Managed the coordination of the E-mail group when coordinator was out

of office.

BABY UNIVERSE, Jupiter, FL

Aug 2006 - Sept 2007

Web Merchandiser

. Daily management of Dreamtime Baby E-Commerce website using HTML,

Javascript, Dreamweaver 7, MySQL, Microsoft Access and Adobe Photoshop

8. Upload product, edit/write product description, new product

categories and pricing, shipping, discontinued product, creating and

editing descriptions for advertising banners. Created relationships

for vendor tables from an original flat file database.

. Point of contact for corporate data mapping and product orders for

Baby Universe and Dreamtime Baby E-Commerce websites. Daily

coordination for numerous offices within the United States for issues,

cancellation and discontinued product orders.

References for Colleen Hartzheim

Name Company Phone

Richard W. Spisak President 561-***-****

Jr. Imagineering

Productions, Inc.

Vince Tran Baby Universe 561-***-****) or

vincent@backhandsandwich

.com

Marian Jackson LexisNexis 561-***-****) or

*********@********.***

Kevin Mayhew Professional 609-***-****) or

Technology *******@*****.***

Solutions

Mary Murray MStyle Photography 561-***-****) or

************@***.***

COLLEEN HARTZHEIM

1013 Bedford Avenue, Palm Beach Gardens, FL 33403

Cell 561-***-**** % Email: ************@*********.*** Portfolio:

www.fitforlifetees.com/joomlaCell 561-***-**** ? Email:

************@*********.*** Portfolio: www.fitforlifetees.com/joomla

Web Designer/Programmer

Creative, Technical, Dependable, Professional

CAREER OBJECTIVE

To apply my current work experience to a challenging position within a

professional company that strives to be the best in its field. Constantly

improve and enhance my current technical skills and conceptual and creative

thinking skills. Work with an innovative team creating and improving

overall business and reporting performance. Applying my technical,

creative, written communication skills and management team leadership

skills.

EDUCATION

University of Phoenix Tucson, AZ

B.S., Information Technology, Specialization Database Management GPA 3.9

Graduated with honors, December 2001

PROFESSIONAL EXPERIENCE

MStyle Photography, Jupiter, FL

Jan 2008 - Current

Web Designer/Coordinator

. Website Management, CSS, JavaScript, Adobe Photoshop CS4, Adobe Flash

CS4, Adobe Dreamweaver CS4 and SEO Optimization

. Created Client Databases

. Tracking Sale Reports

. Marketing and Sales for Digital Photography, Animoto and Lightroom,

Social Networking

. On-line Orders/Customer Service

YMAX Communications, West Palm Beach, FL

Feb 2009 - April 2009

Web Designer/Programmer

. Created web designs and web pages for YMAX International Registration.

. Wrote script to connect to the Oracle database displaying cities that

YMAX has equipment in, this

database information was used in developing web form information.

. Adobe Dreamweaver CS4, Adobe Photoshop CS4, Adobe Flash CS4, Adobe

Fireworks CS4, CSS, FTP, SQL, APM Web Server

. Used basic APM script for web server programming

NEWSMAX.COM, INC., West Palm Beach, FL

Sept 2007 - Jan 2008

E-mail Coordinator

. Daily management of 3rd Party Sponsorship Advertising through Alterian

Software Application program.

. Designed Ad copy in Dreamweaver 7, Adobe Photoshop 8, Microsoft

Access, and Microsoft Business Applications. Tracking sales cycle,

generation of sales, e-mail clicks reports and participated in

organizational goals.

. Point of contact for Sales Department, coordinated Ad Copy and

scheduling for advertising.

. Managed the coordination of the E-mail group when coordinator was out

of office.

BABY UNIVERSE, Jupiter, FL

Aug 2006 - Sept 2007

Web Merchandiser

. Daily management of Dreamtime Baby E-Commerce website using HTML,

Javascript, Dreamweaver 7, MySQL, Microsoft Access and Adobe Photoshop

8. Upload product, edit/write product description, new product

categories and pricing, shipping, discontinued product, creating and

editing descriptions for advertising banners. Created relationships

for vendor tables from an original flat file database.

. Point of contact for corporate data mapping and product orders for

Baby Universe and Dreamtime Baby E-Commerce websites. Daily

coordination for numerous offices within the United States for issues,

cancellation and discontinued product orders.

COLLEEN HARTZHEIM

1013 Bedford Avenue, Palm Beach Gardens, FL 33403

Cell 561-***-**** ? Email: ************@*********.***

[pic]

LEXISNEXIS, Boca Raton, FL May

2004 - Feb 2006

Data Acquisition Analyst

. Developed data sets from HTML for conclusive government related

websites.

. Critical accuracy and quality assurance when formatting government

related data for spreadsheet usage.

. Extract non-related data; edit data and used programming scripts for

deadline program schedules.

Strong attention to detail with quality results in using data

filtering for Quality Assurance report processes.

PROFESSIONAL TECHNOLOGY SOLUTIONS, Jupiter, FL Sept 2001

- Sept 2003

Web Designer/Database Designer

. Organized and maintained computer filing, advertising, mail mergers

and daily reminder schedules for program deadlines.

. Created web site for software development program.

. Developed report generation programs to extract and format client's

Microsoft Access data for Microsoft Excel spreadsheet usage.

. Generated and prepared database information tailored to satisfy a wide

range of specific client's needs.

TRAINING AND CERTIFICATIONS

PC Professor - (Certified Internet Webmaster) 10/12/09 Top of Class

PC Professor - (Certificate Dreamweaver CS4) 8/2009

PC Professor - (Certificate Flash CS4) 4/2010

PC Professor - (Certificate Adobe Photoshop CS4) 9/2009

Microsoft Access Advanced (Element K Certification)

Microsoft Excel - Advanced (Element K Certification)

Microsoft Word 2000- Advanced (Element K Certification)

Microsoft PowerPoint - Advanced (Element K Certification)

Microsoft Project - Basic/Intermediate (Element K Certification)

SQL 070-229 License (CompTec Certification)

PHP 5.0 Certification - Brainbench (Proficiency Level) 6/2008

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