GORDON D MURRAY
Milford, CT **460
(H) 203-***-**** (M) 203-***-****
*********@*****.***
SUMMARY
Senior Information Technology Analyst with 14 years of progressive global
experience in the financial, pharmaceutical, and manufacturing industries.
Demonstrated excellent project management and IT skills with the ability to
lead teams in the implementation of technical solutions.
VMware Administration Project Management Excellent Troubleshooting
Skills
Wintel Server/Workstation Engineering Documentation Active Directory
Administration
Network Administration Strong Analytical Skills Leadership Skills and
Abilities
TECHNICAL SKILLS
Virtual Hosting Software: VMware Administration
Imaging Software: Ghost Version 11 & 12
Operating Systems: Windows 2003, XP (Server/Workstation), Windows 9x, DOS,
Novel, UNIX
Protocols: TCP/IP, SNMP, IPX/SPX, NWLINK, NetBIOS, NetBEUI
Mail: Microsoft Outlook, SMTP, POP3, IMAP
Internet: SharePoint 2003 & 2007, IIS, MS FrontPage, FTP, HTTP, HTTPS,
SOCKS 4-5, Telnet, DNS, WWW, TCP/IP Suite
Applications: Openbloomberg, Reuters, Lego, A4, Business Objects, Oasis,
Opera, Microsoft Office 2003, 2007
Data Base Systems: Microsoft SQL 2000, 2005, Microsoft Access 95, 97,
2000, Sybase
Systems Monitoring: Microsoft Operations Manager, HP Openview 6.1
Network Node Manager
Remote Access: VPN, IPASS
PROFESSIONAL EXPERIENCE
Boehringer Ingelheim, Ridgefield CT
2009-2010
A global pharmaceutical company which concentrates on the development of
human pharmaceuticals, biopharmaceuticals, chemicals, and animal health
products.
Consultant - Senior IT Principal Business Analyst
Member of the Client Services Engineering Group.
. Immediately upon starting new job, cleaned up and solved approximately
30-40 outstanding pilot client application issues in the E-room
database. This resulted in minimizing image issues and project delays.
. Responsible for work flow engineering process documentation, including
updating all new Engineering work processes for Support team to build
new 2730 images. The result is a clearer stream lined build approach.
. Took over the VM Lab Administration for Client App Testing for BRC,
Corp, and AOB locations. Facilitated with client scheduling, VM Lab
builds, for both current and clean Image.
. Developed new automated methods to deliver printer drivers, and
scanner drivers to new Sales Force Pilot team, resulting in lower cost
due to minimizing help desk tickets.
. Third level troubleshooting support, AD administration for internal
and external clients.
. Ghost Imaging of laptops/desktops, minimizing build and down time
resulting in roll out to clients quicker.
GORDON D MURRAY
(H) 203-***-****
*********@*****.*** Page 2
UBS, Stamford CT 1997-
2008
A 135 year old global financial services company, with $450 billion in
client assets.
Senior Information Technology Analyst
Provided technology solutions for the Investment Banking Information
Technology group. Coordinated and managed the deployment of over 2000
applications globally to Europe, Asia and the Americas within the company
Infrastructure.
. Project Manager of global server security project. Improved
infrastructure security auditing results.
. Key member of SMS Global Software Distribution team which managed global
application installations and upgrades within SMS (Systems Management
Server) infrastructure. Achieved 98% target success rate for application
installs to desktops globally.
. GDIP (Global Distributed Infrastructure Process) team. Completed Bank
migration from New York to Stamford, including rollout of approximately
900 workstations and printers, data migration, user drive mappings, for
back office and trading floor. Banking operation migrated on time and
within budget.
. Developed engineering documentation. Bank policy standards met audit
requirements.
. Facilitated audit reporting within SMS for various business groups.
Generated cost savings and reduced expenses on unneeded software
licenses.
. Developed and led Global team for global monitoring of servers using
HPopenview and Microsoft Operations Manager. Minimized client downtime
resulting in access to data. Achieved major cost savings.
. Member of Wintel Server Team. Built and supported servers, hardware,
Active Directory Administration, and software, in full support of over
700 servers, 24/7.Crisis Center Team Member responsible for user support
within bank, including fast paced, time critical troubleshooting of
server and workstation for active trading floor. Reduced costs by
minimizing downtime.
ORANGE RESEARCH INC, Milford, CT 1986-
1997
Manufacturer of industrial instrumentation, supplying differential
pressure, liquid and gas flow, and liquid level gauges, switches and
transmitters.
Senior Computer Aided Mechanical Design Draftsman
Provided Engineering Department with blueprint creation for production
team. In addition, facilitated
Novell administration when needed. Skilled in Mechanical Computer aided
Design AutoCAD
. Collaborated with engineering team in implementation of new gauge
designs.
. Assisted with Novell 3.1 network support.
. Created blueprints for production.
EDUCATION & PROFESSIONAL DEVELOPMENT
History, Southern Connecticut State University, New Haven, CT 1989
Certification in Web development and design, University of Connecticut,
Stamford, 2001
Novell 3.1 CNA in Novell Administration., Gateway Community College, 1997.
Business Object Web Intelligence
Microsoft SMS2003 & 2005 Server
Implementing Microsoft Operations Manager 2000 & 2005
Designing a Microsoft Windows 2000 Directory Services Infrastructure
Microsoft Visual Basic Scripting and Windows Script Host Essentials
Microsoft SQL Server 2000 with Transaction - SQL
Windows 2000 Active Directory & Workstation Microsoft Training, 2000.
UNIX System Administration 1 Solaris, Sun Microsystems, 2000
Project Management: Skills for Success, Scheduling and Budgeting
GORDON D MURRAY
(H) 203-***-****
*********@*****.*** Page 3
CERTIFICATIONS
Microsoft Certified Systems Engineer (MCSE)
Novell Netware Administration (CNA),
HP Openview Administration Fundamentals.
COMMUNITY ACTIVITIES
Power Lunch 2007, 2008, Reading tutor mentor volunteer, Stamford Public
Schools