Manager Engineer

Timothy R. Martin

***** ***** **. *********@*****.*** (P)

810-***-****

Swartz Creek, MI 48473 (S) 810-***-****

SUMMARY OF QUALIFICATIONS

ISO-9001 Lead Auditor certified Quality Manager with more than 10 years

experience creating operational excellence through the design,

implementation and management of corporate wide business and quality

systems with a very successful track record:

. Leading positive and profitable major change initiatives involving

culture, operational infrastructure, manufacturing and product

development, supplier processes and supporting technologies

. Designing, implementing and managing a world-class business system that

established a benchmark in the automotive industry

. Providing on-site leadership to support manufacturing operations in the

U.S., Mexico, Ireland, England and France

. Leading in new product development, product launch, product life-cycle

management roles

. Resolving process and product issues with engineering, manufacturing and

suppliers

. Providing quality systems and tools training to more than 3000 employees

and executives

. Keeping multiple major projects running smoothly with exceptional results

. Generating, maintaining and successfully executing annual audit plans

. Developing and executing containment and remediation plans for all non-

conformities

. Designing and implementing creative solutions that ensure compliance

while minimizing overhead to maintain effective business operations

. Maintaining positive and value-added relationships with registrars and

regulatory agencies

PROFESSIONAL EXPERIENCE

Quality Manager at Chrysler Corp. - RWD Technologies Inc. July 1996 to Feb.

2009

. Designed and implemented an ISO-9001 registered business system that

never had a single non-conformity for the duration of their U.L

registration

. Served as Quality Champion for three separate ISO-9001 registrations

within Chrysler's Advance Manufacturing Engineering Division

. Developed new and innovative manufacturing and business metrics that

clearly showed performance trends and issues that were not previously

visible using existing traditional performance indicators

. Reduced unnecessary and non-value added quality systems documentation by

as much as 80%

. Performed process and value-stream mapping and redesigned major processes

. Created and managed corporate scorecards, product roadmaps and annual

planning documents

. Managed the lean manufacturing training roll-out schedules for all of

Chrysler's U.S. based component and assembly plants in the Powertrain,

Jeep/Truck and Car/Minivan Divisions.

. Managed all certification and surveillance audit activities with the

registrar

. Certified ISO-9001 Lead Auditor and ISO-14001 auditor

Zenith Data Systems, July 1986 - July 1996 (Multiple positions of

increasing responsibility)

Product Support Manager, Engineering Manager, Senior Engineer

. Direct report to the Vice-President with global responsibility for

multiple product lines from production through end-of-life

. Complete responsibility to lead my staff in conducting all of the quality

systems training courses for our U.S. based engineering and manufacturing

operations

. As the Product Support Manager and a product development core team

member, I was able to catch and resolve hundreds of hardware, firmware

and process issues that would have caused problems for production or the

customer, saving ZDS millions of dollars in reduced re-design, rework and

warranty costs

. I was a member of a six-person team that re-designed the entire ZDS

product development system resulting in better designs and testability,

improved product launches, reduced capitol investment costs and increased

profitability

. Significant international travel experience providing on-site leadership

to resolve engineering, manufacturing and major corporate account issues

. Orchestrated major issue resolution initiatives by brining together

internal and external resources to execute corrective action, process

improvement, product and material rework plans

. Accomplished in all aspects of engineering design review involving

electrical, mechanical, plastics, production testing, and

manufacturability, reliability, serviceability, and compatibility issues

. Designed, tested and implemented hardware, software and firmware

solutions for any issues impacting manufacturing, diagnostic testing,

warranty cost issues or customer satisfaction

USAF Department of Cryptographic Training July 1979- July 1986

Space Systems - Lead Instructional Systems Designer and Instructor, 1982-

1986

. Researched, designed, developed and delivered courses on highly

classified space shuttle and satellite communication systems for a world-

wide audience of government and corporate users

. Achieved "Subject Matter Expert" classification on the space

communications curriculum

. Qualified to teach more courses than any other instructor in the USAF

Department of Cryptographic Training

. Clients included NASA, GE, Ford Aerospace, TRW, Hughes, RCA, and the

entire US Government, Department of Defense and Intelligence Agencies

Cryptographic Systems Technician, 1979-1982

. Provided complete operational systems support and system restoration

functions for land and space-based communications equipment and systems

. Clients included the Department of Atomic Energy, USAF Medical

Intelligence Directorate, Head Quarters for the USAF Logistics and

Personnel Centers as well as critical communications systems supporting

the Strategic Air Command, NORAD and other classified operational

entities

Computer Skills

. Highly proficient with all MS Office apps, MS Project, Lotus Notes and MS

Access

. Extensive experience with corporate ERP and business intelligence (SAP,

Oracle MS SQL, Sybase, DB2, etc.) IT systems in engineering, finance,

production planning, resource planning, virtual product design,

manufacturing process simulation systems and real-time factory automation

monitoring and reporting

. Other Software - Adobe Acrobat, Dreamweaver, Illustrator, and PhotoShop,

AutoCAD, Visio, CATIA, CASE schematic capture, Minitab and TV

broadcasting, scheduling and editing suite

Published Material

. Authored/co-authored 5 books that comprise the Computer Theory and

Troubleshooting and Electro-Optics courses, published by Heathkit/Zenith.

. Topics of my published material include computer theory and

troubleshooting, semiconductors, fiber optics, lasers, space shuttle and

satellite communications and data encryption/decryption techniques.

Education and Training

Bachelors/Masters equivalent in Business and Computer Engineering through

the United States Air Force and corporate management development programs.

This does not include thousands of hours of my USAF technical and systems

training courses. (Specific course certificates/training records are

available for the following subject areas)

Quality Management College ISO-9000 and TS-16949 ISO-14000 Environmental

Lean Manufacturing Statistical Process ISO-9000 Lead Auditor

Control

Product Assurance Planning Project Management Forecasting and

Budgeting

Technical Writing Advanced Problem Solving Employee Counseling

Digital Electronics Component Reliability Time Management

Analog Electronics Finance for non-financial Consultative Marketing

Mgr

Supervisor/Manager Courses Writing Winning Proposals Instructional Systems

Design

Computer Networking Performance Based Analysis Tests and Measurement

Cryptographic Systems E-Learning Authoring Computer Operating

Systems Systems

Hybrid Vehicle Technology Corrective/Preventive Computer Networking

Actions

French and Spanish MS-Access Programming Lotus Notes Programming

PLUS MUCH MORE!

Security Clearance Previous Department Of Defense, Top Secret/SCI

Personal Activities and Hobbies

Over the years, I have received numerous certificates of appreciation and

recognition for my volunteer work coaching youth soccer and lacrosse teams,

and for my many years serving the Boy Scouts of America as a cub-master,

scoutmaster, committee chair, Pine Wood Derby organizer and for supporting

Order of the Arrow functions and activities.

I am an avid outdoorsman who enjoys, camping, fishing, canoeing, hiking and

nature photography.

Outside of work I like to keep up on the latest developments in quantum

physics, astronomy, philosophy, nanotechnology, computers, and consumer

electronics products.

References Mike Provencher Penny Riordan Glenn Wisniewski

Senior Staff Director of Director of Education

Engineer Quality Lincoln Technical

Hewlett Packard Scan-Optics Corp. Institute

Corp. 617-***-****. Ext.

281-***-**** 203-***-**** 43850

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