CAREER SUMMARY
Highly skilled professional with experience working with Systems
Development Lifecycle methodology, which includes:
. Functional and system requirements gathering
. Documenting requirements, including business rules,
functional and technical requirements
. Design and software development
. Data validation and verification
EDUCATION
2 M.S. Information Systems
University of Phoenix, Phoenix, AZ
1 B.S. Electrical Engineering Technology/Information Systems
University of Central Florida, Orlando, FL
1991. A.A. General Studies
Brevard Community College, Cocoa, FL
1986. A.S. Computer Programming
Brevard Community College, Cocoa, FL
TECHNICAL SUMMARY
Languages/Tools - Microsoft Office Suite (Word, Excel, Access, PowerPoint,
Project, Visio), Power Designer, Toad, BrioQuery Designer, Macromedia
ColdFusion 4x-MX, SQL, PL/SQL, HTML, JavaScript, C/C++, Visual Basic,
Visual SourceSafe, FileNet Panagon Document Management Services and
Watermark Imaging Services, PVCS Tracker, Gemini, xPlanner, WebEx, Visual
Intercept Web, DbVisualizer
Operating Systems - Windows XP Professional
Databases - Microsoft SQL Server 6.5/2000, Oracle 8i/9i, DB2
PROFESSIONAL EXPERIENCE
Vision Technology Services / T. Rowe Price February 2007 to
December 2008
Timonium, MD / Owings Mills, MD
Senior Business Analyst
Major role played in the development of the enhancements to the T. Rowe
Price Plan Account Line System (PAL) which is a system that allows
participants to access account information, fund information and conduct
transactions over an automated phone system.
Responsibilities include:
. Functioned as the primary analyst on various components of the Plan
Account Line System.
. Worked closely with business partner(s) to understand and document
business processes.
. Elicited requirements using customer interviews, read mainframe COBOL
source code, analyzed and reversed engineered existing system for clarity
and completeness.
. Validated and documented requirements and business rules, created process
flows and contributed to the full project life-cycle including the
maintenance of action item issue logs.
. Lead walkthroughs of business requirements to business owners and IT
developers. Served as the point of contact for the subject matter experts
and developers.
. Developed testing scripts and participated in testing activities to
support the validation of system functionality which involved black box
and white box testing, documented test results, tracked defects and
worked with developers to resolve issues.
. Supported User Acceptance Testing (UAT) for the purpose of clarifying the
intended functional behavior.
. Assisted with project management activities such as monitoring project
plan milestones and deliverables and reporting metrics.
Sapphire Technologies, Inc. / Discovery Communications June 2006 to
December 2006
Woburn, MA / Bethesda, MD
Business Analyst
Analyzed, documented and tested various components of the Cosmeo
application at Discovery Communications, Inc. in Bethesda, MD. Cosmeo is an
interactive online homework help tool designed to provide resource
information in various subject areas and grade levels.
Accomplishments include:
. Managed multiple projects assignments in a fast paced
environment which involved eliciting and documenting
business requirements for one or more concurrent application
delivery projects using the appropriate method (JAD
sessions, Customer Interviews, Use Cases, User Stories,
screen mockups, etc.).
. Conducted online collaboration project status meetings with
management and clients at other locations using web
conferencing.
. Successfully integrated Thomson Gale's reference material
into the Cosmeo product providing full-text magazines,
newspapers and more to Cosmeo users.
. Successfully implemented a marketing web site for the
Marketing Department which provided a method for the
department to advertise the Cosmeo subscription based
product to prospective users.
Science Applications International Corporation
October 2000 to June 2006
Vienna, VA
Business Systems Programmer Analyst
Design and develop web applications for NASA clients using Coldfusion MX,
SQL Server 2000 and Oracle 9i.
Accomplishments include:
. Performed full life cycle requirements analysis and definition for
various web-based applications for NASA Headquarters. Responsibilities
include interfacing with clients to define business processes and
requirements, documenting user and system requirements, developing
detailed system specifications and designs, preparing test plans and test
scripts, testing and analyzing for system defects.
. Performed testing of applications for compliance with Section 508.
. Prepared user guides and online help documentation.
. Converted a Microsoft Access Budget Execution application to ColdFusion.
. Designed, developed, tested and implemented a web-based Funds Control and
Distribution Tracking System used by NASA agency-wide users.
. Responsible as a lead to interact with the customer and communicate
requirements to other developers for a web based tracking system which
was developed for Facilities at NASA Headquarters. This application
tracked trouble calls, facility requests and conference room
reservations.
. Worked on the Integrated Financial Management Project (IFMP) conversion
team which successfully interacted with other NASA teams located in
different regions using video conferencing that contributed to a
successful system implementation.
. Technical support was provided to NASA Headquarters for the successful
integration and implementation of NASA's legacy COBOL financial systems
data to SAP financial management system agency wide.
Science Applications International Corporation October 1992 to
September 2000
Kennedy Space Center, FL
Business Systems Programmer Analyst
Developed and maintained various applications for clients at United Space
Boosters Incorporation (USBI), which supported the launching of manned
flight vehicles into space using COBOL, Visual Basic 5.0, SQL Server,
Microsoft Office, FileNet Panagon Document Management Services, Watermark
Imaging Services, FrontPage, HTML and MAPPER Run Design.
Accomplishments include:
. Developed and maintained a Non-Conformance client-server application,
which consisted of an approval cycle for the management of documents
related to the assembly and refurbishment of the Shuttle Rocket Boosters
(SRB). Maintained a Visual Basic Manufacturing Support application, which
consisted of various components related to the support of the SRBs. Other
responsibilities included interfacing with clients to identify and
document business processes and requirements, developing test plans and
test scripts, troubleshooting and fixing problems which may have been
reported to the Help Desk, designing software using FileNET in the area
of workflow or process automation and imaging.
. Developed a web-based Intranet application, which allowed managers to
view shuttle booster assembly work package data.
. Developed and maintained interactive applications using the Unisys
2200/500 real-time application MAPPER Run Design. These applications
tracked drawings, documents and tools for the assembly of the shuttle
boosters. Other responsibilities included interfacing with clients to
identify and document business processes and requirements, developing
test plans and test scripts, troubleshooting and fixing problems, which
may have been reported to the Help Desk.
References furnished upon request