Manager Training
Resume:
Robert W. Ramirez
Riverview, FL 33569
*******@*******.***
Objective:
Director or Sr. Analyst position using analytical methods and a variety of
tools to understand, predict, improve and/or control operations and
processes.
Summary of Qualifications:
. Completed a professional military career with increasing
responsibility in diverse and challenging assignments.
. Proficient in Data Mining, Microsoft office, UNIX based systems,
Microsoft Dynamics Navision, QuickBooks, MAC OS, Windows OS and
several other software and hardware applications.
. Bi-lingual able to speak and write Spanish and English.
. Excellent office management skills, able to set priorities and manage
multiple tasks with ease
. Self starter, detail oriented, able to support and lead multiple
projects.
. Possess excellent communication skills.
. Team player easily interact with multiple levels and functions within
the Organization and able to manage Vendor/Business relationships.
Professional Experience:
Director of Logistics
Communication Services for the Deaf (ZVRS) Clearwater, FL August
2008 - February 2010
. Re-organization and Development of Warehousing & Inventory management
systems.
. Daily process of physical distribution of items. Implement new logistics
technology and successful organizational development for all employees.
. Responsible for Data Management, analyzing performance, identifying
problems building reports and developing recommendations and strategies
that support Management.
. Daily operations include leading cross functional departmental teams for
continuous improvements.
. Process all returns of goods, Monthly P&L responsibility.
. Research, develop, negotiate and manage contracts and subcontracts with
outside vendors and service providers.
Operations Manager
Coverall Cleaning Concepts Tampa Support Center Tampa, FL December 2007-
June 2008
. Trained, developed, directed and managed the company territory with
revenue of over $600K monthly.
. Simplified the scope of work to enhance revenue generation opportunities
within the market.
. Trained and developed franchise owner in all business related matter that
included but where not limited to sales, cleaning process, proposal
presentation and identification of customer needs.
. Implemented new technology, reports and dynamic procedures enhancing
productivity in the work place.
. Interacted with Executive Management.
. Created national business proposals with accurate pricing and times.
Director Environmental Services
Edward White Hospital-Hospital Housekeeping Systems St. Petersburg, FL
January 2006- December 2007
. Administered, developed and oversaw a variety of service programs to
ensure a safe, clean, and healthy hospital environment.
. Resolved all customers' issues. Managed contracts and subcontracts for
outsourced services.
. Made adjustments to programs and procedures as required for improvement.
. Directed supervision and training of 18 personnel, which includes work
allocation, training, and problem resolution; evaluated performance and
made recommendations for personnel actions; motivated employees to achieve
peak productivity and performance.
. Provided safety training for employees. Developed cost effective
strategies.
. Effectively managed operating and capital budgets.
Robert W. Ramirez
Page 2
Professional Experience (Cont.):
Independent IT Contractor
Self-Employed Tampa, FL August 2004 -
January 2006
. Managed/Supervised and implemented training of groups and individuals on
the use of newly developed business software and applications.
. Met requirements of contracts which included training, implementation,
installing and repairing hardware for newly constructed offices.
. Read and interpreted schematics to ensure that deployed hardware was
placed in accordance with the contract agreements.
. Deployed, Installed and tested newly developed Business software.
. Coached, mentored and lead personnel within a technical team environment.
. Technical writing of training manuals based on the production software
and implemented reports to capitalize the use of the software.
Logistics Operations
United States Army U.S. And Overseas Sites March
1991 to August 2004
. Effectively researched, developed and implemented logistical plans for
deployment to various training sites and real world operations valued at
more then $100M.
. Processed contracts for movement of equipment, personnel and materials
from U.S. to Overseas locations.
. Evaluated and negotiated contracts and proposals with local and national
agencies.
. Researched Federal and local laws that pertained to the movement of
equipment, personnel and materials required for mission support to and
from the U.S. and Area of Operations.
. Evaluated requests, identified resources, determined funding and approved
or disapproved expenditures for government contracts.
. Identified program deficiencies, researched state, federal and army wide
regulations and laws, made recommendations and wrote standard operating
procedures for program and contractual agreements and changes.
. Responsible for the effective evaluation and deployment of new and
improved technology.
. Trained individuals and team members on how to collect survey and report
data to higher staff.
. Accounted and reported on the status of sensitive equipment valued at
more than $1M. Maintained and monitored annual budget and training needs
for over 9,000 personnel.
Education:
. Chemical Advance Manager Course; Fort Leonard; Wood, MO
Graduated Honor Graduate with GPA of 98% on a 100% scale
. Master of Business Administration; Almeda University, Online Study, Ft.
Lewis, WA
Major of Business Strategies
. Maneuver Control Systems Manager Course; Digital University; Fort Lewis,
WA
. Bachelors of Science, Information Technology; EARMYU, Ft. Lewis Digital
University, Ft. Lewis, WA.
Software Implementation and Integration
. Global Command & Control Managers Course; International Computers
&Telecommunications Inc. ; Korea
. Emergency Program Manager; Federal Emergency Management Agency;
Washington, D.C.
. Florida State Public Notary; Tallahassee, FL.
Security Clearance:
Active Secret Security Clearance with a solid record of superior
performance and achievement.
Contact this candidate