Technician Service

Christopher J. Cunningham

** ****** ** • Montgomery, NY 12549 • 845-***-**** cell 203-***-****

*************@*******.***

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PROFILE

Motivated and energetic professional with telecommunications, electrical and supervisory experience. Excellent

interpersonal and communication skills. Proactively seeks new responsibilities and challenges. Strong decision

making, problem solving, and analytical skills. Proven ability to work under time constraints and manage multiple

priorities.

Certifications:

Certificate of Electrical Construction and Maintenance, State University of New York at Delhi, 1988

A+ Service Technician Certification, Viceroy, 1999

BUSINESS EXPERIENCE

BAXL Technologies

Bethel,CT

Field Engineer 5/07 7/08

Install BAXL technology solutions in the Multiple Tenant Unit (MTU), Multiple Dwelling Unit (MDU) and hospitality

markets. Conduct site surveys and design local area network configurations. Maintain records of designs, layouts,

modifications and customizations. Responsible for Tier 3 support.

Midtown Technologies

New York, NY

Senior Field Technician 8/06 4/07

Lead technician on bringing broadband to low income housing in NYC. Pull and terminate power for the building’s

MDF closet. Terminate, pull, and test Cat5e cable for building units. Responsible for final inspection of all completed

buildings. Conduct site surveys for prospective hospitality and housing markets.

Speedwire Inc.

Floral Park, New York

Senior Field Service Technician 9/04 7/06

Install, customize, modify, and repair voice and data network devices, cabling, communications software,

workstations, and controllers for individual sites, including resorts, hotels and retailers. Perform diagnostic services

and troubleshoot voice and data network issues. Perform lead work, direct junior service technicians in installing,

modifying, servicing, troubleshooting, and repairing local and wide area wireless networks. Conduct site surveys and

design local area network configurations. Maintain records of designs, layouts, modifications, customizations,

services, and repairs. Train new field technicians.

FXI Corp.

Houston, Texas

Field Service Technician 10/02 9/04

Christopher J. Cunningham

60 Dejong Ct • Montgomery, NY 12549 • 845-***-**** cell 203-***-****

*************@*******.***

____________________________________________________________________________

Install, configure and troubleshoot DSL installations for residential and commercial orders supplied by AT&T, AOL

and Quest. Install, configure and troubleshoot Cisco, and Actiontec routers. Responsible for maintaining stock

inventory of various equipment. Train home users on AOL Broadband usage. Install AT&T HDSL circuits. Assist in

recruitment and training of new field technicians for Mid Atlantic Region (Washington, D.C., Virginia, Maryland).

Cybergnostic

Trumbull, Connecticut

Help Desk Administrator 9/01 8/02

Troubleshoot and maintain circuits for Managed Service Provider (MSP). Client base of over 500 locations.

Troubleshoot network connectivity issues. DSL, PPP, frame relay, ATM, TCP/IP. Voice and Data circuits.

Interface with clients and Telco on resolution of circuit issues. Configure and troubleshoot Cisco, Nortel Routers.

WAN Networking Infrastructure. Create/set up email VPN accounts. Generation of broadband tracking and usage

reports.

Northpoint Communications

San Francisco, California

New York Office

7/00 4/01

Senior I.W. Technician/Inventory Specialist

Install, configure and troubleshoot DSL installations for residential and commercial orders. Install, configure and

troubleshoot Cisco, Netopia, and efficient routers. Involved in training of I.W. Technicians compliant technological

installation practices facilitated by Microsoft (MSN ONLINE). Responsible for maintaining stock inventory of

various equipment. Understanding of routing and switching. DSL PPP, frame relay, ATM, TCP/IP.

Unlimited Technology

San Francisco, California

New York Office

I.W. Technician 11/99 7/00

Install, configure and troubleshoot DSL installations for residential and commercial orders for Northpoint

Communications. Install, configure and troubleshoot Cisco Netopia efficient routers. Knowledge of DSL PPP, frame

relay, ATM, TCP/IP.

Burns International Security

Stamford, Connecticut

Christopher J. Cunningham

60 Dejong Ct • Montgomery, NY 12549 • 845-***-**** cell 203-***-****

*************@*******.***

____________________________________________________________________________

Security Site Supervisor 9/96 11/98

Facilitation of client based security and coordination of security structure for special client based events.

Supervision and on site training of security personnel, employee scheduling, and payroll. Maintenance of daily

activity reports. Liason between the client's facility and Burns' International Security Headquarters for the purpose of

maintaining contractual provisions.

Community General Hospital

Harris, New York

Pharmacy Technician 3/92 9/96

Inventory control of pharmaceutical products and inventory upkeep in database management system.

Packaging of prescriptions for patient distribution, filling prescriptions under the supervision of Pharmacist.

Recordation of narcotic prescriptions to patient accounts for billing purposes. Technical knowledge of

pharmaceuticals.

American Eagle Telecommunications

Bronx, New York

Telephone Service Technician 4/91 5/92

Maintained, installed, tested, altered and repaired telephone lines. Troubleshooting and restoration of disabled

telephone service.

Ross Electric Company

Liberty, New York

Apprentice Electrician 6/88 8/88

Interpret wiring diagrams, usage of all electrical equipment (TDR). Install, maintain and troubleshoot electrical

wiring in residential and commercial settings. All work done under the supervision of a Master electrician.

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