Active Directory Software

Franklin Y Zerpa 561-***-****

*** ******* * ********* *****, Fl 33442

******************@*****.***

Professional Summary

I have five years experience in the Information Technology industry. Administration Network LAN and

WAN in Venezuela, including one year in Texas, System Support, security, Remote Connection,

Coordinated with senior team leaders and Managers, Ability to work independently or Co-operatively

Proficient in pc support hardware, software etc...

Education

University Simón Bolívar Venezuela – Caracas Computer Engineer 04-1994 / 07-1999

Lenguajes

Spanish, English

Certifications

Institute of Training Keys C.A Caracas-Venezuela

(Environments of Nets Windows 95-NT Workstation 4.0 NT Server 4.0)

Architecture of the Microcomputer A + 06-2000/07-2000

Hardware of Network 07-2000/09-2000

Specialist in Network Windows 09-2000/12-2000

C.A.N.T.V. School Telecommunications Caracas-Venezuela

Costumer Services Configuration and Connections DSL 10-2000

Center Professional of System (IBM) Caracas-Venezuela

Maintenance and Repair of computers A+ 11-1997

Academy American Caracas-Venezuela

Computer Programmer and Operator 10-1994

Skills

Network administrations, migrations and infrastructure management

Windows active directory, exchange design, installation and support

Experience with Microsoft Terminal Server and Exchange SPLA Hosting

Excellent Network Analysis and Design capabilities, diagnostic skills to identify, troubleshoot, and

resolve computer problems hardware and software

Managing monitoring and optimizing the components of Active Directory Configuring,

infrastructure

Migrated organization from Exchange 5.5 to Exchange 2000 to Exchange 2003

Troubleshooting all kinds of problem, maintaining, front-end and backend server

Performed Exchange server upgrades, maintenance and general problem solving and

troubleshooting of the Exchange environment and client-related Outlook issues.

Server Hardware: HP, Compaq, Dell

Operating systems: Windows 2003 Enterprise and Standard, Windows 2000 Advanced Server and

Standard, Windows 2000 Professional, Windows XP Professional, Windows NT 4.0, NT Workstation 4.0,

Email Platforms: Exchange 5.5, 2000, 2003 Architecture Development and Administration.

System Services and Applications: Trend Micro Scan Mail, McAfee Internet Security Enterprise,

and Norton Internet Security Enterprise, Pc Anywhere

Sunpass Boca Raton 10 2006 to Present

U.T.C. Research Specialist in Department (Verification Enforcement System)

Loaded violations images

Check and monitoring all applications, 3 Server Lpr1, Lpr2, Lpr3 and Applications Java

Accent by Josie Saint Petersburg Fl 33701 07/2005 - 01/2006

Administration E-commerce

Administration Database E-commerce update picture in the Web Site

Install Network Cisco Router Links and configuration Internet

Configuration Outlook Express and troubleshoot and resolve computer problems hardware and software

and Upgrade hardware and Software

Mpowercom.com Austin TX 01/2001 - 03/2002

Analyst Support

Excellent Network Analysis and Design capabilities, diagnostic skills to identify, troubleshoot, and resolve

computer problems hardware and software

Managing, monitoring, and optimizing the components of Active Directory Configuring infrastructure

Implementation and administration Exchange Server

CANTV / REDES COMM Caracas-Venezuela 10/2000 - 12/2000

Technician and Support install DSL

Install Network Card the costumer and install driver the Network Card

Install Cisco Router CPE 677 by TC/IP with Server DHCP

Configuration Internet, Outlook Express the costumer

Windows 2000 Professional the Costumer has

Bank Central of Venezuela Caracas-Venezuela 05/2000 - 08/2000

Administrator of Net Wan and LAN

Network Analysis and Design capabilities, diagnostic skills to identify, troubleshoot, and resolve computer

problems hardware and software and Upgrade hardware and Software

Performed all servers migration from Novell to Windows NT Server 4.0, Workstation

Installation, troubleshooting any problems hardware and software Server MS Exchange 2000

Support workstations, email, phone and printers.

Bank Union Caracas-Venezuela 11/1992 - 04/2000

Administrator Environment: IBM AS/400, OS/290 Windows NT Server 4.0 to migration

windows Server 2000, Lotus Notes + 3500 people

Network administrations, migrations, and infrastructure management

Windows active directory, exchange design, installation and support

Experience with Microsoft Terminal Server and Exchange SPLA Hosting

Excellent Network Analysis and Design capabilities, diagnostic skills to identify, troubleshoot and resolve

computer problems hardware and software

Managing, monitoring and optimizing the components of Active Directory

Contact this candidate