Manager Customer Service
Resume:
Ashley Whitmer Boull
Valley, AL 36854
**********@*****.***
Summary
A goal oriented and results driven individual with supervisory experience
and over four years in the healthcare industry. I have been consistently
promoted within every organization I have worked for. I have experience
working with individuals from varying cultural and socioeconomic
backgrounds. I have a comprehensive knowledge of a variety of healthcare
aspects including: HR, public relations, information systems, operations
management and compliance. I have a strong understanding of medical
terminology and sig codes and type 68 wpm. I take accountability as an
employee very seriously in accomplishing all the responsibilities of my
position.
Professional Experience
LifeSouth Community Blood Center
March 2008-June 26, 2009 Opelika, AL
Donor Recruiter
My responsibilities includes setting up and organizing blood drives,
coordinating phlebotomist with the number of drives and ensuring that the
hospitals are fully stocked for their blood supply needs. Another of my
responsibilities was to ensure the team was properly trained with proper
paperwork documentation. Also I was in charge of maintaining positive
relationships within the community and provide education seminars for area
businesses and schools.
Walgreen Drug Store Orange City, FL
January 13, 2006 - October 9, 2007
Training as Senior Certified Pharmacy Technician
My responsibilities included patient history entry and updating patient
profiles, typing prescriptions and filling, maintenance on the parata
system, answering phones, stocking, unloading trucks, sending back returns
and overstock, inventory, bin reconciliation, and reserved/outstanding. In
addition I ordered supplies from our warehouse as well as our contracted
company Cardinal. It was my responsibility to bill third-party payers or
contact them if any prior authorizations were needed. I had a very strong
understanding of our people plus system and ensured that our customers were
satisfied with all the services provided.
Trillium Links and Lake Club Cashiers, NC
March 2003 - November 2003 (1 full season)
Dining Room Manager A.M.
My responsibilities included customer service, inventory, reservations,
party set-up and breakdown.
Cody's Express Hot Spot Sylva, NC
2001-2002
Evening Assistant Manager
My responsibilities included inventory, scheduling, system maintenance,
vendor check-in, cashed out drawers and imputed the nightly balances.
Education
MSHRM Troy University (Phenix City, AL)
Currently Attending
BSHA University of Phoenix (Phoenix, AZ) 2005-2007
Western Carolina University (Cullowhee, NC) 2000-2002
Wake Forest Rolesville High School (Wake Forest, NC) 2000
References
Chestevia Gibson Pharmacy Manager
Johnny Johnson Staff Pharmacist
Stacey Crowder Branch Manager
Kathy Hadaway Lab Manager
Jeanette Pattillo Center Team Captain
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