Manager Management
Resume:
Keith Byers
**** ******** ***, ************, ** *6237
***********@*******.***
Summary
Educated and motivated IT specialist with a drive to succeed with the
skills acquired through experience and college. Successful leader and
highly organized with the ability to multi-task and accomplish multiple
objectives.
Technical Skills
Certifications Operating Systems: Network Technologies:
Security + Unix, Linux, and Windows. TCP/IP, Security, Cisco,
Microsoft Server 2008 Windows Implementations
Hardware Experience
. PC Servers & workstations
. Sun workstations
. HP workstations
. Cisco routers and switches
. LAN Configuration
. WAN Configuration
Experience
Nal Worldwide Plainfield, Indiana 3/2006 - 2/2009
Rma Configuration
. Built and Configured HP and SUN Network Servers per customer
specifications
. Added switches, drives, boards, and installed memory to empty racks.
Hooked up all RJ45 and Ethernet lines
. Hooked up lines, configured server, tested server, and packaged server
for shipping
. Documented customer information, shipping information, and all parts
installed in servers into Oracle database
. Provided phone support up to 40 customers a day to ensure satisfaction
of configured servers
B.E., Incorporated Indianapolis, Indiana 10/2002 - 02/2006
Owner/Account Manager
. Acquired new accounts, and serviced accounts
. Managed a staff of 13 people
. Successfully maintained records in Microsoft Outlook, Microsoft Office
2007, Adobe Acrobat
. Enhanced management skills by taking 3 supervisor training courses
. Designed web pages
Education
Westwood College - Westminster, Colorado
Associates of Applied Science - Computer Network Engineering 2009
Coursework
Computer Applications Microsoft Internetworking I and II
Microsoft Operating Systems
Desktop Computing Advanced Enterprise Administration I and II
Networking Capstone
Networking Essentials UNIX Operating Systems Project
Management
Database Applications UNIX System Administration
Management Functions
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