Vincent D. DeRubba 917-***-****
** **** ** ( Washingtonville, NY 10992
******@***********.***
VP ( Information Technology and Client Services Executive
IT professional experienced in business operations, client support, and
data center management. Proficient in organization building, attracting
and motivating teams to work effectively in a collaborative environment
focused on objectives, quality processes and problem solving. A results
driven executive with a diverse background in business sectors and in-
depth knowledge of technology, operations and best practices. Energetic
leader supported by excellent analytical and communication skills with a
track record of success.
Expertise & Functional Competencies
Staff Leadership and Customer Relations Contingency Planning
Development Strategic Planning Risk Management
P & L Management & OEM and Vendor Management Release Management
Improvement Audit & Compliance Total Quality
Sales & RFP Support Management
Contract Negotiation
Professional Experience
FISERV ( BANKLINK, New York, NY
2002 - Present
VP, Group Operations ( Technology ( Client Services
Highly skilled and dedicated executive offering an impressive track
record of progressive leadership in the financial services industry with
an exceptional understanding of multi-customer environments, cross-
cultural support teams, operational best practices, emerging strategies
and technology. Executive oversight for 47 technology professionals with
operational oversight for two data centers in Philadelphia and New York.
Provide outstanding support for an industry-leading web based, commercial
online internet Cash Management application.
. Direct several departments including workforce, production,
maintenance, client support and operational management. Control an
operating budget of 6.7 MM. Thorough budgeting and forecasting skills.
Met financial objectives in both expenses and productivity gains in
support of business unit and corporate growth targets.
. Responsible for building and maintaining high performing infrastructures
designed to interface with several Fiserv Core Processors throughout the
U.S. This strategy resulted in 20% organic growth and support of new
sales generated by internal lines of business units within Fiserv.
. Increase profits by partnering with internal and external vendors and
negotiating contracts and renewals. Negotiated a B2B contract to
outsource file transmission processing which resulted in reducing
operating expenses by 1M annually.
. Strengthen MS Wintel infrastructure by introducing new technology such as
virtualization and VMWare software. This initiative enabled increased
sales by increasing speed to market, reducing server build time and
minimizing product delivery to clients.
. Maximize system performance by implementing new and innovative tools to
obtain metrics and associated management and performance reports for key
infrastructure components. Tracking performance ensured that BANKLINK's
systems met contractual obligations and exceeded established service
levels.
Vincent D. DeRubba Page 2 of 2
. Recruit and hire top talent and contributed to the retention of high
caliber technologist and operational professionals. Led off-shore
transformation initiative and created a plan to lower costs, increase
headcount and accelerate growth in a challenging environment.
. Contribute to several significant RFP's, third part assessments and sales
efforts. This resulted in winning contracts for Merrill Lynch, JP Morgan
Chase, and Bank of America with a combined contract value of 25MM.
. Develop a comprehensive disaster recovery and business resumption plan
that met FFIEC regulations. Transformed the development of a disaster
recovery project into an organizational program. Executed component based
annual recovery drills and approved client facing documentation.
. Led annual SAS70 Type 2 examinations of operational controls. Accountable
for overall organizational internal governance, controls and processes to
satisfy internal and external audit compliance. Achieved several years of
satisfactory composite ratings.
. Implement Cybertrust Enterprise application and system vulnerability
testing. Quarterly testing and remediation activities resulted in
achieving security certifications which supported sales efforts and
enabled clients to meet their Sarbanes-Oxley, GLBA and security
requirements.
. Coordinate organizational corporate risk management assessments.
Integrated internal risk assessment procedures into the SDLC process.
. Responsible for authorizing exception change control requests for
severity 1 production issues. Ensure defects and enhancements are
prioritized to meet financial objectives and improved Client
Satisfaction.
ELECTRONIC DATA SYSTEMS (EDS) ( EFT/CNS, Morris Plains, NJ
1982 to 2002
Director, Business Planning - Infrastructure Support
Directed several projects and cost savings initiatives resulting in a
savings of over 10 million dollars. This was accomplished by effective
negotiation of contract renewals, executing work force reductions,
consolidating data centers, and selling excess capacity for disaster
recovery services.
. Coordinate several technology migrations and consolidation efforts
to minimize operational overhead and reduce expense.
. Responsible for the relationship and operational objectives for
three separate and geographic data center locations located in
Rochelle Park, NJ, Auburn Hills, MI and Plano, TX.
. Serve as a leader and member of the Technology Architecture
Committee chartered with establishing organizational technology and
strategy for the infrastructure supporting ATM teller machines.
. Accept responsibility for Senior Vice Presidents and other leaders
in the Technical Delivery and Infrastructure Support organizations.
. Participated in large scale semi-annual maintenance activities such
as operating system upgrades, recovery exercises and technology
refreshments.
. Led a quality steering team to improve communications between work
groups. Re-engineered and implemented workflows that supported
business objectives. Established consistent processes between
departments.
. Supported the sales effort and divestiture of EDS to Fiserv.
Education
Rockland Community College, Phi Sigma Omicron, Dean Honor List