Sales Manager

562-***-**** Home

562-***-**** Cell

**** *. **** #*

Long Beach CA. 90805

Marques West

Summary Consistently achieved outstanding results while building

and maintaining loyal relations with customers,

employees, peers and supervisors. History of full

accountability, development of new operations, and

revenue enhancement strategies.

Experience November 2006 to Present CarMax Auto Superstores

Costa Mesa, CA

Senior Sales Consultant / Sales Mentor

Mentored and trained new sales consultants to drive sales

in a $40 million + store, have a hands-on management

style with focus on sales execution and intensity

Trained, mentored and developed 20+ commissioned

associates

Presidents Club Sales Level with over 420 units sold.

Jan 2006 to Nov 2006 Goodwill Industries of Orange County

Santa Ana, CA

District Loss Prevention Manager

Managed multiple locations; Corporate Office ground

security, theft deterrence, shoplifter apprehension and

internal investigations.

Developed Loss Prevention program which included; Loss

Prevention Guidelines, policies and procedures, exemption

checklist, case reports and corporate documentation

Trained and taught ADC Staff, Store Managers, Assistant

Store Managers, Lead Associates and Hourly Staff.

July 2000 to January 2006 JC Penney Co.

Brea, CA

Loss Prevention Manager

Hired, trained and developed 7 officers, maintained all

interviewing/hiring per department needs, conducted

scheduling and performed annual appraisals.

Conducted internal investigations / interviews,

apprehensions of external shoplifters, C.C.T.V.

installation and established an excellent working

relationship with local police departments.

Created and implemented activities and programs to raise

associate awareness of employee shrink prevention.

Led Safety/Accident Prevention; conducted monthly Safety

and awareness meetings, focusing on the importance of a

safe environment for customers and employees.

Maintained all store accident reports, Customer /

Worker's Comp per OSHA standards.

1999-2002 Long Beach State University Long Beach,

Education CA

Criminal Justice Major.

1995 - 1999 James Monroe Law & Gov't High School North

Hills, CA

High School Diploma

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