Project Manager Operations

Emmanuel Odoi

**** ***** ******* ******

Chicago, IL 60617-4844

Residence: 773-***-****

Cell: 773-***-****

Summary of Qualifications

Over 27 years of banking experience. Proven leadership, problem-

solving, analytical, managerial, auditing and organizational skills

and ability to demonstrate and communicate the strategic vision of a

company at all levels to build productive business relationships and

enrich the customer experience. Ability to coach, motivate and use Six

Sigma methodology to streamline processes to improve team performance.

Work Experience

Seaway Bank and Trust, Chicago, IL

Operations Officer - Bookkeeping

March 2009 - Current

. Manage the day-to-day operations of the bookkeeping department.

. Monitor Automated Clearing House systems and perform quality

control reviews.

. Responsible for BSA/AML compliance and policy.

. Responsible for the strict compliance of Regulation E

. Serve as the liaison for FIS (Metavante Insight) and Seaway Bank

and Trust.

. Responsible for department budget and planning.

. Participate in the development of new bank business.

. Support bank business development programs through cost analysis

of new services and service charge updates.

. Ensure strict compliance to Federal Reserve Bank policies and

procedures.

. Prepare periodic financial reports for Senior Management.

Fifth Third Bank, Chicago, IL

Shift Manager - Officer May 2004

- January 2009

. Managed the day-to-day operations of the largest Cash Vault at

Fifth Third Bancorp.

. Responsible for the control and allocation of resources to meet

budget goals.

. Reduced the yearly budget by 15%

. Managed a monthly cash inventory in excess of $300 million.

. Ensured strict compliance to AML/BSA policies.

. Ensured yearly completion of AML/BSA training for all

associates.

. Ensured strict compliance to Sarbanes and Oxley Act sections 302

and 404.

. Ensured strict compliance to Federal Reserve Bank policies and

procedures.

. Served as the liaison for Fifth Third Bank and the Federal

Reserve Bank Cash Department.

. Responsible for the servicing of over 1,000 Commercial customers

and over 180 bank branches.

. Managed 25-30 associates.

. Coached, mentored, and provided leadership to three supervisors.

. Worked with Treasury Management and customers to resolve all

issues - system, processing, boarding and vendors.

Bank of America, Chicago, IL

June 1981 - February 2004

Operations Manager -Research and Adjustment

January 2000 - February 2004

. Successfully managed a team of 20-25 associates.

. Responsible for managing budget, personnel, cost and training.

. Responsible for managing and solving the most-sensitive client

issues - Commercial, Global, Retail, Financial Institutions and

Federal Reserve Bank discrepancies.

. Focused on customer related issues and service level agreements

for improved performance.

. Used Six Sigma methodology to maintain, develop and implement

strategies to proactively exceed customer expectations.

. Improved team performance through training and development,

while creating a positive work environment.

. Monitored daily production of the team to ensure

departmental/site goals were met.

Operations Manager - General Ledger Reconcilement

February 1999 - January 2000

. Successfully managed a team of 10-15 associates.

. Responsible for reconciling all Demand Deposit, Item processing

and Vault General Ledger accounts in accordance with bank and

regulatory policies.

. Responsible for monitoring all liability accounts - Reserves at

the Federal Reserve Bank.

. Responsible for all Same Day Settlement activities - Cash

Management

. Funded, approved and received wires, monitored and approved

compensations claims.

. Responsible for resolving all discrepancies in accordance with

bank and regulatory policies.

General Ledger Project Manager - Demand Deposit Services

March 1998 - February 1999

. Successfully managed a team of 10.

. Managed Bank of America (Chicago) and Nations Bank general

ledger consolidation project.

. Merged the JLB System (Bank of America) to the Financial Control

System (Nations Bank) general ledger platform.

. Managed project activity and cost.

Internal Auditor - Demand Deposit Services

April 1995 - February 1998

. Performed regular risk analysis and control assessment for

Implementation, ARP, Positive Pay, Exception Processing,

Signature Verification, Statement Rendering and Analysis,

Returns and Overdrafts departments.

. Established the scope of audits and procedures for the

department.

. Performed quarterly audits, prepared oral presentation and wrote

reports supporting results of audits.

. Wrote conclusions and recommendations.

. Performed post audit follow-up to determine the adequacy and

efficiency of corrective actions.

Senior Operations Analyst - Resolution Services

February 1994 - March 1995

. Reported anticipated investment funds generated by Item

Processing to the Treasury/Bond Department.

. Provided training and coaching for 10 junior analysts.

. Reconciled Due From and Due To accounts (correspondent banking

accounts) and resolved discrepancies within standard.

Education

Chicago State University

Bachelor of Science, Finance. Minor in Economics.

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