Engineer Customer Service
Resume:
Daniel K. Ward
Derby KS *****
abmxls@r.postjobfree.com
Summary of Qualifications
I have 25 years experience working in the aviation manufacturing industry,
with 16 years experience in Lean Manufacturing/Quality Improvement, and 9
years experience in Mfg/Ind Engineering. During this time I have developed
excellent skills in organization, training, communication, teamwork and
attention to detail. I have attended courses and become certified in a
number of areas of Lean Manufacturing and Quality Improvement. I have
attended seminars presented by Dr. Deming, Dr. Juran, Florida Power & Light
and other quality professionals. I have facilitated Kaizen Events that were
led by Senseis from the Shingijutsu Company. I have experience with
Microsoft Office products and the Internet.
Education
Northwestern Oklahoma State University, Alva OK
Bachelor of Science in Business Administration
Professional Certifications
Lean Practitioner Certification, Wichita State University
Kaizen Facilitator, Raytheon Aircraft
Six Sigma Green Belt Certification, Raytheon Aircraft
Continuous Improvement Facilitator, Boeing
Professional Experience
2008 - 2009 Manufacturing Engineer AMETEK Wichita, KS
. Analyzed production processes for potential process improvements
. Developed shop aids and visual work illustrations for production shops
. Developed shop floor layouts and process flows using Corel Software
. Developed and updated shop floor routers
. Lead teams in 5S Events in production areas
. Provided training on Lean Manufacturing and Shop Methods to shop
personnel
. Served as a Liaison between production and design engineering to
resolve issues
2007 - 2008 Lean Manufacturing Champion TMX Aerospace
Wichita, KS
. Responsible for guiding the implementation of 6S and Lean
Manufacturing
. Provided training on 6S and Lean Manufacturing methods to all
employees
. Facilitated Accelerated Improvement Workshops
. Served as the Wichita Branch Safety Focal
2006 - 2007 Aerospace Recruiter INCONEN Wichita, KS
. Responsible for recruiting Aerospace Engineers to work contract
positions for leading aerospace companies such as Boeing, Lockheed
Martin and Gulfstream
2005 - 2006 Continuous Improvement Engineer AGCO Hesston, KS
. Responsible for organizing and leading Kaizen/Rapid Improvement events
in sub-assembly and final assembly areas, and providing follow-up data
support
2004 - 2005 Inventory Specialist Atwoods Derby,
KS
. Responsible for storewide Inventory Management, including product
cycle counts, out-of-stock audits, shipping and receiving, and
customer service
1999 - 2003 Manufacturing Engineer Raytheon Aircraft
Wichita, KS
. Certified Raytheon Six Sigma Green Belt, providing quality improvement
strategies and consulting to Beechjet Final Assembly and Machine
Riveting areas
. Kaizen Facilitator, conducted Kaizen events in the Beechjet, King Air,
Empennage, Machine Riveting areas, these events included Senseis from
the Shingijutsu Company
. Taught Intro to Lean Manufacturing to shop employees
. Developed shop floor layout for Beechjet Final Assembly Line
. Provided data tracking & analysis to Beechjet Final Assembly line
1986 - 1999 Quality Improvement Consultant Boeing Wichita, KS
. Provided Quality Improvement consulting to teams (from 1st level to
Senior Mgmt) and individuals on the use of various quality improvement
tools and methodologies
. Conducted research on the latest trends in Quality Improvement in
order to support the strategic planning and implementation of
Continuous Quality Improvement
. Responsible for the development and enhancement of the mainframe
database that was used to track the status of Quality Improvement
teams and the projects they were working on
. Served as the Wichita Division 5S Focal, tracking the overall
implementation of 5S and coordinating with the Corporate 5S Office in
Seattle
. Provided Quality Improvement consulting to the local school district
1985 - 1986 Aerospace Recruiter ProHunter Wichita, KS
. Responsible for recruiting Jig & Fixture builders, Tool & Die makers,
Tool Designers and N/C Programmers for Northrop Aircraft and McDonnell-
Douglas Aircraft
1980 - 1985 Industrial Engineer Boeing
Wichita, KS
. Responsible for the development of program status on the first units
of the 737-300, 757 and 767 aircraft for the Commercial Programs
managers, and on the Used Airplane Program for the Modification
Programs manager.
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