Management Support

William H. Quillin

*** ********** *****

Lufkin, TX 75901

Home: 936-***-****

Mobile: 936-***-****

***********@*****.***

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Objective:

To obtain a position where I can maximize my management and information

technology skills in a challenging environment.

Qualifications:

. Twenty years Information Service &Technology Experience.

. Currently hold a position providing 24/7 coverage of critical systems for

the past ten years.

. Ten years management experience managing support staff, contract staff

and support contractors.

. Involved in planning, implementation and design of critical hardware

systems and software.

. Can develop strong working relationships with employees as well as

support contractors.

. Eager to provide superior service and exceed expectations.

Experience:

2000-Present Temple-Inland

Business Solution Developer

Management of support staff and contractors, systems and

application support for all scale systems, databases and related

equipment.

1997-2000 Temple Inland Forest Products Corporation

Sr. Desktop Support Specialist

Support of desktop computers and other related equipment as well

as 3rd level support, specializing in executive support and

special projects.

Education:

( Angelina College - Completed Management & Marketing Program

( Microsoft Education

Administering Windows NT 2000 ( Administering Windows NT 2000 Enterprise

Administering Windows 2000 ( Administering Windows 2000 Server (

Administering Exchange Server 2000

Administering Windows 2000 Enterprise Server ( Networking Essentials (

Windows Application Dev.VB.NET

( Oracle 8I SQL & PL SQL Training

Certifications:

( Microsoft Certified Professional Certification

( CompTIA A+ Certified Service Technician Certification

Further References Available Upon Request

Chris Ward - Lufkin, TX - 936-***-**** - ******@*****.***

Ted Perryman - Lufkin, TX - 936-***-**** - *********@************.***

Ward Burke - Lufkin, TX - 936-***-**** - No Current Email Address

Contact this candidate