Human Resources Manager
Resume:
KRISSTAL SANTIAGO
**** ******* **. **** ***, Mclean, VA 22102
**********@*****.***
CORE STRENGTHS
Strong analytical and organizational skills Handle multiple
projects and meet deadlines
Proficient in Microsoft Office, Lotus Notes, PeopleSoft/Visio software, 60
WPM
Bilingual (English/Spanish), Fluent
OBJECTIVE
Seeking a position in Human Resources with the opportunity to advance to a
Human Resources generalist.
EDUCATION
2008-2010 Abilene Christian University, Abilene, TX
M.S. Organizational and Human Resource Development, Degree GPA 4.0/4.0
2009 Abilene Christian University, Abilene, TX
Graduate Certificate in Conflict Resolution and Reconciliation
2001-2005 George Mason University, Fairfax, VA
B.S. Public Administration, Core GPA 3.6/4.0, Degree GPA 3.05/4.0
Additional certification/Training
2009- Train the Trainer Certificate- Forest Labs
2008- Professional Development Program (PDP) Certificate- Forest Labs
PROFESSIONAL EXPERIENCE
2010 - Current Avalonbay Communities, Arlington, VA- HR Administrative
Assistant
Responsible for supporting the Sr. VP of HR and 7 HR managers. Coordinate
meetings using Lotus Notes and LiveMeeting. Process w9's, new vendor setups
and process invoices using PeopleSoft. Assist with job opening
communication emails, run various reports, including monthly HR overhead
statements and security reports. Schedule onsites and arrange travel.
2007 - 2010 Forest Laboratories, Jersey City, NJ- Administrative Assistant
Responsible for coordinating contractor and permanent employee hiring
efforts with HR, secure employee files, orient new hires, document external
training events with T&D (Training Curator), prepare expense reports, days
out forms and maintain management subscriptions. Responsible for managing
administrative activities/calendars for five managers; arrange internal and
external meetings using Microsoft Outlook and Webex. Handle inbound call/
inquiries from vendors. Responsible for additional projects such as
logging/processing invoices and routing job requests, tracking department
budget, calculate contractor budget cost, conduct some QC. Understand
company standard operating procedures (SOPs). Cover the switchboard,
provide back up for other administrative assistants as necessary. Preserve
files per document preservation policy, take on short and long term
projects as assigned to support Medical Writing and Clinical Systems and
Medical Coding
2006 - 2007 Temporary Alternatives, New York, NY- Administrative/Legal
Secretary
Administrative: Maintain employee files and daily schedules including
travel arrangements, process and file employee training and attendance
records, data entry, handle inbound/outbound calls, set appointments and
other meetings, record and log meeting minutes, review resume submissions,
process mail and other correspondence, email, facsimile transmissions
Legal Secretary: Kept attorney diaries, performed tasks related to civil
litigation case management; drafting and responding to document production
requests and interrogatories; research records, put together exhibits,
print and bind briefs
2005 - 2006 Simply Wireless Inc., Springfield, VA- Sales and Operations
Manager
Hire, train and develop new personnel, onboarding, provide sales
representatives with support tools, conduct performance evaluations, in
charge of auditing inventory, ordering supplies and receiving new
shipments, perform other essential managerial duties i.e. auditing/filing
new contracts, handle inbound/outbound calls, data entry and other
administrative work; averaged sales amounting to 75-80 cell phones per
month and ensured complete customer satisfaction with every purchase
Fall 2003 - Spring 2005- Period of time focused solely on school
2001 - 2003 Office of Housing (GMU), Fairfax, VA- Office Assistant
Reviewed housing applicant information and contracts, assigned housing
units to students, thoroughly informed students and parents over housing
options, assisted the office manager in a variety of functions including
"open house" events, took meeting minutes and provided support to other
office managers and administrative assistants.
AFFILIATION
Society for Human Resource Management- Member
Contact this candidate