*** ****** **** *****: 201-***-****
River Vale, NJ 07675 Cell: 201-***-****
e-Mail: *****@*******.***
Howard B. Lind
Summary of A multi-disciplined executive with progressive experience working with all types of
organizations from closely-held to Fortune Global 500 companies.
qualifications
A builder, developer and relationship manager with proven skills in mentoring and
coaching teams through implementation of complex projects and strategic initiatives.
Process Improvement Six Sigma Deployment Operational Risk Management
Change Management Training/Advanced Facilitation Regulatory Compliance
Management Consulting Organizational Development Cost Containment/Control
Team Leadership and People Business Development/Strategy Strategic Staffing
Development
Professional
experience
1996 - 2009 AXA Equitable (AXA Group) New York, NY
An $11B financial services division of a $154B international company
Vice President, Master Black Belt (2002 to Present)
Vice President, Program Development & Strategy (1999-2002)
Asst VP, Program Development & Project Coordination (1998-1999)
Divisional Director, Project Manager – Field Restructure (1998)
Divisional Director of Operations (1996-1998)
Started/Developed a company-wide Six Sigma/Internal Consulting initiative:
One of four selected in the US to establish a process improvement program, with a
staff now exceeding forty. Participated in the first Global pilot group training in
Europe. Advanced through Black Belt Certification, Trainer Certification, Program
Manager and Master Black Belt.
Team and Relationship Management responsibilities for Shared Services (Human
Resources, Legal/Compliance, Information Technology, Finance and Corporate
Communications). Developed/managed a portfolio of projects and coached ten Black
Belts (including two Master Black Belts) and Green Belts, consistently delivering
millions in benefits to the company year over year ($6mm+ in ‘08). Also had
functional responsibility for Black Belt recruiting and development of Green Belt
Program, including delivery of training.
Personally performed strategic projects and supported key initiatives, including:
Operational Risk Management, Response At Producer Termination & Client
Transition Management, Beneficiary Asset Retention, Field Leasing & Real Estate
Effectiveness, Application Forms Simplification, Merger Integration and Company
Name Change, resulting in significant financial savings and cost avoidance ranging
from approximately $150k to over $2mm.
Developed a Quality Assurance Program for Six Sigma deployment and adjunct tools
to support program maturity (deployment roadmap, methodology review, global
standards) with a Global project team.
Supported Senior Management in Strategic Implementation and Development of
Retail Distribution objectives:
Project Management and thought leadership on three major restructures and smaller
transitional realignments of sales organization.
Salesforce economics; development of operational and performance metrics.
Risk Mitigation – compliance infrastructure, internal controls, Errors & Omissions.
Advisory Councils, key planning meetings, field management performance review and
communications processes, staff development activities.
Provided Headquarters support to largest Branch Sales Offices in thirteen major
metropolitan markets including budgeting/cost control and liaison between field
management and headquarters functions.
H. Lind - Page 2
1995 - 1996 Excess Health, Inc. Purchase, NY
Marketing Manager for a Managing General Underwriter of specialty group insurance
Promotion of Stop-Loss, Major Organ Transplant and PPO products to Brokers,
Consultants, Third-Party Administrators and Self-Funded Companies.
Recommended enhancements to proprietary systems and staff coaching to facilitate
transition of company that relocated operations from Massachusetts.
1986 - 1995 Don Aux Associates, Inc. Hasbrouck Heights, NJ
Associate Analyst, Staff Consultant, Director of Communications, Inside Sales
Manager/Assistant to the President for a boutique Management Consulting firm to mid –
market companies founded in 1964 that was acquired by J.H. Cohn in 1996
Extensive experience in business transformation across many types of businesses
and industries (manufacturing, wholesaling/distributing, contracting, engineering, etc.).
Performed numerous diagnostic assessments, work flow analyses and sales/
financial analyses, often continuing into engagements and carrying through to
implementation.
Improved client’s performance through business process reengineering and
sales/service programs that were complemented with organizational development
programs.
Provided a full suite of organization development services, from organization planning,
position description, selection criteria, performance criteria, compensation planning,
personality assessment and extensive management/professional recruiting.
Reengineered and actively supported consulting firm’s business development
function, including public relations with trade associations, database marketing and
inside sales processes.
Other experience W hile completing education
Executive Search, 401(K) Prospecting, Small Business Consulting
1984 - 1986
Education
Master of Business Administration
1984 - 1986
Concentration: Organizational Behavior & Development
The George Washington University, Washington, D.C.
School of Government & Business Administration
Bachelor of Science, Business Administration
1980 - 1984
Major: Personnel & Industrial Relations
The American University, Washington, D.C.
Kogod College of Business Administration
Additional - Six Sigma (Process Improvement, Process Design, Master Black Belt, Train-The-Trainer)
- Project Management (Project Process, Risk Management, Leading Multi-Site Teams)
Training:
- Performance Consulting & Strategic Performance Measurement
- Leadership Development & Coaching
- Change Management
- Diversity & Inclusion