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Customer Service Company

Location:
Houston, TX, 77067
Posted:
April 29, 2010

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Resume:

832-***-****

**********.****@*****.***

.

Houston, TX 77067

Brittney Evans

Objective To secure a position that will utilize my

education, training and

background work experiences, while working toward

company growth and success

Experience 2006-2009 SimplexGrinnell-Tyco

Houston, TX

National Accounts Coordinator

Billed for all national accounts customers

Managed incoming phone calls, e-mails and live

support requests

Made collections when requested to do so by

customer or management

Prepared invoices in accordance with contractual

requirements and company policies and procedures

Processed manual orders

Served as single customer service rep for over 400

various national account customers

Scheduled inspections, service and maintenance

Dispatched fleet of technicians from various

departments

Oracle Software trained

2005-2006 Simplex Grinnell-Tyco

Houston, TX

File Clerk

Managed and distributed faxes, postal mail and

deliveries

Processed and created documents using copy machine

Created company documents using Microsoft Word,

Excel, PowerPoint, etc.

Managed and maintained company file room

Education 2006-Present Texas Southern University



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