Curriculum Vitae
Jagdish Rampal
Cellular: 416-***-****
Email: *******@******.**
Profile
An energetic individual with expertise in IT, Business
Analysis, System improvements, ERP implementation and who
possesses highly developed problem solving skills.
Experience
Nov'08 - Feb'10 MS Gold partner, Florida, USA
Project Manager (NAV Ops)
. Manage NAV implementation project from document design thru
implementation
. Create Functional and technical design based on client's
current environment and future business requirements
. Review process flow, mapping and gap analysis
. Manage developers / trainers and implementers
. Develop planning schedules and keep their control as the
project progresses
. Initiate meetings with clients to resolve issues and to
meet deadlines
. Hold internal meetings to monitor progress of the project
. Setup of ADCS / NAS / Warehouse data input units
. Identify 'risk' factors which may hamper project
implementation
. Liaise with third parties (Lanham, UPS, Jet Reports,
KwikTag ..) for NAV integration
. Provide solutions for 'fire' fighting situations
. Control NAV training sessions and their planning
Aug'08 - Oct'08 Meritas International - Ft. Lauderdale, Florida, USA
Navision Consultant & Trainer
Fine Tuning of Installed SQL Server & Navision to improve
performance and speed issues.
Preparation of users training material. Resolve application
bugs, Provide Jet Reports Sheets Develop programs to
resolve wrong data entry issues. Provide training to Meritas
Staff.
Dec'07 - Jul'08 SCS Inc, California, USA
Implementation Manager - Microsoft Dynamics (Navision)
. Gain an understanding of the client's process flows and
communicate these requirements to the developers
undertaking customization tasks.
. Set up and configure client databases.
. Lead the client through decisions regarding the COA,
dimensions and posting group setups.
. Work with client in data conversion matters, test data
imports, final data conversions
. Test all completed tasks returned by the developers, be
able to demo/document functionality to client, Support end
users during Go Live
. Train client super / end-users on Intro to NAV and system
customizations
1994 - 2007 Centennial Optical Ltd - Ontario, Canada
Systems Manager - Information Technology
Steering Committee Member for needs analysis & Microsoft Navision ERP
implementation
Manage NAV implementation project from document design thru implementation
Hold internal meetings to monitor progress of the project. Visit sites to
boost P.I.
Supervision of junior Navision Programmer, Analysts & Navision Issues
support
Identify 'risk' factors which may hamper project implementation
Network infrastructure design, implementation and management (LAN / WAN)
Liaise with third parties (IBM, Bell, CSB, ..) for NAV integration
Prepare business cases and cost-benefit analysis
2
Experience continued 2
Jagdish Rampal
Supervise Hardware and software support. Recommend / implement changes
Technology purchase recommendation and management of 3rd party contractors
Programming and EDI support in wholesale distribution
Purchases at most economical prices & maintain Vendor's relations.
Financial Analysis & Control :Legacy System data transfer into NAV
Security: Management & control of user's login, Active Directory
Database security: Developed strategies for data backup / restore & high
availability
1993 HR HiTech/ Compugen - Ontario
Programmer/Consultant
. Payroll Software development using Dataflex platform.
Retail / Wholesale distribution Software debug & development.
Workflow / needs analysis to allow companies to operate more efficiently by
streamlining processes and / or replacing inefficient applications
1976- 1993 Middle East Navigation Aids Services & IMS - Bahrain
Chief Accountant / Software Developer / Manager
Manage Accounting staff
Upgrade from manual accounting System to Computerized environment.
Member of "Provident Fund Board" Committee.
Liaison with Insurance Companies.
1977 - 1980 University of Bahrain - Bahrain
Part-time lecturer for 'O' level Book-keeping students from
Oil Industry.
Software
Microsoft Dynamics Nav, Jet Reports, Lanham Security / EDI,
Roadnet, KwikTag, Citrix, PlanetPress, Novell Netware,
Windows 2003, Office, Visio, Linux, Unix, AIX, VPN, Oracle,
Lotus Notes, eCabinet, Anti-Spyware, Anti-Virus, Shell
programming, ExpandIt
Education
M.A.(Maths), MBA, MCP
Microsoft Certified Business Management Solutions
Professional - MS Dynamics (Nav)
Microsoft SQL Server 2005 - Implementation and Maintenance
Microsoft Business Solutions - Installation &
Configuration
Microsoft Business Solutions - C/SIDE Introduction
Microsoft Business Solutions - C/SIDE Solution Development
Microsoft Business Solutions - Financials
Microsoft Business Solutions - Trade And Inventory
Microsoft Business Solutions - Warehouse Management
Trainer Skills for Microsoft Dynamics
Navision Application Development Training
CNE, COBOL Programming, Oracle SQL
Dataflex - 4GL language
Warehouse Management, Barcode systems
Seminars on IBM BladeCentres, Symantec Anti-virus, VPN etc
PlanetPress Installation and document design
PlanetPress Watch Installation and Management
References Available upon request