Customer Service Administrative Assistant

**** ******* **

Fredericksburg, VA ***** Phone 540-***-****

E-mail **********@*****.*** Angela Fields

Objective To obtain an entry-level position as an

administrative assistant where I can utilize my

education and gain experience to farther myself

within my career.

Education 2005 - 2009 Germanna Community College

Fredericksburg, VA

Graduating with a degree Associate in Applied

Science Business Management -completion May 2009

Career Studies Certificate in Phlebotomy- completed

Mar 2006

1997-2001 Pontiac Northern High School

Pontiac, MI

Member of the renaissance club

Worked as a office assistant

Graduated with a diploma May 2001

Work experience March 2006-Present Mary Washington Hospital

Phlebotomist/Lab Assistant

Responsibilities are specimen collection from

geriatric, children and adults

Receive specimen through amelior database, mysis

and invision.

Responsible for organizing Phlebotomy workload

Handle phone calls and directing to appropriate

staff

Handle any problems or situation that may occur

June 2003 - May 2004 WAWA

Customer Service

Responsibilities were to prepare food for

customers.

Cleaning and maintaining food station area and

store upkeep

Handle cash transaction and balancing register

July 2000 - November 2000 Meijer Corporation

Floor Associate

Responsibilities were to help customers in the

media department.

Handle cash transaction including balancing

Some stocking of merchandise

Cleaning and maintaining department area

July 1999 - February 2000 Kmart Corporation

Cashier

Customer Service cashier

Handle cash transaction

Some stocking

Skills Working proficiency in word, great phone etiquette

Data Entry

40 WPM Typing skills

Basic knowledge of PowerPoint, Excel, Word and

Outlook

Healthcare provider CPR Certified

Critical thinking and Problem solving

Excellent organizational and record keeping

Excellent communication

Reference Available Upon Request

Contact this candidate