Marketing Technical Writer

Joseph M. Lacey

Objective: Technical Writer

Email: ***.*****@*****.*** 714-***-****

Skills

* ***** ** ********** ** a Technical Writer, Website and Presentation

Designer, Copy Editor, Graphic Artist, Marketing Content Writer, Multi-

media Developer, Webmaster

Proficient with Microsoft Word, PowerPoint, FrontPage, RoboHelp, Paintshop

Pro (similar to Adobe Photoshop), HTML, JavaScript, Cascading Style Sheets,

PHP, Adobe Acrobat & PDF, TurboDemo (online demo editor), Final Cut Suite

(Final Cut Pro, Motion, Live Type, DVD Studio Pro & Compressor), Flip4Mac,

Pixelmator and Windows Media Encoder. Familiar with Windows Operating

Systems 98, NT, 2000, XP, Vista and Macintosh. Bachelor's Degree in

English, Native speaker of American English, Fluent Russian. US Citizen.

Relevant Work Experience

Amada Technical Writer, Multi-media Developer, Website Designer,

America, Webmaster, Marketing Content Writer/Editor

Inc.,

Buena Park, Reporting directly to the CTO, I created software

California documentation in both RoboHelp and pdf versions for two major

product releases and two update releases. This required

8/08 to working closely with the software engineers to gather info on

Present the latest product features. For each new feature I also

designed instructive demo videos based on the user interface.

(Mechanical

Engineering

environment In collaboration with the head of Marketing, field service

) technicians and engineers, I developed marketing-oriented

product brochures and case study videos in Final Cut Pro.

These videos (available on the corporate website and on DVD)

have been successfully used by sales personnel, at seminars

and exhibits. I also edited PowerPoint presentations, which

outlined the latest new features and bug-fixes for customers.

In addition, I created and maintained two departmental

websites (using HTML, JavaScript and PHP) - Software Support

(http://www.amadasupport.com/index.htm) and Sales

(http://www.amadasoftware.com/). This included compiling and

editing information for web pages, creating new images and

menus, and working with our ISP to resolve problems.

Lanit-Terco Technical & Marketing Content Writer and Translator (Russian

m, St. to English), Editor

Petersburg, Reporting directly to the Marketing Department manager and the

Russia company director, I translated and edited technical

2/04 to documentation and two corporate websites:

8/06 www.lanit-tercom.com,

http://hardware.tercom.ru/eng/default.asp. Updates to the

(IT websites were inserted directly into the source code.

Outsourcing

environment I also edited and wrote new content for various PowerPoint

) presentations and marketing brochures.

Joseph M. Lacey (continued)

Quality Technical Writer

Systems, Working directly with software engineers, I documented the

Inc., latest software updates and new programs. I also wrote Product

Tustin, Specifications and project Quotes for clients.

California

www.qsii.com

4/01 to

2/02

(Medical

and Dental

Billing

environment

)

Anyware Technical Writer

Technology, Reporting directly to the CTO, I completely revised and

Inc., developed user-friendly, cross-browser/cross-platform Online

City of Manuals in HTML for network security server and client

Industry, software by working directly with software engineers. These

California manuals received a 5-Star rating by SC Magazine.

8/99 to Website Designer / Website Content Writer / Marketing

3/01 Materials Developer / Web Graphic Artist

While working in Anyware Technology as a Technical Writer, I

(Internet also undertook the re-design and maintenance of the corporate

Technology website (www.anywareusa.com). I wrote advertising copy (see

environment the CSI 2000 Buyer's Guide, pp. 55, 76 & 109) and designed

) PowerPoint presentations that were used for presentations to

potential clients. Furthermore, I conducted research and

prepared documentation and new logos for the parent company

website (www.mtcusa.com).

B. Hefner Website Advisor / Troubleshooter

Company. I worked on the navigability of the company website

Whittier, (www.bhefnerco.com), troubleshooting HTML source code in a

California Macintosh environment.

12/99

through (I worked for this company on and off while also working at

2002 Anyware Technology and Quality Systems.)

Education/Certificates

Bachelor of Arts Degree in English from Cal State Los Angeles. Appointed to

Dean's List.

Associate of Arts Degree from Rio Hondo College, Whittier, California,

Russian major; Honor Student.

Russian Language student at Poly-Languages Institute, Pasadena, California.

Completed Intourist Russian Language course in St. Petersburg, Russia.

Certificate of Authorization for Service as an Instructor in a California

Postsecondary Institute # 133497

C-BEST Passing Status, ID # 40222239

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