Resume of David A. Ryder
**** * ***** **, **** Jordan, UT 84088 . 801-***-**** .
abmvuz@r.postjobfree.com
Objective
To master and develop my current skill set in either an
IT technician or junior C# developer while pursuing my
degree at the University of Utah.
Summary
Proficiency with Microsoft Windows including: MS Office
(Excel, Word, PowerPoint), Internet Explorer, Mozilla
Firefox.
Excellent communication skills.
Creative troubleshooting skills electrical, mechanical,
and computer.
Ability to maintain regular and consistent attendance and
punctuality.
Proficient in CSS, HTML, and PHP. Moderately versed in
JavaScript.
Intimate familiarity with a multi-meter, specifically
Fluke 77.
Dependable and highly motivated fast learner.
Confident working with electrical systems/components.
Good understanding of electrical theory.
Good understanding of object-oriented programming -
specifically in C#.
Have 2 years experience with Visual Studio 2008 Team
Edition.
Proficient with Active Directory, Exchange Server 2007,
and Windows Server 2003.
Proficient installing, maintaining, and administering
Linux, UNIX, and Windows systems including Windows Server
2003 and 2008.
Education
2010-2012: Junior pursuing a BA in Computer Science and a
minor in both Mathematics and Theater at University of
Utah.
2004-2007: Junior pursuing a BA in Computer Science and
an AS in Mathematics at Northern Kentucky University.
Maintaining a 3.25 GPA through April 2007.
APR-MAY 2002 (Navy): Alarms and Indicators System
Maintenance. Topics covered: AC/DC circuit analysis and
instrumentation fundamentals.
DEC-FEB 2002 (Navy): Fiber optic system operation and
maintenance. Topics covered: Network preventative
maintenance, theory and operation, troubleshooting and
repair.
MAR-MAY 2001 (Navy): Engineering electrical core.
Topics covered: AC circuits, DC circuits,
electromechanical theory, electronics technology,
technical mathematics, and electronics troubleshooting.
AUG-OCT 2000 (Navy): Recruit training. Topics covered:
Personal and community health, First Aid and Safety.
Experience Desktop Support Technician
APX Alarm, Provo, Utah
October 2008 to Present
Regularly imaged machines using Symantec Ghost and SCCM.
Maintained active directory with 1,000 computers and
3,000 users.
Became proficient with C# developing a remote management
tool that is used by entire department. Built from
ground-up.
Installed and maintain Nagios network monitoring for 60
servers on a CentOS server.
Introduced Active Directory authentication to our
employee websites by writing a class for the web
developers.
Responsible for managing logins and creating/resetting
passwords for users.
Supported 100 remote summer sales offices with Apple
TV's, routers, laptops, and Podcast subscriptions.
Troubleshoot, install, and configure computer hardware.
Regularly patched switches, routers, and ethernet jacks.
Alarm Technician
APX Alarm, Tampa, Florida
June 2006 to October 2008
Maintained, serviced, and installed home security alarm
systems.
Learned how to manage all aspects of a service office
including: time management, customer care resolutions,
setting up appointments, and processing payments.
Quickly mastered the VISTA and LYNXR systems.
Installed more than 100 home security alarms.
Maintained inventory, contracts, and inspections while
being remotely managed.
Resolved customer issues and requests on a regular basis.
Interior Communications Electrician
U.S Navy, San Diego, California
August 2000 to October 2004
Worked aboard Naval vessel repairing, troubleshooting,
and responding to trouble calls.
Assisted in installing 32 cable T.V. outlets and running
over 500 feet of cable.
Managed cable distribution system servicing over 60 cable
drops.
Assisted in upgrading telephone junction box that
serviced entire ship (300+ phones).
Repaired over 50 telephone headsets critical to shipboard
communication.
Installed public announcement speakers onboard ship.
Troubleshot and repaired public announcement speakers.
Performed over 200 hours in preventative maintenance on
shipboard electrical systems including cable distribution
system, shipboard phone system, fiber optic data transfer
system, digital cameras, and series and parallel smoke
and flooding alarms.
. References available upon request