Quality Assurance Project Manager

* **** ****

*** * ******* **., #****, Chicago, IL 60611

Phone: 720-***-****

*********@*******.***

PROFESSIONAL SUMMARY

Seasoned software quality assurance professional with 8 years of experience

in leading teams, managing projects, creating and automating test cases,

and improving software development process. Experienced in QTP, Rational

Robot/Functional Tester/ Silk Test automation tools and testing different

applications like web based, client server. A self-motivated professional,

relationship builder and a team player, who drives results without

sacrificing quality and customer service.

TECHNICAL SKILL SUMMARY

Test Tools: Mercury Quality Center, Mercury Quick Test Pro,

JIRA, Borland Silk Test, QaTraq, Rational Test

Suite (Test Manager, Clear Quest, Robot,

Requisite Pro, Site Check)

Database: Oracle 8i/9i, IBM DB2, MS SQLServer, MS Access

Tools/Utilities: SQL Developer, MS Office Suite, XML Spy, Visio,

BRIO, Embarcadero Rapid SQL, DBArtisan, Toad, MS

Project, Putty, Zimbra

Software Development Waterfall, Iterative, Agile, Scrum, User Stories

Process:

Operating systems: Windows, UNIX

Platforms: JAVA/J2EE, .NET, Web Service

3rd party tools: Fidelity, TMO, Empower

Server: BEA Weblogic, WebSphere, Apache (Tomcat, HTTP),

IIS

Programming Language: VisualBasic Script, C/C++, SQL/PLSQL, XML, HTML

PROFESSIONAL EXPERIENCE

The Library Corp, Denver, Colorado

April 2008-Current

Lead Quality Assurance Engineer and Scrum Master

. Led a quality assurance team of 5 engineers to ensure quality

deliverables on multiple library management software products.

. Responsible for the hiring process and reported directly to the Director

of Engineering.

. Standardized the testing process and coordinated its implementation with

product owner and developers.

. Tested various library management operations for a product using the XML

based request and response on a Unix platform.

. Created automated regression testing scripts using Borland's Silk Test

tool to streamline the repetitive manual testing of an utility which is

used to load library authority data.

. Automated testing of an application which administered client

configurations and general library catalog information.

. Managed the software development of a web-based product in a Scrum Master

role while working closely with the product management, stakeholders and

other leaders in the organization.

. Managed sprint backlog using Excel, estimation process, sprint and

release planning, and on-going process improvement.

. Coached a cross functional team of 6 engineers to implement a software

delivery process, Scrum. The process resulted in increased productivity

with 2 week iterations, better team morale and delivery of high quality

software to customers on a quarterly basis.

. Facilitated the research, evaluation and prototyping for a test

management tool recommending it to the senior management.

Environment

Borland Silk Test, QaTraq, Web based applications, Excel, SQL Developer,

JIRA, C++, Unix, Windows, Zimbra, Tandem, XML, Telnet

Lehman Brothers (Aurora Loan Service), Loan Tree, CO

July 2005 - April 2008

Senior Quality Assurance Engineer

. Led a team of 6 on-site and off-shore test engineers delivering each

release on-time and within established quality criteria for multiple

applications.

. Trained testers in India on pricing and eligibility of different loan

products, application functionalities and business processes via

conference calls and demos for a Product Finder application.

. Created over 1000 test cases, coordinated functional and regression

testing for various releases by reviewing test cases and assigning tasks

to the team members in US and India.

. Created and standardized a defect flow procedure and coordinated its

implementation with project manager, business analysts, and software

developers of various applications.

. As a lead tester created project and test plan, and weekly status reports

for Job Mobility and Loan Boarding Services web applications.

. Created automated regression scripts using QTP for a web application,

Client Relations Information Systems Portal (CRISP), used for storing

Broker and Conduit licensing information.

. Performed data sanity test using SQL and Business Objects. Wrote and

executed SQL scripts to extensively test data migration of AC2 & other

connected applications from Oracle to DB2.

. Created and executed XML test cases for functional and regression

testing. Wrote and executed SQL scripts to test data migration of

fidelity database to Oracle. Extensively used Fidelity User Interface to

perform functional and regression testing.

Environment

Mercury Quality Center, Web based applications, XML Spy, Rapid SQL,

DBArtisan, Business Objects, Excel, DB2, Oracle, SQL, Toad, XML, HTML,

.NET, Java, JIRA, Web logic, Web Sphere, Apache Tomcat, IIS, Apache Web

server, Web Service, Microsoft SQLServer, QTP

Great-West Life & Annuity Insurance, Greenwood Village, CO

Nov 2004 - June 2005

Business Systems Analyst

. As a reporting coordinator, collaborated with a team of analysts, testers

and internal customers to develop report requirements for multiple

projects, and facilitated report review meeting.

. User acceptance tested claims information in multiple systems.

. Tested company and member records in multiple systems for a major vendor

conversion project.

. Validated plan and eligibility data from an inbound feed against the

associated records in the company's data warehouse.

. Recorded test results and reported them to leads on a standard data

sheet. Managed error report tracking for UAT Team.

Environment

Windows2000, UNIX, Main Frame, Web-based Applications, MS Access, Excel,

Brio, Java

Lipper Inc. (A Reuters Company), Denver, CO

May 2004 - October 2004

Systems Tester (Contract)

. Wrote and tested test cases for U.K, China and Offshore universe. Each

test case involved extracting data from Hindsight (an internally managed

system) for these universes based on some criteria and comparing them

with the actual results.

. Created test modules in Visual Basic using DAO and Access that transforms

this data to a format compatible to the data generated by the product and

performed comparison to check for potential defects in the product.

. Utilized Rational Robot to manipulate and build tables for comparison.

. Automated and executed existing tests cases as a part of regression test

suite.

. Utilized Excel extensively to compare mutual fund data retrieved in

different phases of application testing.

Environment

Rational Clear Quest, Rational Robot, Rational Test Manager, Rational

Requisite Pro, Rational Site Check Windows, SQL Server, .NET, JAVA, SQL

Developer, SQL, Oracle, Access, Windows 2000, Windows XP, MS Office, Beyond

Comparison, VB Script.

CMV Informatics, India May 2000 - February 2002

Software Engineer

. Developed graphical user interface and coded task tracking module of the

application and the inventory module of the system.

. Created and maintained the database schema. Performed unit and

integration testing. Tested various features of the application.

. Enhanced the functionality to allow renewal of checked out items.

Environment

Visual Basic, SQL, Access, Oracle

EDUCATION

Master of Science Computer Maharishi Dayanand University, India

Science (2003)

Bachelors of General Kumaon University, India (1999)

Science Science

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